Vinted - help

[Professionallytorn]

Posting for traffic, I am new to selling on Vinted. I sold two dresses, one to buyer A and one to B, sent parcels using digital no label system on the same day. You guessed it B has A's parcel, and I guess A will get B's parcel. Any idea what correct way to resolve this is. Thank you

I did this on Depop! Message the buyers and ask A to post onto B with Royal mail 1st class postage. You obviously will have to send both buyers the postage costs.

Ask both to return to you at your expense and then post correctly.

I would refund them both and put them in contact to send on if they wish.

I am pretty sure this is courier error, as I was SO careful when packing items, and wrote buyers name and ref no on packaging, but this can't be seen now as courier co has stuck their own labels over it

Bump

An you contact the buyers and ask them to return parcels to you at your cost?