Does anyone who where I stand on this? On Wednesday I was told I had won a prize at the school raffle and it was specified exactly what the prize was and when to collect (emailed to me) I specified that I was unable to collect until today and told that was fine.
I went to collect (had to leave work early) and they brought out a bottle of wine with my name on which was not what I was told I'd won and a lot less in value) plus, the original prize included something for my five year old which I'd told him about so cue disappointment. I explained all of this to the Receptionist but she said 'that's all that is left'. She didn't really care (the raffle was all organised by the PTA so I guess she was just the go between)
Where do I stand here? I don't feel great about making a fuss when the raffle was to raise money for my child's school but equally, i'm really annoyed and wondering where my prize went!