To ask who's responsible for this

7 replies

parcelpuzzle · 04/02/2023 14:28

I have bought an item from eBay and just got home to find a Royal Mail card saying parcel left by side gate.
However there is no parcel by the gate.
Is this something I need to take up with Royal Mail or the seller or the police?

Any advice please?

OP posts:

Iwrotethelyricstoaxlf · 04/02/2023 14:32

Royal Mail.

alrightnowthen · 04/02/2023 14:39

You tell the seller. It's up to them to get the parcel to you. They are the one with a contract with Royal Mail, not you.

ReformedWaywardTeen · 04/02/2023 14:44

With the seller who will take it up with Royal mail.

I would be polite about it but point out if fare isn't a secure place or hidden. Give them info they can use with royal mail

LanaCara · 04/02/2023 14:46

THE POLICE????? This is a joke post right?

Original poster

parcelpuzzle · 04/02/2023 14:50

LanaCara · 04/02/2023 14:46

THE POLICE????? This is a joke post right?

We'll presumably I'd need a crime number as it's a possible theft.

OP posts:

AdobeWanKenobi · 04/02/2023 14:51

Iwrotethelyricstoaxlf · 04/02/2023 14:32

Royal Mail.

Incorrect.
OP's contract is with the seller, sellers contract is with Royal Mail. OP needs to contact the seller.

Whammyyammy · 04/02/2023 15:09

The seller. When yiu purchased the item, you entered a contract with them. They have not met there part if the deal.
Seller will have to send another item or 100% refund you. Then seller makes claim with royal mail

Flip