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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

I know IABU, blatantly using this for traffic. Emergency situation, no ambulance still, and need advice

765 replies

TheChinkOfaGlass · 19/12/2022 16:35

Hi everyone

My Auntie had a fall this morning and has seriously hurt her hip. Luckily she was close enough to the bed to get herself up on it.

999 said it is not an emergency and to contact 111, she was in severe agony and is 78 years old. I rang 111 who after assessing her, decided she did indeed need an ambulance.

I had originally offered to take her to the hospital but she lives on the top floor of a maisonette, and is unable to sit up (so a car journey would be no good and I would be unable to carry her to the car anyway. I did get help but she declined due to the inability to even sit up).

Her husband is disabled so isn't much use (I mean this in the nicest possible way, he is trying his best) other than keeping an eye on her.

So we could be waiting hours for an ambulance but in the meantime she is soaked through on the bed due to urinating on herself. I am going there in the next 30 minutes.

Is it safe to roll her to change the sheets to make her more comfortable? I don't like the idea of her lying in a soaking bed while she waits. I am also scared of causing more pain/damage by moving her. We do not know what's wrong, she thinks it may he her hip. I just don't know what to do. I have never experienced this kind of thing.

Her partner has managed to change her underwear but when the bed is so wet, it wouldn't really make a difference.

OP posts:
Itstarts · 20/12/2022 21:15

OhBeAFineGuyKissMe · 20/12/2022 21:13

An elderly lady had fallen and not can’t move due to agonising pain. On the 3rd floor.

How is this not an ambulance job?

Weren't they replying to the broken bones are a GP matter comment, not the OP?

RosesAndHellebores · 20/12/2022 21:15

If a private sector director were to be this negligent it could realistically be considered to be corporate manslaughter. Those in charge of NHS Trusts need a long hard think.

DeliberatelyObtuse · 20/12/2022 21:16

antelopevalley · 20/12/2022 21:09

That is a hospital matter, but not an ambulance usually. And unfortunately when things are so shit, it can wait. Personally I would go to a walk in if you have one near you anyway, not A and E.

I know, right?

An 89 year old woman breaks her hip and lives in a flat. No idea why she can't saunter along to the walk in centre.

OnTheRunWithMannyMontana · 20/12/2022 21:17

This is absolutely awful. I can't believe she has been left for so long.

Hoping and praying they are with you all soon.

OhBeAFineGuyKissMe · 20/12/2022 21:18

Itstarts · 20/12/2022 21:15

Weren't they replying to the broken bones are a GP matter comment, not the OP?

That makes more sense. Lack of quotes didn’t help.

JenniferBooth · 20/12/2022 21:19

Next time some idiot wangs on abouthow pensioners downsize from their homes to live in a flat to free up housing im gonna point them towards this thread.

Notaboutthebass · 20/12/2022 21:20

Of course it's an ambulance job. Possible broken hip in a very elderly lady, moving her could potentially cause life threatening bleeding, and lying so still for so long could cause other potential life threatening conditions.

justgettingthroughtheday · 20/12/2022 21:20

Ediealone · 20/12/2022 20:39

Any news OP?

My friend is a 999 call handler in the midlands and she was telling us that the below are what they have to tell people calling for an ambulance:

Category 1: Severe bleeding with breathing difficulties such as stabbed or shot, cardiac arrest with person not breathing.
ETA up to 20 mins

Category 2: Stroke or severe chest pain
ETA 40-60 mins

Category 3: Person having seizures, diabetic hypos, woman in late stage of labour
ETA 2-6 hours

Category 4: Fall, accident where something may be broken
Non life threatening
ETA 30-60 hours

At work, they all agree the NHS is not fit for purposes any more.

Those are not correct! You either heard her wrong or she doesn't work for the ambulance service!

Cat 1 - severe bleeding, struggling to breathe or not breathing. Seizures also come into this catagory response time should be in minutes

Cat 2 - chest pain, strokes etc response time within 2 hrs

Cat 3 - trauma not life threatening bleeding. Suicide calls.

Cat 4 - non emergency transfers.

Or at least that's what it was when I worked for them!

OhBeAFineGuyKissMe · 20/12/2022 21:20

I hope the lack of updates means the OP and her auntie haven made it to hospital.

GrandTheftWalrus · 20/12/2022 21:21

OhBeAFineGuyKissMe · 20/12/2022 21:20

I hope the lack of updates means the OP and her auntie haven made it to hospital.

I hope so too. Reading threads like this make me even more grateful that the ambulances got to us quickly when we needed them.

ZeViteVitchofCwismas · 20/12/2022 21:25

@RosesAndHellebores agree with all your saying.

And we need urgent change now not labour or anyone else.
We need experts from other countries

BirmaBrite · 20/12/2022 21:26

If a private sector director were to be this negligent it could realistically be considered to be corporate manslaughter.

Will you include all the private directors in the private social care sector who are not taking patients, thus causing people like OP's Aunty to be left at home in agony ? Or Government departments and Ministers ? I think there would be a good case for a class action case scenario for all those who have had loved one's die or those who have been left with life altering injury due to Ambulance delays caused by the Governments poor long term planning ?

Rockingcloggs · 20/12/2022 21:28

antelopevalley · 20/12/2022 21:09

That is a hospital matter, but not an ambulance usually. And unfortunately when things are so shit, it can wait. Personally I would go to a walk in if you have one near you anyway, not A and E.

Are you suggesting an 89 year old lady with a suspected broken hip, who is unable to move to get to the toilet should get up and go to the 'walk in'? You know the definition of 'walk in' is just that? Walk. In. The lady cannot move.

CoffeeBoy · 20/12/2022 21:29

Category 3: Person having seizures, diabetic hypos, woman in late stage of labour
ETA 2-6 hours

can you imagine going into a quick Labour and unintentionally giving birth at home to be told 2-6 hours. The baby will likely be born by then. Our trust doesn’t send midwives to unplanned home births , it’s considered a paramedic job. 🤷‍♀️

or if you’re having a planned homebirth and there’s issues such as fetal distress or lack of progress or they realise it’s breech and the midwives ring for an ambulance and are told 2-6 hours. I wouldn’t be having a home birth in the current circumstances.

Moraxella · 20/12/2022 21:29

RosesAndHellebores · 20/12/2022 21:15

If a private sector director were to be this negligent it could realistically be considered to be corporate manslaughter. Those in charge of NHS Trusts need a long hard think.

What would you like them to think about? They don’t have the ability to magic a functioning social care system or more nursing staff or more doctors or more hospital beds.

Moraxella · 20/12/2022 21:32

@CoffeeBoy the midwives keep pushing me to have a home birth despite me repeatedly telling them I’ve had to call an ambulance 3 times in 3 months (cat 2 each time) and all of them took >9hrs so I’m not up for that level of risk 🤷🏻‍♀️

TokyoSushi · 20/12/2022 21:32

Really hoping that the lack of update is because they're at the hospital.

Nikki305 · 20/12/2022 21:32

The media always pick up and report on stories from Mumsnet. I hope they are reading this and can get some visibility to this table terrible situation

cloudsandream · 20/12/2022 21:33

praying for you Flowers

SunshineClouds1 · 20/12/2022 21:36

🙏🏼

ZeViteVitchofCwismas · 20/12/2022 21:37

@BirmaBrite and how far back can we go because my local hospital has been awful under labour. In fact it was far worse then.

EmmaAgain22 · 20/12/2022 21:37

OhBeAFineGuyKissMe · 20/12/2022 21:18

That makes more sense. Lack of quotes didn’t help.

I did quote? Confused.

BoreOfWhabylon · 20/12/2022 21:38

The Nightingale emergency hospitals have mainly been dismantled.

However the biggest issue with them was they didn't have enough medical staff to staff them. Its one thing drafting in veterinary and dental nurses during the pandemic it's another to do that in normal times.

They could be used as a temporary measure to free up acute hospital beds by taking those fit for discharge with no place to go. They wouldn't need the same number of qualified staff. Would need planning, organisation and will to make it happen.

Fenella123 · 20/12/2022 21:40

BoreOfWhabylon · 20/12/2022 21:38

The Nightingale emergency hospitals have mainly been dismantled.

However the biggest issue with them was they didn't have enough medical staff to staff them. Its one thing drafting in veterinary and dental nurses during the pandemic it's another to do that in normal times.

They could be used as a temporary measure to free up acute hospital beds by taking those fit for discharge with no place to go. They wouldn't need the same number of qualified staff. Would need planning, organisation and will to make it happen.

But wouldn't they need, well, care staff? Of which there is also a shortage right now, or so I understand...