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Share your dilemmas and get honest opinions from other Mumsnetters.

To want the delivery driver to give me 25 seconds to answer the door?

103 replies

TheOrigRights · 16/11/2022 13:50

Some of them just ring the bell and then immediately come round the back and start throwing things over the gate.
It takes me about 20 seconds to leave my garden office, skip across the garden, enter the house and answer the door.
So, I'm standing there waiting for them to come back round, or I could chase them round the side.
If they wait they could hand me the delivery, which would probably be easier than having to indicate they've left it somewhere.

OP posts:
crashbangg · 16/11/2022 13:57

Yeah I see what you mean. But I know many have a very long day so to wait 30 seconds for say 180 people which is not an unusual amount of parcels would add an extra hour an a half on to and already long day!

TheOrigRights · 16/11/2022 14:02

So why ring the door bell at all? What do they think is a reasonable time to wait? 5 seconds? 10?

OP posts:
crashbangg · 16/11/2022 14:07

Dunno Smile I thinks it's just become their norm to drop the parcel, knock the door to notify and get going

AriettyHomily · 16/11/2022 14:19

I work in our loft room, I never have time to get down to answer the door, and it's not a big house and I run down the stairs. The postman is pretty good and will wait but Amazon and Evri ring the bell and are off

TheBirdintheCave · 16/11/2022 14:26

AriettyHomily · 16/11/2022 14:19

I work in our loft room, I never have time to get down to answer the door, and it's not a big house and I run down the stairs. The postman is pretty good and will wait but Amazon and Evri ring the bell and are off

Same. The postman waits but Amazon and Evri I can barely see down the road when I open the door 😂

Dailymash · 16/11/2022 14:26

Put a sign up at your front door if you’re expecting a delivery asking to allow time to answer the door. If there’s no sign of life in the house - which there won’t be if you’re working in the garden office - they’ll assume you’re not in.

Take the sign down once they’ve delivered. Repeat. They’re on a ridiculous time scale (which isn’t the customers fault) but any reasonable delivery person would wait if they have been asked to.

Brefugee · 16/11/2022 14:27

Presumably they ring to let you know someone has been, then you can pick up whatever it is they've left before someone nicks it? They're doing you a favour by doing that.

OnlyFannys · 16/11/2022 14:27

It takes me about 10-15 seconds to get from my upstairs office to the door and by this time they are usually already halfway round the house

whoknew123 · 16/11/2022 14:27

TheOrigRights · 16/11/2022 14:02

So why ring the door bell at all? What do they think is a reasonable time to wait? 5 seconds? 10?

So that you can collect your parcel without it sitting on the step an unnecessarily long period of time?

smooththecat · 16/11/2022 14:28

Yup, it takes me all of 15-20 seconds to get to the door but in that time they’ve starting buzzing all the flats and everyone comes out, really hate it.

TheOrigRights · 16/11/2022 14:29

whoknew123 · 16/11/2022 14:27

So that you can collect your parcel without it sitting on the step an unnecessarily long period of time?

But that's not the service I'm paying for. I am paying for something to be delivered to me, not to be put on my door step.

OP posts:
luxxlisbon · 16/11/2022 14:30

25 seconds will feel like a long time to stand there after knocking, I would just assume no one was in.
Surely you acknowledge since you are at the end of your garden it is taking you longer than average to get to the door?

Lockheart · 16/11/2022 14:33

I just counted out 25 seconds. I personally wouldn't wait that long for a door to be answered.

Just put a sign on the door.

TheOrigRights · 16/11/2022 14:34

Dailymash · 16/11/2022 14:26

Put a sign up at your front door if you’re expecting a delivery asking to allow time to answer the door. If there’s no sign of life in the house - which there won’t be if you’re working in the garden office - they’ll assume you’re not in.

Take the sign down once they’ve delivered. Repeat. They’re on a ridiculous time scale (which isn’t the customers fault) but any reasonable delivery person would wait if they have been asked to.

My car is parked outside my house. I don't think they are looking through windows for signs of life.

I am already going to get a sign saying "I don't take deliveries for neighbours" as that's getting ridiculous. I don't think my neighbours have put me down as back up, but lots of the drivers know I wfh and see the car.

Yes, a sign "please give me 25 seconds to answer the door" might work, but I bet a lot won't read it. They seem to press the bell as they're marching round the side.

It's not a big deal really, but it's a distraction and then to find I'm put out just annoys me.

I will try and dig out some compassion.

OP posts:
TheOrigRights · 16/11/2022 14:36

luxxlisbon · 16/11/2022 14:30

25 seconds will feel like a long time to stand there after knocking, I would just assume no one was in.
Surely you acknowledge since you are at the end of your garden it is taking you longer than average to get to the door?

Not if your saw the size of my house!

Ok, I'm actually going to time myself.

Wait.
15 seconds from desk to open front door. I'm a prize winning runner, I am not dawdling!

OP posts:
gamerchick · 16/11/2022 14:37

TheOrigRights · 16/11/2022 14:29

But that's not the service I'm paying for. I am paying for something to be delivered to me, not to be put on my door step.

They don't get the stop time to wait for you to leave your garden and travel through the house OP. It's not going to change.

Dailymash · 16/11/2022 14:38

@TheOrigRights my car is currently parked outside of my house but I am 15 miles away Smile A car parked doesn’t mean the person is in, they could be out walking the dog or walked somewhere else. Could be a multiple car household.

The sign is likely not work, surely it’s worth a try? Failing that provide a safe place and signpost them to that. But again, take the sign down once you have your delivery.

WeBuiltThisBuffetOnSausageRoll · 16/11/2022 14:39

Yes, a sign "please give me 25 seconds to answer the door" might work, but I bet a lot won't read it. They seem to press the bell as they're marching round the side.

Yes - the only ones who read signs tend to be the ones who don't need them. We have a lockable parcel safe right next to the door, with clear instructions on it, and hardly anybody ever uses it.

I get it if they're just ringing the bell and planning to leave the parcel for you, hoping that somebody will be in; but I never understand the ones who are waiting to hand it to you (Royal Mail, Signed-for etc.) who seem absolutely perplexed by the fact that people don't permanently wait on sentry duty behind their doors. They also appear never to have encountered a disabled or elderly person, who might just take that little bit longer to get to the door.

ShouldIdo · 16/11/2022 14:39

TheOrigRights · 16/11/2022 14:34

My car is parked outside my house. I don't think they are looking through windows for signs of life.

I am already going to get a sign saying "I don't take deliveries for neighbours" as that's getting ridiculous. I don't think my neighbours have put me down as back up, but lots of the drivers know I wfh and see the car.

Yes, a sign "please give me 25 seconds to answer the door" might work, but I bet a lot won't read it. They seem to press the bell as they're marching round the side.

It's not a big deal really, but it's a distraction and then to find I'm put out just annoys me.

I will try and dig out some compassion.

So, they wait with your neighbours' packets, but not with yours?

TheOrigRights · 16/11/2022 14:41

gamerchick · 16/11/2022 14:37

They don't get the stop time to wait for you to leave your garden and travel through the house OP. It's not going to change.

It's 15 seconds from desk to front door.

OP posts:
bellac11 · 16/11/2022 14:41

God it takes me ages to get to the door due to my dodgy knees and sometimes I need to pop on some jogging bottoms or something, they're so impatient.

TheOrigRights · 16/11/2022 14:42

ShouldIdo · 16/11/2022 14:39

So, they wait with your neighbours' packets, but not with yours?

I assume the neighbours had not given a 'safe place' so it was either leave a card and come back or try and neighbour? I don't know.
This is just what's happened this week - there are all sorts of variations depending on driver, company, whatever delivery option someone picked.

OP posts:
savehannah · 16/11/2022 14:43

Ring and run seems the norm round here. I genuinely thought it was a kid playing knock down ginger the other day when the doorbell rang and I saw a young man running back up the road. Then looked down and saw the parcel at my feet, and then saw him getting in a van and driving off.

TheOrigRights · 16/11/2022 14:44

Dailymash · 16/11/2022 14:38

@TheOrigRights my car is currently parked outside of my house but I am 15 miles away Smile A car parked doesn’t mean the person is in, they could be out walking the dog or walked somewhere else. Could be a multiple car household.

The sign is likely not work, surely it’s worth a try? Failing that provide a safe place and signpost them to that. But again, take the sign down once you have your delivery.

Of course I know that a car outside the house doesn't mean someone is definitely in, but it's more likely than if my car was not there, and I was replying to a poster who said there was no signs of life. I don't think delivery drivers are looking for signs of life, are they?

OP posts:
Season0fTheWitch · 16/11/2022 14:47

I now have a sign in the door window asking the postman to wait for me to get to the door. We have a long driveway to cross and he seems to think that counts as waiting time, he usually knocks and immediately walks away

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