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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Pinching stuff from hotel rooms/villas

360 replies

Januaryisjustaweirdmonth · 19/01/2023 21:22

Do you do it? Is it acceptable, is it illegal? I actually have no idea.
Would you take bath soaps/bubbles etc, loo rolls, towels, a robe?
Just curious really
I’ve always taken the little bottles/soaps with me when I’ve left somewhere I’ve stayed and thought nothing of it.
Do people take more though and is that illegal actually?

OP posts:
LaurieFairyCake · 20/01/2023 07:42

If I've used the toiletries and they're half full
I take them home as I CAN'T bear waste and I know they'll get chucked

Nothing else - always eat the biscuits and need to ask for more teabags if we've not brought our own - there's never enough !

Notarealmum · 20/01/2023 07:43

Hobbesmanc · 19/01/2023 22:28

Just the biscuits. Unless it's a really good shower gel

Although once we pinched a rather lovely ice bucket that was left in the corridor. But felt really bad after.

Oh God, I did that once too 😊. It wasn’t even a nice one and I discovered it was dented when I got it home. My excuse is I was drunk - don’t do that kind of thing any more (or drink that much)!

WigglyGlowWorm · 20/01/2023 07:45

Kissedbyfire1 · 19/01/2023 21:31

There was a similar thread to this a while back where the OP’s young relative had taken the big bottle of shampoo from the dispenser in the shower. The girl and her mother refused to take it back and the question was whether it was ok to take such an item.
I wouldn’t take anything other than the plastic shower caps and I would eat the biscuits.

Surely the hotel we’re setting themselves up for failure here. Whenever I’ve been to a hotel with large full-size bottles, they are in the shower caddy and you can’t get them out so it’s clear they belong to the hotel. If the hotel just left them lying around, maybe the guest just thought they were complimentary? A bit of responsibility on both sides is needed I’d say. Hotel needs to make it clear what is for guests and Guests should check if unsure.

Penguinsaregreat · 20/01/2023 08:05

When I was a student I worked in a hotel and someone once stole the fully decorated Christmas tree!
It was a real tree and huge. So big it would not fit in my house as the ceiling is too low.

The hotel never put it in the same location after that.
What the hell the thief did with it is beyond me.

burnoutbabe · 20/01/2023 08:09

I did use to face tons of the mini toiletries. I gave a load away to a women's refuge and tried to use the rest up over lockdown.

I still have a box of slippers. Should donate those too.

The tiny bottles of toiletries are too small to be much use, the larger ones that do say shampoo or conditioner are handy for using own products in.

Random extra soaps I really should leave as we hace liquid soap so never use bars.

RitaBonita · 20/01/2023 08:20

I’d used to take the mini shampoo, conditioner, shower gel, sewing kit, & emery board. Not any more though, I got to the stage where it no longer excited me. If I do like anything in particular I’ll ask & they’ve given me some to take home. Some hotels have a price list I think for this reason. I do take the shower caps to cover my shoes when packing, or the camera lenses in the rain.

Years ago whilst in Paris the manager of the hotel got on our coach & asked a young couple to return their key. It was on a massive fancy key ring so you wouldn’t have ever casually popped it in your pocket without thinking 😆

Mercurial123 · 20/01/2023 08:23

My hotel in New York had Marvis toothpaste mini sizes, would get one every day. I'd tip the housekeeper and she'd leave extra tubes. There's no issue taking the minature shampoo, shoer gel etc. I use them for travel they're convenient.

RitaBonita · 20/01/2023 08:25

RicherThanYews · 20/01/2023 04:11

Who is seriously manky enough to steal robes and towels ... imagine all of the arse cracks they've seen. Probably spunk too 🤢

Do you take your own sheets then?

Sparklingbrook · 20/01/2023 08:26

I wonder what sort of places people stay in when they go to get the robe out and it’s covered in spunk.
Confused

ThighMistress · 20/01/2023 08:51

Holiday cottage owners experience the same: it always seems a bit mean when they leave exactly 7 dishwasher tablets, 7 washing tabs and 3 loo rolls, but an owner explained that they were losing every single box as people took home the lot - and the kitchen towel, tin foil, cling film etc etc.

Sunnistery · 20/01/2023 09:06

JustKeepSlimming · 19/01/2023 21:30

I'll take something home if I've opened it (eg soap, those little bottles of shampoo etc), and I always take all the biscuits on offer, but other than that I can't be bothered - I never use the little moisturisers or conditioner once i get them home.

DH would clear the room if he could. In practice he limits himself to tissues, toilet roll, all the bottles, and all the tea and coffee. We'd never take a bathrobe or towels.

Your husband packs a hotel toilet roll and tissue box?

How do you find him remotely attractive?

Villa and small hotel owner here. We are often aware of who steals and it is always reported to the booking platform they used. But mostly, we just think of them as losers. Low level thieves who would prefer to nab a towel than protect their dignity and self respect.

The small Nespresso spoons that are in the pod box is a particular favourite of these losers. We are forever reordering them. It is baffling.

Sunnistery · 20/01/2023 09:16

ExasperatedbyJanuary · 20/01/2023 06:33

I can’t believe people are being all precious about how you can should only take the mini toiletries ‘if you’ve opened them’! I mean, I don’t want them cluttering up my house, but if I did I’d take the lot! They’re for you to use, not just if you’re ‘staying unexpectedly’ as a pp suggested; there isn’t some kind of ‘only if you’ve forgotten your own’ caveat 😂

I seriously think some people are lying about how fastidious they are about this stuff. Obviously you don’t take towels etc, but all the mini consumables are fair game; you don’t have to justify the amount you consume by rationalising that your husband will use the sugar even though (gasp!) you don’t and you’re thinking of pocketing it! This place is ridiculous sometimes!

All consumables are definitely there to take. They are all included in the price of the room. I would far prefer people take them than open and leave them.

But taking the toilet roll - while not theft - is just cheap and embarrassing.

StaceySolomonSwash · 20/01/2023 09:21

My ex once accused me of stealing my own moisturiser and cosmetics etc from a hotel. He'd seen them in the en-suite and assumed they were the hotel's. He triumphantly took them out of my bag when we were checking out and put them on the reception desk to show the receptionist that I was stealing them!

The look on the receptionist's face when she assured him that no, the hotel do not put Clinique products in the rooms and that they obviously belonged to me.

He just said "Well I didn't know" and walked out to the car. Receptionist couldn't roll her eyes hard enough!

Note: I did say ex because this was part of many reasons why I decided we should part company.

Shoxfordian · 20/01/2023 09:24

@StaceySolomonSwash - that’s awful- I’m glad he’s your ex

xsquared · 20/01/2023 09:36

madeyemoody · 19/01/2023 22:40

I take loads of things, everything is overpriced, hotels make a lot of money, If I like something in the room like a good towel or wash cloth I'll take it. Same with posh shampoo and conditioner. I will even ask for a replacement saying I've used it all and take that too. I once left a hotel in London with 2 L'occitane full size set of toiletries worth collectively £120. They are put in the room to be used they can't dictate how many baths or showers a day I have so maybe i did use all the soap and lotions and hair products. Same with the towels, plush fluffy towels and bath mats I will get a replacement because I "spilled" something and take them. Our camping crockery is full of stolen items, mugs saucers, loads of tea bags and coffee sachets, biscuits hotel chocolat sachets. All very handy stuff to have. Never once been called out for it either. Makes me want to go stay somewhere again writing this Wink

I assumed this was a tongue in cheek post but dome posters didn't seem to think so judging from the replies.

Have only taken the opened small bottles of shampoo, as they'll only throw them out otherwise. Not really bothered about biscuits or tea and coffee.

We usually just take our own toiletries when we go on holiday and stay in a cottage.

RitaBonita · 20/01/2023 09:36

filka · 20/01/2023 05:38

I once stayed in a hotel in Thailand which had a price list on the back of the door for every single movable item in the room. And of course they had your credit card details...

I’ve stayed in quite a few of those, not a comfortable stay as I’m scared to touch anything in case it breaks.

I do actually use a toilet roll every day, I’ve often thought that they think I’m taking them.

We once stayed in a hotel in Austria where we did have to make our lunch up at breakfast & take it out with us for the day.

Emmamoo89 · 20/01/2023 09:38

Shampoo and conditioner yes but nothing else

MrsCarson · 20/01/2023 09:41

Friends of ours use to have a mountain cabin and rented it out. After having to replace the smoke detectors (not hardwired as old cabin) for the second or third time along with the bedding and pillows and anything not nailed down, they stopped renting it. So we got to use it any time we wanted along with his close relatives for years until he retired and moved into it.
People are disgustingly disrespectful.

Whammyyammy · 20/01/2023 09:52

Taking towels is not 'pinching', it's stealing. Anyone who does this is a THIEF

HotDogJumpingFrogHaveACookie · 20/01/2023 09:54

I fly fairly frequently for work, and I'm limited in what toiletries I can take as I don't check a bag in. One hotel I stay at has nice ESPA toiletries, the same as I use at home for the bath. I use them there and take a set home with me. The other hotel I stay at has nasty toiletries, so I take the ESPA ones from the other hotel when I stay there.

I stayed at a hotel that was sort of themed and the biscuits were hand made, decorated pigs. I took both of those home with me to eat later.

And if there's a bottle of water I haven't drank I'll sometimes take that for the car.

Anything else would be just taking it for the sake of it.

stopringingme · 20/01/2023 10:27

We knew someone many years ago that thought he was clever, just before checkout he knew the trolleys full of towels were put in the corridor for the rooms to be made up, so he decided he wanted to take some towels home with him, he rushed out grabbed an armful of what he thought were bath towels shoved them in his case and got his flight home.

When he got home and unpacked he found he had stolen not the lovely big towels he expected but bath mats, he didn't feel he had done anything wrong and was quite angry that he didn't have what he wanted, hence he is someone we knew many years ago.

TinyTear · 20/01/2023 10:33

madeyemoody · 19/01/2023 22:40

I take loads of things, everything is overpriced, hotels make a lot of money, If I like something in the room like a good towel or wash cloth I'll take it. Same with posh shampoo and conditioner. I will even ask for a replacement saying I've used it all and take that too. I once left a hotel in London with 2 L'occitane full size set of toiletries worth collectively £120. They are put in the room to be used they can't dictate how many baths or showers a day I have so maybe i did use all the soap and lotions and hair products. Same with the towels, plush fluffy towels and bath mats I will get a replacement because I "spilled" something and take them. Our camping crockery is full of stolen items, mugs saucers, loads of tea bags and coffee sachets, biscuits hotel chocolat sachets. All very handy stuff to have. Never once been called out for it either. Makes me want to go stay somewhere again writing this Wink

wow you seem very proud of being a thief!

OurChristmasMiracle · 20/01/2023 10:37

I think consumables are okay to take. So tea coffee biscuits mini toiletries are fine as the hotel aren’t expecting them back. Anything else should be left

girlfriend44 · 20/01/2023 10:41

How disgusting if your thinking of stealing the robes?
Is this question for real?
I hope if you do, you get a phone call from the hotel and banned from staying there again.

pursudebyablackdog · 20/01/2023 10:59

Most hotels mention complementary toiletries and tea/coffee. Complementary means it's fine to use / take, if the small bottles have been opened they will only be chucked out anyway due to hygiene.
Obviously the larger bottles (much better for the environment) are not free to take, but are free to use during your stay.
Clearly taking anything else is just stealing. I can't believe people take loo roll, just why? If you can afford to stay in a hotel you can bloody well afford to buy loo roll!