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AIBU?

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Original poster

To wonder how Next can ethically continue to use Evri?

53 replies

Togyu · 23/12/2022 18:45

Given the stress that they cause to their customers?

I have just spent over an hour on the phone to them trying to get them to explain why Evri have still not picked up a faulty return a week later, even though they were here today making a delivery from another company (they have even included it in their photo of that on my doorstep) and a replacement due to be delivered a week ago is missing. No response to emails sent to Next’s customer services, so I called them but all they can really say is that they understand how I must feel!

It was supposed to be for Christmas too.

I guess that Evri are the cheapest and that’s all that really matters!

OP posts:
TheLittlestLightOnTheXmasTree · 23/12/2022 18:46

We have had many many parcels from Evri and not had a single issue

Obki · 23/12/2022 18:47

Maybe the same as we shop in Next even though they use sweatshops to make your clothes?

AuntieMarys · 23/12/2022 18:48

No problem with Evri here. I order twice a month from next

Obki · 23/12/2022 18:49

The irony of talking about the ethics of a late pick from your house when they use sweatshops is obscene.

Quveas · 23/12/2022 18:49

To be honest, Evri are reliable here, although I think it does seem to vary. As do most couriers. Next is the client. Its their job to sort it not sympathise.

LubaLuca · 23/12/2022 18:50

Evri is my preferred courier. They've never let us down and our usual driver is excellent - she uses her initiative to make sure you get your parcel on time and intact.

AWaferThinMint · 23/12/2022 18:50

Evri have never been a problem here. They've always delivered promptly and well.

Original poster
Togyu · 23/12/2022 18:50

You are very lucky then, although I do get that because DPD are good here and I know that they aren’t elsewhere. However there have been news reports and footage of the mess in Evri’s warehouses this week, which hasn’t been the case for other courier companies

OP posts:
AnotherAppleThief · 23/12/2022 18:51

Evri is one of the most reliable here, it's Yodel that causes me issues.

Gingercatlover · 23/12/2022 18:52

Never had a problem with delivery but like you say collections, I gave up and dropped mine off at the local shop as they didn't turn up on the 12/12 to collect but have been to my house to make further deliveries 🙄

Clymene · 23/12/2022 18:52

Evri is great here too

justasking111 · 23/12/2022 18:56

Evri great here, lovely driver. Next use sweatshops? How do they get away with that. I don't use them, so never heard of this

RSintes · 23/12/2022 18:56

#firstworldproblems

Are you honestly saying that it's an ethical issue that you haven't got your parcel on time? FFS.

Heaven forbid you ever come across actual life and death issues of ethics.

TheLittlestLightOnTheXmasTree · 23/12/2022 18:58

Next sell brands so who knows which do/don't use 'sweatshops'

Most places do

HannibalHeyes · 23/12/2022 19:00

Why would you think Next are in any way ethical?

They use sweatshops, and they campaigned for Brexshit...

TheLittlestLightOnTheXmasTree · 23/12/2022 19:01

So where is the perfect place to shop then?

Bluevelvetsofa · 23/12/2022 19:02

Everything has been turned upside down recently because of the RM strikes. If Evri have had much of the RM business, it’s not surprising that it’s got overwhelming. I don’t know whether other carriers have had increased numbers of orders- I imagine so.

The local Evri person here is lovely.

user1497207191 · 23/12/2022 19:02

We've never had a problem with sending nor receiving via Evri. However, Royal Mail have been a nightmare several times with damaged parcels, empty boxes, and parcels chucked over the garden fence.

Original poster
Togyu · 23/12/2022 19:02

Ethics: “moral principles that govern a person's behaviour or the conducting of an activity.” (Oxford English dictionary) - so, yes, it is a correct term to use.

I don’t buy clothes from Next, this was a particular item purchased as a requested Christmas gift.

OP posts:
Wolfiefan · 23/12/2022 19:04

Not getting a parcel to you in time isn’t immoral. 😂

Oysterbabe · 23/12/2022 19:05

I like Evri, no problems. Our Evri man is lovely. I'm properly fucked off with DPD right now.

thismeansnothing · 23/12/2022 19:07

I've never had problems with evri. I sell on vinted alot. In fact something I sent with them Wednesday morning arrived with the buyer today.

Oysterbabe · 23/12/2022 19:08

DPD have stopped even attempting to deliver parcels, just dump them at some random shop, and allege it's for the good of the planet. Lying pricks.

To wonder how Next can ethically continue to use Evri?
Obki · 23/12/2022 19:08

Togyu · 23/12/2022 19:02

Ethics: “moral principles that govern a person's behaviour or the conducting of an activity.” (Oxford English dictionary) - so, yes, it is a correct term to use.

I don’t buy clothes from Next, this was a particular item purchased as a requested Christmas gift.

The company uses sweatshops and you’re buying from them. You’re giving them your money.

You’re not the only one but so weird to talk about ethics of Evri not delivering to you.

Original poster
Togyu · 23/12/2022 19:08

No, I didn’t say that Evri were immoral due to delivering parcels late… just Next’s continued use of them and the impact on their customers, given recent publicity about their business model.

Maybe you should read posts properly 🤣

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