I’ve put off buying from Saint+Sophia due to what I’ve read on here about the quality and customer service, but they have a sale on, and I really wanted to try their wide legged trousers, so I bit the bullet.
However, I was really taken aback when checking out - there was a request for a tip! You could click to pay extra - there were three buttons, offering I think 5, 10 or 20% extra on top of the price.
I’ve never, ever seen that before on a retail site (and trust me, I’ve put in the hard yards).
I declined the offer - but was I BU? It just seemed beyond cheeky, as they’re not a little cottage company, are they?