Who's unreasonable - me or window cleaner?

[HugATwat]

My dog is petrified of the window cleaner.

The reason I started using my current window cleaner is because he always texts so I know in advance when he's coming.

On Friday evening, WC text to say he was coming on Saturday morning. But I was going to be out Saturday morning so I texted him back and said to leave it for this month because the dog would be home alone and wouldn't cope. I said I'd still be happy to pay but please don't clean the windows.

No reply.

I texted again first thing on Saturday morning. No reply.

I called him on Saturday morning. He didn't answer. I left a message. No reply.

I texted him again before we went out saying please don't clean my windows today.

I went out because I couldn't avoid it. I'd asked a couple of friends if they could sit with the dog but they couldn't, far too short notice. When I came back, the windows had been cleaned. The dog was in a right state and had pissed and shit all over the floor.

So I spent an hour or so calming the dog down. Then another couple of hours cleaning everything up. And the living room carpet will need a professional because the piddle has stained quite badly.

I texted the WC to tell him I wouldn't be paying because I'd specifically asked him not to clean the windows.
This time, he texted back. Quelle fucking surprise.

I'm holding firm and not paying. Needless to say I've told him to take me off his books for the future.

It's a weird situation because I was actually willing to pay him for NOT doing the work. But I'm not willing to pay for work that he's done that I specifically asked him not to do.

Am I being unreasonable here? I'm still so pissed off.

Sounds like you're projecting. I think you're the bully.

@JackadooJackadee you said

It's good advice which cannot be overstated enough. If I was WC I'd be at OPs house banging on the windows trying to get rover to bend a few more fresh biscuits on the rug.

I think your thinking their make you a bully!

Do you do this sort of thing often, when people "cross" you?

Good grief. Why are so many people on here completely bereft of any comprehension? On ONE occasion the OP has asked the WC in advance not to clean the windows. The reason for that is completely irrelevant, the whole point is that the OP made several attempts to contact the WC ON THE PHONE HE USES FOR HIS BUSINESS. Nobody expects the WC "to be glued to their phone" as you put it, but it's completely unreasonable not to expect him to check his business phone regularly.

And how on Earth is a request from the OP to the WC not to clean their windows the following day a "ridiculous request"?!

This place is absolutely batshit. 🤣🤣🤣

LOL I knew I'd miss something!!!

Ridiculous request? Like, “please don’t clean my windows”… sent immediately in response via the same medium the original communication came in. 😂

I'm good at seeing things from multiple perspectives. I've never banged on a window to make a dog shit the place befoe though, no.

You are talking pure shite now!!

@JackadooJackadee but you said if you were the WC, thats what you would do"

That's awful that you would do that, lots of others would never dream of doing that.

It was a colourful response to someone who accused me of being the WC.

Never said it would be pure who knows what OP is feeding their dog.

Good Grief Snoopy - how many posters here have actually worked as a window cleaner with their own round.

Not many I'm sure. But I have, thankfully before mobile phones were invented, so I've got some insights into the trade. If you want a generic online service to respond in online ways, then get one of those. It'll cost you double mind, no guarantee the subby will turn up and you'll probably get a crap clean.

Seriously, I've had to re-read some of the replies in this thread because they are so utterly idiotic! 😂😂

@JackadooJackadee so you're backtracking and you wouldn't do that?

Now, if you were my window cleaner and you pulled that stunt, I'd put it all over the local Next-door and Facebook page, with photo evidence of the damage by the distraught dogs actions. They should ruin your credibility and mean that you'd lose local custom. I d them ack for details of decent WC, that can follow a simple request.

So, far from you losing £26, you'd very likely lose a lot more.

And everyone someone asked for a local WC recommendation, I'd retell the story.

So is it worth all that for £26?

Did you ever clean the windows of someone who had told you multiple times not to clean them, and then demand payment?

*Everytime not everyone

Of course not FatHat - but in them good ol' days we actually used to speak to each other so a mistake was only made once or I'd be sacked off.

At least I worked in a relatively flat area so I wouldn't have to jig around too much with my ladders and need to employ someone to hold them; at least now far reaching washbrooms are used for hilly areas such as mine and probably OPs (looking at her photo).

So, given the progress in tech since my window cleaning days and the inevitable 'hitches' - as a reasonably coherent human I would assume that unless I received confirmation that my request had been received I'd assume that it hadn't been.

At £26 a pop, seems that OP has already plonked for an online app-service and would probably do better if she/he found an actual person to do it.

OP never said what price she paid, and there is no online app that cleans your windows, its always an actual person.

I just took the £26 price from previous posts. Duh! No shit sherlock an actual person cleans the windows and not an online-app, gawd knows how I made it to 60 without working that out.

As a last resort I would have stuck an obvious PLEASE DON'T CLEAN MY WINDOWS note somewhere (because my dog will literally shit itself).

Although my dog barks incessantly when my window cleaner comes, thankfully he still comes and my dog doesn't shit everywhere when he does.

Gawd knows indeed, why are you wittering about online apps at all? OP uses a man with a phone, there's no apps involved at all.
And if you knew it wasn't OP's actual cost, why would you judge the service you think she chose based on the cost?

Do you realise that you are not making the slightest sense?

Why do you make the assumption that online apps are involved?

My window cleaner texts all his customers a couple of days before he's due to clean their windows because that's how a lot of modern window cleaners operate.

He'd a local man who started up his own window cleaning business about 6 years ago and is doing very well.

He's not an online app he's a human being and most people in our small town know him because he's lived here all his life.

Hi Wc please don't clean my windows because my dog may do a poo po.
🤣🤣

Still not getting that it doesn't make the slightest difference WHY she didn't want the windows washed?

@Hurrahhurrah it's about the dog being distressed, don't be unkind.

Also, we are allowed to decide who, what we want done in our homes and when.

So.... I have a mobile hairdresser. I book her for a colour but something urgent comes up and I have to cancel.

Is it ok for her to come into my house and forcibly do my hair????

@adriftindenofvipers - yes otherwise she might come and break your legs or whatever else Jackadoo was banging on about.