Peter Kay!! O2 priority tickets

[Question10]

Sorry, posting here for traffic. Has anyone purchased tickets yesterday for Peter Kay from O2 priority?? I did and received a “thanks for your order” page but no actual tickets?! Or email confirmation?! Also, the money is “pending” in my account.
I am worried as general tickets go on sale tomorrow!! I really don’t want to miss out.

What does it show if you log into your account?

That’s the order confirmation.
you’ll get your tickets emailed to you closer to the time.

Email confirmation can be up to a couple of days later, or in your junk folder.

What company did you use to buy them?
I bought mine through gigsandtours via o2, I had a confirmation email with the seat numbers etc.
Have you checked your junk folder? That's where mine ended up.

Thanks everyone for your replies! They are not in my junk. It was through AXS. I went through O2 priority on a web browser … got the confirmation page of “thanks for your order and here’s your order number etc” …. But no email confirmation!!
I’m guessing it’s an issue with AXS processing maybe?!

We have the same problem. Money gone out of the account and no confirmation email. I received a "thanks for your order message online" but didn't take a screen shot of this so not sure how to follow up?

@MMerrini look at your devices online history and you should be able to find the confirmation page

in the end, I contacted AXS direct and they sent me email confirmation through!!