Me! I had that shock! I was raised in a Conservative household and genuinely believed nearly everyone on benefits was at fault and therefore undeserving of much help. And that, because our welfare spendings are relatively high, that meant we had a generous benefits system for the individual, as @Cuppasoupmonster believes.
Lord no. When I got Long Covid, I suddenly found myself with £95 a week in SSP to live on. That was it. Try going from a healthy salary to just over £400 a month to live on overnight, to cover everything, while your bills remain the same. The state expected me to live on bread and beans while seriously ill and just shrugged their shoulders. Then, after the 28 week SSP allowance ran out, I went onto ESA instead - at £324 a month. Great bloody fun that was. The financial stress absolutely worsened my illness, and has had continued impacts.
Eventually, thank god, I got assessed as having LCWRA (i.e, I'm deemed long term unfit to work), which upped my allowance to £689 a month. But that was on the strength of now being so disabled I can't walk more than 50m with any reliability. The criteria to meet eligibility for the higher rate I'm on are so extraordinarily stringent that few meet them, and it does not catch everyone who is too ill to work, who are suddenly thrown into poverty living a mean little existence on £324 a month, with no ability to improve their circumstances.
PIP is even worse. It's literally designed to deny as many people as possible, and the assessors set out to do so.
I can't begin to describe just how inhumane our benefits system is towards the long term ill. It's been utterly demoralising having to fight DWP for scraps, while already chronically exhausted.
You really do feel like you're thrown on the scrap heap if you lose your ability to work. You go from being a person who is seen worthy actual respect to someone unworthy of any quality of life. Subhuman almost, or certainly a second tier. We're made to feel like we're bludging off other people's taxes. Well, no - those were my taxes. This is what we pay in for. Life throws a curveball sometimes, and it can happen to any of us. It's not my bloody fault a pandemic happened, and someone sneezed in Asda.
Part of me wishes everyone with these beliefs had their own wake up call like this, just for a few months (cruel though it may be). Our society would sure as heck be better for it afterwards.