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Hello Fresh are useless

4 replies

HelloFreshAreUseless · 05/12/2022 18:58

4 weeks ago - box delayed, not notified until I chased, even up to around 10pm eventually turned up next day

3 weeks ago, box size changed which also wiped out all the changes yo me u and got sent stuff we don't really eat

Closed account after 1 more

This week! No box at all, so they have credited my account for another box!

My account is closed

OP posts:
donttellmehesalive · 05/12/2022 19:02

I loved them for ages but cancelled three months ago after boxes and boxes and boxes of missing or incorrect ingredients. I also started having veg go rotten within days of arrival (or arrive rotten). They are good at crediting your account for such errors but I just couldn't rely on having a complete meal without having to pop out for whatever was missing. It's a shame. I wondered if they over-extended and just couldn't keep on top of it.

Redraddisho27 · 05/12/2022 19:04

We had absolutely awful chewy mince from them the other week, we actually threw the meal out it was grim. We complained but heard nothing back!

SilverSalver · 05/12/2022 19:06

I am a reasonable cook but fancied some inspiration. I took out the initial offer but cancelled after the first box. Poor quality ingredients and tbh the recipes were such a faff.

Colinthedaxi · 05/12/2022 19:08

You will now get inundated with calls trying to get you back.

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