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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think that allowances should be made for mental health conditions and neurodiversity in the workplace?

128 replies

FromTheSoul · 21/01/2023 08:26

I have complex mental health problems and am ND. These things are known about at my place of work but I don't think allowances or considerations are made in the same way they would for a physical illness perhaps. Even though many mental health conditions can also present physically.

I feel like when you say to someone that you suffer with anxiety, SOME people will not take it seriously or will be dismissive. At my workplace I've told a couple of trusted people how bad my mental health can be. For example, recently it's been very bad. I've lost weight, had to increase my meds, seen a private psychiatrist. I have a mix of health anxiety, ocd, ptsd, pnd and a history of panic attacks. As well as that I'm neurodiverse. These things have been clinically assessed which my medical notes will show. So it's not just anxiety at a lower level, mine can be severe.

Up until the last couple of years, post having my children, I've masked these problems at work but it's become harder to do that. I feel that I can do my job, I want to do my job but every so often, I might need allowances to be made. But does this mean I have to let everyone know? I don't really feel comfortable with that. As it is, I have about 5 people at work that know. I also don't want management thinking I'm not up to doing my job because I can do it.

I don't want to say what the type of workplace this is as it could be outing. But the pressure is on in the type of work.

But I just wonder if mental health and ND was better known about (still!... in 2023) and considered in the workplace generally, then things would be different.

OP posts:
Startwithamimosa · 21/01/2023 11:16

yousmellnice · 21/01/2023 11:09

I don't think that is a "reasonable" adjustment at all

Neither do I. I think this is actually ridiculous, you are not this person's babysitter.

MolkosTeenageAngst · 21/01/2023 11:16

Allowances can often be made but you need to request this. Have you spoken to your line manager? To HR? Have you disclosed your medical conditions and asks for a referral to occupational health?

If you haven’t formally disclosed your conditions and requested support around them then how would you expect your workplace to understand and facilitate any adaptations you may need?

Redcisco · 21/01/2023 11:17

I thought about this a lot because I am ND but came to the conclusion allowances can be made only to a certain extent. It becomes especially problematic when two types of ND clash.
I have dyspraxia and often have to find my own way of doing things - usually this doesn’t harm anybody else at all or get in the way of work so I just crack on.
Once I hired a junior who it turned out had Asperger’s. They became very disturbed if things weren’t done in the “right” way and the clash of our different needs started to get in the way of work.
In the end I couldn’t make all of the accommodations for this person’s needs because it clashed with my own. I wanted to try the meet in the middle approach - which is what would usually happen in the NT world. But in this case we did not resign this colleague’s contract.
There wasn’t another suitable role within the company that either of us could have moved to.

yousmellnice · 21/01/2023 11:27

jessieminto · 21/01/2023 11:14

As an experienced manager with a physical disability I need to point out there is a lot of factually correct information on this thread about what should happen and what rights you have.

In practice, the world is very different. It's not that simple and you will not get the adjustments you need or are entitled to. You will get fired or managed out instead. They will call it redundancy. You need to be in a union at all times.

Every adjustment has to be negotiated, no matter how reasonable. And every adjustment 'costs' you something, you need to be more flexible about something else in return or demonstrate you are worth the extra effort somehow. That's the reality of working with a disability, seen or not.

As a wheelchair user, I have been denied an accessible desk. I've been refused a shift pattern that would enable me to take medication at the specified times. I've been refused a shift pattern that enables me to finish on time every day, rather than unknown unplanned for extra hours of up to 90mins after a 9hr day. I've been refused access to the company car park as it's reserved for directors only, even though I have a blue badge and a wheelchair and there is no other places to consistently park. I've been refused a desk fan, not allowed to bring in my own or have one provided, even though my medication is heat sensitive and could cause an overdose if I get too hot. I've been refused meetings in ground floor rooms when there is no lift in the building and I'm in a fucking wheelchair. I asked for a pot plant to be moved, as it was blocking the wheelchair access in to the building, I was getting a face full of fern every day. Denied. The list goes on.

Yes it's all wrong. No. I never went to tribunal. Every time I complained I lost my job. The largest payout I got was around 15 months salary, the smallest was just 3 months. But I was still out of work because I tried to assert my rights. And my CV is a shit show.

My advice to anyone who needs reasonable adjustments is to start being incredibly reasonable yourself first. Negotiate and make your request a win/win for the business. Be really clear about what you need, why, and how the business will benefit from doing this. It shouldn't have to be this way but the laws are not enforced and there is no one to protect you.

I'm sorry - they wouldn't move a plant?!!!!

SmileWithADimple · 21/01/2023 11:35

It's so tricky OP. I work in the kind of job in which certain things need to be done by certain times - deadlines can't be moved. So while I genuinely have a lot of sympathy for any of my colleagues who may be struggling, the reality is that any time they don't complete their work for whatever reason it has to be shared out between the rest of us, who are all already overloaded because we're short staffed at the moment.

cravingtoblerone · 21/01/2023 11:36

Having any kind of formal neurodiverse diagnosis should qualify you for reasonable adjustments in the workplace under U.K. law.

The point is that adjustments have to be 'reasonable'. You can't expect someone employed as a delivery driver to be able to permanently change the terms of their job description to say they won't have to drive. Similarly, the level of resource in the organisation is also factored in. You can't expect a local corner shop to spend the same kind of budget as a global bank.

fitzwilliamdarcy · 21/01/2023 11:39

It’s a challenging area. I do have to say that I dislike the notion that adjustments should only be made if they don’t impact a single other person. Compare that to maternity leave. It can have a huge impact on other people, but there’s no grey area there - the protected rights take precedence.

Just as there are many who use disability legislation to take the piss, there are employers who refuse to make any adjustments whatsoever on the basis of the reasonability test, and the only recourse is an employment tribunal. @jessieminto has articulated that really well (I’m very sorry for what you’ve been through, it’s horrendous).

I don’t know what the answer is as clearly there has to be some sort of margin for the employer - and nobody should ever be put in the position of being a colleague’s carer. Yet disability rights are enshrined in law the way that maternity rights are, but are often seen as an optional goodwill gesture and only to be complied with where there’s absolutely no impact on anyone else. Whereas a person can spend 4 years out of 6 on mat leave at my place and if you so much as raise an eyebrow you can get hauled in front of HR.

Caterguin · 21/01/2023 11:39

The trouble is, so many people have MH issues or are ND, so where does it stop? What if my MH issues are exacerbated by the adjustments made for yours? What about all the people who just get on with it, but end up with increased workloads because of those who feel they are a bit more special, so need more allowances? What happens when we discover that being ND is actually just....a normal part of being human?

Many ND people who are now being diagnosed/diagnosing themselves have just adapted Over time. I have been a clumsy daydreamer my whole life. I have signs of asd and add. No idea if I actually am or not. It would explain why I've always found my job hard. But it's not up to anyone else to accommodate me.

Puffin87 · 21/01/2023 11:43

I have bipolar, though haven't disclosed jobs for several years after being directly discriminated against in the past.

More recently, I was also told I had a lot of ADHD traits and given a prescription fir that, which I did disclose one day I felt overwhelmed. I'd been at the job for months at the time and was scoring 100% in all assessments, so felt safer doing it.

I haven't had any reasonable adjustments at any job, though over time I've moved companies and jobs to find the best fit.

Currently I work from home in a role with minimum core hours. I can do the bulk of work to a weekly target outwith those hours if it suits me - so I might put work off to late at night or the weekend if I'm having a bad week.

Due to this, I meet targets and generally do very well no matter how bad my symptoms are.

I also chose a fast-paced role I genuinely find interesting a lot of the time. That makes the stress easier to deal with.

I almost never take a sick day and have been like that for years.

To be honest, when I hear about people getting signed off sick with 'work stress' for months, 99% of the time they're in the wrong job. Both they and the company would be happier if the person moved on.

Polarbearyfairy · 21/01/2023 11:44

Of course accommodations should be made where possible.

Jesse your story is shocking and I'm sorry you've had to experience all those things - sadly I'm sure you wouldn't be the only person with such a poor experience of disability in the workplace.

With mental health and ND I think it's a relatively "new" thing for employers to navigate and many simply aren't sure what to do. Also so much depends on the people you are dealing with. So you get a whole spectrum of reactions - ignoring it, discrimination, refusal to make adjustments, adjustments made but the adversely impact other colleagues (like the person who asked to be put on shift with a particular person - ridiculous), all 'needs' accommodated to the point where the person no longer actually has to do their job, proper support given and adjustments made.

I have a chronic serious MH condition and ND, my working conditions at the moment are making my MH bad in ways that aren't usually part of my chronic condition but once I'm under acute stress my chronic condition kicks in and makes my reaction much worse. My manager is aware, I've been very open with him, but his approach to being supportive is to leave me alone to "do what you need to". Seemingly the adjustment he has made is to never interact with me!

He's also not addressing the issues that are making it worse for me, so nothing gets solved and things get worse and now I'm not sure I can continue working. I have a few close colleagues I've confided in and they noticed what's going on quite quickly - but they're not in a position to actually help. If the people who are supposed to help you won't, you're screwed, especially if you can't advocate for your needs.

Puffin87 · 21/01/2023 12:08

Puffin87 · 21/01/2023 11:43

I have bipolar, though haven't disclosed jobs for several years after being directly discriminated against in the past.

More recently, I was also told I had a lot of ADHD traits and given a prescription fir that, which I did disclose one day I felt overwhelmed. I'd been at the job for months at the time and was scoring 100% in all assessments, so felt safer doing it.

I haven't had any reasonable adjustments at any job, though over time I've moved companies and jobs to find the best fit.

Currently I work from home in a role with minimum core hours. I can do the bulk of work to a weekly target outwith those hours if it suits me - so I might put work off to late at night or the weekend if I'm having a bad week.

Due to this, I meet targets and generally do very well no matter how bad my symptoms are.

I also chose a fast-paced role I genuinely find interesting a lot of the time. That makes the stress easier to deal with.

I almost never take a sick day and have been like that for years.

To be honest, when I hear about people getting signed off sick with 'work stress' for months, 99% of the time they're in the wrong job. Both they and the company would be happier if the person moved on.

A few years ago I worked at a company where 3/6 in my team got signed off for months - two with stress for 9 solid months. From the near the start of my contract to the day I left.

The roles weren't covered. I went from working 9 - 5 to 7 - 7. I was called into a meeting for being 'inconsiderate' by taking five days off sick (5 days in 9 months - one week) 'when you know we're short staffed.'

I'd disclosed having bipolar to HR right at the start. I was viewed as being resilient so expected to cover multiple jobs for no pay increase.

I left and get paid twice as much elsewhere now.

HollTrunt · 21/01/2023 12:08

I worked with someone who had autism and mental health issues. The company put various things in place for her like working in a quieter part of the office, allowing her earlier start and finish times, working at home when necessary and excusing her from certain activities/meetings. She was extremely hard working and lovely and a real asset to the company, these things thankfully made her able to continue working.
By law, reasonable adjustments have to be made, asking for them in itself was tough for my colleague and I know she wrote her difficulties and suggestions of adjustments in an email so she didn’t have to explain everything face to face.

FKATondelayo · 21/01/2023 12:10

jessieminto · 21/01/2023 11:14

As an experienced manager with a physical disability I need to point out there is a lot of factually correct information on this thread about what should happen and what rights you have.

In practice, the world is very different. It's not that simple and you will not get the adjustments you need or are entitled to. You will get fired or managed out instead. They will call it redundancy. You need to be in a union at all times.

Every adjustment has to be negotiated, no matter how reasonable. And every adjustment 'costs' you something, you need to be more flexible about something else in return or demonstrate you are worth the extra effort somehow. That's the reality of working with a disability, seen or not.

As a wheelchair user, I have been denied an accessible desk. I've been refused a shift pattern that would enable me to take medication at the specified times. I've been refused a shift pattern that enables me to finish on time every day, rather than unknown unplanned for extra hours of up to 90mins after a 9hr day. I've been refused access to the company car park as it's reserved for directors only, even though I have a blue badge and a wheelchair and there is no other places to consistently park. I've been refused a desk fan, not allowed to bring in my own or have one provided, even though my medication is heat sensitive and could cause an overdose if I get too hot. I've been refused meetings in ground floor rooms when there is no lift in the building and I'm in a fucking wheelchair. I asked for a pot plant to be moved, as it was blocking the wheelchair access in to the building, I was getting a face full of fern every day. Denied. The list goes on.

Yes it's all wrong. No. I never went to tribunal. Every time I complained I lost my job. The largest payout I got was around 15 months salary, the smallest was just 3 months. But I was still out of work because I tried to assert my rights. And my CV is a shit show.

My advice to anyone who needs reasonable adjustments is to start being incredibly reasonable yourself first. Negotiate and make your request a win/win for the business. Be really clear about what you need, why, and how the business will benefit from doing this. It shouldn't have to be this way but the laws are not enforced and there is no one to protect you.

This is appalling but sadly unsurprising. Sorry you've had to go through this.

yousmellnice · 21/01/2023 12:11

@FromTheSoul What allowances and adjustments are you wanting?

Scooopsahoy · 21/01/2023 12:12

I think the crux of the issue is when the allowances someone asks for fundamentally mean they can’t do the job they are employed to do.

I worked with someone who was very open about the fact they were neurodiverse and found it difficult, if not impossible, to concentrate on one task or project for a long period of time and see it through to completion. Their preference was to constantly switch from one task/project to another.

However the work they were employed to do included a mix of short and longer term projects, and the longer term projects taking months, or possibly years, were a central part of their role.

What should the solution be? Workplaces can’t let people effectively pick and choose elements of their job description they want to do when they need someone to do the whole job.

FKATondelayo · 21/01/2023 12:13

BirdyWoof · 21/01/2023 11:15

This sounds harsh but it’s absolutely true in some cases.

I’m not saying this is you, OP (I really don’t think it is), but…

Unfortunately there are a small minority of people out there who may well have MH issues, but exaggerate them to the aim of “getting away” with piss poor work. Not showing up, not showing up on time, unprofessional behaviour when they have showed up, a real lack of good quality work when they are there and constantly wanting to go home early.

Absolutely get in contact with HR and OH and see what they suggest. See if there’s a way you can both come to a good compromise where the work is done but you feel supported. The main thing is both parties are happy. If there’s any imbalance in this then it won’t bode well for anyone (the wider team included, as they’ll be the ones having to pick up the slack).

Yes, my point wasn't to sound harsh or disbelieve the OP but to point out that dealing with mental health issues is loaded onto colleagues rather than dealt with by OH or HR or health professionals. This is dangerous and bad practice. Whoever came up with the idea for those ridiculous 'mental health first aider' courses? No-one should be expected to be a mental health support human for someone they work with. That exacerbates mental health issues and stress, not solves it.

DemelzaRobins · 21/01/2023 12:14

What is deemed a reasonable adjustment will depend on the nature of the role and on the company i.e. a small company of 2 or 3 people may not be expected to provide as much as a large company with thousands of staff.

Reasonable adjustments can be physical e.g. a fixed desk in a hot desking environment, wheelchair access, a special chair/mouse and specialist software. Or it could be an adjustment such as extra rest breaks, flexibility to come in a bit later or to WFH during a flare up. Tasks can also be shifted e.g. if colleagues in a team take it in turns to take minutes of monthly team meetings, a colleague with arthritic fingers who struggles to write quickly enough could be excused from that or be allowed to use a dictaphone and type them up later.

Employers only have to make adjustments if they know a colleague has a disability or could be reasonably expected to know.

You don't have to disclose personal medical info to everyone. People in my team know I have reasonable adjustments as some are obvious but they don't know what particular issue/s are behind them. They just know, for example, 'that's Demelza's specialist chair' not 'Demelza has that because of XYZ diagnosis'.

KellyJs · 21/01/2023 12:17

Allowances are made, but to get them you kind of have to tell people - they’re not psychic,

Also depending on workplace allowances are limited or not possible, the same as with physical disabilities.

Greatly · 21/01/2023 12:18

GCAcademic · 21/01/2023 11:10

I think this is a massive issue. I work somewhere where accommodations are made very liberally for people with mental health issues and all too often these accommodations come at the expense of other people’s mental health and / or workload.

Yes usually at the expense of WOMENS mental health and workload

GCAcademic · 21/01/2023 12:21

Greatly · 21/01/2023 12:18

Yes usually at the expense of WOMENS mental health and workload

Don’t get me started on that.

gamerchick · 21/01/2023 12:22

What do allowences look like though? And have they been communicated? Everyone's needs are different and people can't be expected to just know.

Ameanstreakamilewide · 21/01/2023 12:23

Greatly · 21/01/2023 10:02

And whether they impinge on others.

For example we had someone working for us who wanted to be able to sit outside with someone with him whenever he was overwhelmed. This wasn't fair on the staff as none of them were trained counsellors and although they were kind and helpful no-one wanted a caring role at work.

Just out of interest, how old was he?

Cheeseandabsolutelycrackers · 21/01/2023 12:25

Workplaces are required to make reasonable adjustments.

Employees are required to be able to do their jobs.

If they can't do their jobs despite reasonable adjustments then they need to find another job that is better suited.

Greatly · 21/01/2023 12:30

Ameanstreakamilewide · 21/01/2023 12:23

Just out of interest, how old was he?

In his mid forties.

Quveas · 21/01/2023 12:32

You may be over estimating the "allowances" made for people with physical disabilities. They are often limited. But your area entitled to have reasonable adjustments considered. However that won't happen since you have masked your condition and not told anyone, or asked for support. So yes, YABU because your employers are not mind readers. You can't criticise that lack of adjustments when you haven't asked or said anything.

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