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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To Be Annoyed at Restaurant Staff

60 replies

Aldith · 27/11/2022 17:51

DH and I were on holiday last week in a hotel of the floating variety owned by a large and well known company. On our last night we went to one of the restaurants onboard and DH ordered what he wanted and I ordered Spaghetti Carbonara tossed in a Parmesan Wheel. The dish came had a £3 supplement payment. They asked my DH if it was alright that my dish had a £3 supplement and then told him how my food would come. Both times with their back to me. Am I right to be annoyed as I ordered the food not DH.

OP posts:
vincettenoir · 27/11/2022 17:53

Thats awful!

pizzaHeart · 27/11/2022 17:56

Yes, you are right to be annoyed, maybe you need to have a strategy how to deal with this. The best way would be to say something straight away or for your DH to readdress them to you. Could you leave them a review and mention this?

AutumnCrow · 27/11/2022 17:57

YANBU but your DH really should have either (a) said, 'talk to her, fgs', or (b) ignored them, shrugged, nodded your way, the usual.

CloudBusted · 27/11/2022 17:57

Wow. The only explanation is a time warp.

I think I’d write to the company TBH.

Swissnotswiss · 27/11/2022 18:00

Yanbu but also.. served in a parmesan wheel? What's that about then?

dawnfromgavinandstacey · 27/11/2022 18:02

I'd of been mildly annoyed also.

What though is a parmasan wheel? I want one.

EmmaAgain22 · 27/11/2022 18:03

I feel like the Dowager Countess on MN today.

what is a Parmesan wheel please?

sparepantsandtoothbrush · 27/11/2022 18:05

It's crap but did you speak up and tell them it was your dish and not your DHs? Or did you just sit there like a good girl 😉

Notimeforaname · 27/11/2022 18:07

Did you or your husband speak up and tell them they were talking to the wrong person?

GoTeamRocket · 27/11/2022 18:07

Off to Google spaghetti cabinara in Parmalat wheel.

WildImaginings · 27/11/2022 18:07

Marella?

Aldith · 27/11/2022 18:08

A parmesan wheel is a full round of parmesan cheese around 2ft wide and 1ft high. They scrape the cheese from the inside and toss the pasta in the whole in the middle whilst making sure to coat the pasta in cheese.

DH was as shocked at being asked as I was at them asking him as we’ve always enjoyed an equal partnership.

OP posts:
WildImaginings · 27/11/2022 18:08

(The only cruise line I've been on in the last few years that had pasta tossed in Parmesan wheel for a supplement! Very nice but YANBU, I'd be pissed off too.)

Ilovewheelychairs · 27/11/2022 18:09

My husband would have said 'thanks for telling me but please tell ilovewheelychairs because it's her meal'.

Yes it's rude and bad form, but correcting it at the time calmly and politely would have been the best option. I wouldn't bother writing to them or bringing it up now tbh.

Aldith · 27/11/2022 18:10

It was Marella.

OP posts:
Jones9876 · 27/11/2022 18:13

Yes they were rude and should have been corrected. Btw i had this dish on a Marella cruise a few years ago and it made me feel really sick afterwards 🤢😂 delicious at the time mind!

melj1213 · 27/11/2022 18:15

The only thing I can think of to make this even vaguely acceptable would be if it was booked under your DHs name so they were going to charge his cruise card for any surcharges and wanted to be sure he was aware of that before doing so, as they won't want guests raising complaints that they weren't advised of restaurant surcharges (especially made by dining companions as opposed to the card holder) before they were charged to their account.

Fairislefandango · 27/11/2022 18:17

Wtf? Absolutely outrageous!

Swissnotswiss · 27/11/2022 18:19

Aldith · 27/11/2022 18:08

A parmesan wheel is a full round of parmesan cheese around 2ft wide and 1ft high. They scrape the cheese from the inside and toss the pasta in the whole in the middle whilst making sure to coat the pasta in cheese.

DH was as shocked at being asked as I was at them asking him as we’ve always enjoyed an equal partnership.

So they only use it once I guess?

stuntbubbles · 27/11/2022 18:20

YANBU, although I’m fairly certain I’d pay a much bigger supplement not to eat carbonara in a Parmesan wheel on a boat.

Did DH’s menu have prices and yours didn’t?

Georgyporky · 27/11/2022 18:22

Do you eat all the cheese?
Or is taken away & re-used?

Much as I love parmesan, I think it sounds rather nasty - whichever option.

anotherdayanotheralias · 27/11/2022 18:24

I would have tapped the waiter on the arm or something and said "it's for me so you need to speak to me not my DH!" Why sit there and let them do this?

picklemewalnuts · 27/11/2022 18:25

Do they then remove the pasta from the wheel and serve it to you, allowing them to reuse the wheel for the next diner?

Slight derail, but more interesting than a bog standard but if everyday sexism.

Who booked it, and whose name is on the card?

MrsSkylerWhite · 27/11/2022 18:26

Yes, YWBU. It’s company policy, not the fault of the probably not very well paid staff.
Write to head office, don’t give the staff a hard time.

Jones9876 · 27/11/2022 18:27

Yes the wheel is re-used but for how long i have no idea.

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