Came across BBC article recently quoting a 20 year old man saying he had cut out Netflix and booze to cut his costs in these difficult times. However apparently he could not work more than his 16 hours otherwise he would lose his benefits. My DH is a manager in large organisation and he finds it difficult to get shifts/jobs covered as the employees claim they can't add more hours to their part time shift because they would lose entitlement to benefits. So there is work to be had, but it seems it is more lucrative not to work. What has gone wrong?