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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think that it is ok to jump the queue when with an infant?

504 replies

Eole · 24/10/2022 19:42

DH, DC (3 months) and I were flying for the first time today to see family, long expected break!
We had booked priority, lounges and everything we could to relieve a bit of the stress.
Priority queue was quite long to check in luggage and we started queuing nicely.
Another mum came along and told us we could jump the queue which we did gladly as baby started stirring a little bit.
However it enraged some of the people in the queue, literally shouting that it was very out of order and that was no such thing as baby class, and what is wrong with you people etc.
Interestingly, every other step in the airport (security, customs, boarding) we were invited nicely by the staff to jump the queue.

So YANBU, of course you can jump the queue when with an infant
YABU no, you should queue like everyone else

OP posts:
1HappyTraveller · 27/10/2022 08:04

Eole · 26/10/2022 18:19

Hello everyone, thank you for all the name calling.

We had been queuing in the priority lane like everyone else, having paid for priority, and happy to wait in the queue. We were told by the other passenger we could use the parallel, empty, lane to check in (I’m saying this to say there was no barging, elbowing or anything else that has been imaginatively described here). Once at the front of that lane, the lady at the check in desk saw us and ushered us to jump the queue.

AFTER staff had ushered us forward, the man started shouting. He was upset THAT the staff had ushered us forward. We were mortified at the shouting we went to go back to our original place in the queue. At this point, another member of staff left the check in counter to come and escort us to a separate desk to help us check in. Incidentally this enraged the guy, as did the priority boarding, where he tutted (but didn’t shout).

Yes we are first time parents and yes this was our first time flying with the baby.

You probably should have been a bit more clear about this in your initial post OP. I think people on the thread are annoyed at the situation because that’s not how you initially conveyed it.

If there’s a separate queue for children and disability access then fine. It does happen and you should use it by all means (YANBU). However when you started the thread it came across that you were pushing yourself to the front of the priority queue to check-in just because another mum told you to (YABU). But this wasn’t actually the case - you joined a different queue.

On a separate note if you were flying from an airport like Manchester where queues were horrific and people were missing their flights then regardless of whether it was allowed I can see why people would be upset. That doesn’t mean YABU though to join the other queue.

Bokkenrijders · 27/10/2022 08:08

Eole · 26/10/2022 18:19

Hello everyone, thank you for all the name calling.

We had been queuing in the priority lane like everyone else, having paid for priority, and happy to wait in the queue. We were told by the other passenger we could use the parallel, empty, lane to check in (I’m saying this to say there was no barging, elbowing or anything else that has been imaginatively described here). Once at the front of that lane, the lady at the check in desk saw us and ushered us to jump the queue.

AFTER staff had ushered us forward, the man started shouting. He was upset THAT the staff had ushered us forward. We were mortified at the shouting we went to go back to our original place in the queue. At this point, another member of staff left the check in counter to come and escort us to a separate desk to help us check in. Incidentally this enraged the guy, as did the priority boarding, where he tutted (but didn’t shout).

Yes we are first time parents and yes this was our first time flying with the baby.

Well if you'd said that staff had ushered you through in the first place then I'm sure people would have agreed you were in the right. But you didn't mention that bit. Weirdo.

MagpieSong · 27/10/2022 08:12

I think it’s dependent. When we arrived in the US, they queue jumped our whole group with a couple of distressed babies/toddlers. However, it was airport staff who asked us to come through early.

KimberleyClark · 27/10/2022 08:13

HerMajestysRoyalCoven · 27/10/2022 00:02

I have a friend who marches to the front of every taxi queue when she has her kids with her, on the basis that families should get priority and anybody shouting at her is rude, ignorant and uncaring.

I now wonder if she was the woman OP met at the check in…

Cheeky fucker.

At my local shopping mall there is a sign by the lifts asking that priority be given to the disabled and families with young children and push chairs. The disabled I get but why shouldn’t families queue like everyone else?

KimberleyClark · 27/10/2022 08:14

*Lifts to the car park.

JanetSally · 27/10/2022 08:19

TheWomanTheyCallJayne · 27/10/2022 00:29

What worries me is how people seem to think it’s ok to shout abuse at someone because they don’t agree with what they’ve done.
Those people didn’t know why the op had gone to the front. They didn’t know if they had been told to then or earlier. They didn’t know if any of the ops family had a hidden disability. They just assumed and then were abusive.
Who acts like that? Who thinks people acting like that is ok?

I don't think posters said it was OK to shout abuse. Apparently people complained it was not on, there was no baby queue etc. That's not abuse.

And I agree, the story seems to have changed somewhat.

StripeyMow · 27/10/2022 08:19

JanetSally · 26/10/2022 11:54

We should only expect priority in an already priority queue if our child is distressed in some way yes.

People calling down the queue and questioning why they thought there was a special exception for babies was perfectly understandable. If anyone was abusive that was a different matter.

But it doesn't change the fact that this couple shouldn't have pushed ahead and shouldn't have continued to argue and insist on being checked in first.

Click on all of OPs post. Nowhere has she said she “pushed ahead”, argued with the staff or insisted on anything. She didn’t “brazenly stand her ground” or push through saying coming through coming through I have a baby. She’s said quite the opposite to all your claims, yet you keep making up scenarios that didn’t happened. Another mum and airline staff showed her care and consideration, a man then started shouting sh*tty comments at her.

You said it’s dramatic to suggest that shouting at a mother and baby is wrong, yet here you are selecting people on this thread to argue with.
You really are wasting your breath. I am not going to agree that shouting abuse at a mother and newborn is decent or justifiable human behaviour. That babies should be left until they are distressed before showing them care or priority. Or that using expletives and name calling on a thread, or saying you’re happy someone with a baby was treated badly isn’t the behaviour of selfish people. But sure continue to argue… 🙄

JanetSally · 27/10/2022 08:20

KimberleyClark · 27/10/2022 08:13

Cheeky fucker.

At my local shopping mall there is a sign by the lifts asking that priority be given to the disabled and families with young children and push chairs. The disabled I get but why shouldn’t families queue like everyone else?

In that situation I think it's because prams or toddlers are difficult to manage on stairs or escalators.

StripeyMow · 27/10/2022 08:22

Badgirlriri · 26/10/2022 23:10

🤣

”… and then the whole queue applauded”

This is starting to feel like a slow news day at the Mail 😂

JanetSally · 27/10/2022 08:22

StripeyMow · 27/10/2022 08:19

Click on all of OPs post. Nowhere has she said she “pushed ahead”, argued with the staff or insisted on anything. She didn’t “brazenly stand her ground” or push through saying coming through coming through I have a baby. She’s said quite the opposite to all your claims, yet you keep making up scenarios that didn’t happened. Another mum and airline staff showed her care and consideration, a man then started shouting sh*tty comments at her.

You said it’s dramatic to suggest that shouting at a mother and baby is wrong, yet here you are selecting people on this thread to argue with.
You really are wasting your breath. I am not going to agree that shouting abuse at a mother and newborn is decent or justifiable human behaviour. That babies should be left until they are distressed before showing them care or priority. Or that using expletives and name calling on a thread, or saying you’re happy someone with a baby was treated badly isn’t the behaviour of selfish people. But sure continue to argue… 🙄

You sound very aggressive and are also accusing me of things I never said.

StripeyMow · 27/10/2022 08:28

TheWomanTheyCallJayne · 27/10/2022 00:29

What worries me is how people seem to think it’s ok to shout abuse at someone because they don’t agree with what they’ve done.
Those people didn’t know why the op had gone to the front. They didn’t know if they had been told to then or earlier. They didn’t know if any of the ops family had a hidden disability. They just assumed and then were abusive.
Who acts like that? Who thinks people acting like that is ok?

Exactly the point I’ve been making. Shouting abuse, tutting, rolling your eyes and generally being selfish toward people with disabilities or young children is not okay. Shouting abuse, swearing at people or name calling is not okay, you don’t know what their story is. Where is the compassion. If the man was that unhappy, he should have taken it up with the airline staff who allowed or invited it to happen.

StripeyMow · 27/10/2022 08:32

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

JanetSally · 27/10/2022 08:34

Stop being disingenuous.

StripeyMow · 27/10/2022 08:41

Eole · 26/10/2022 18:19

Hello everyone, thank you for all the name calling.

We had been queuing in the priority lane like everyone else, having paid for priority, and happy to wait in the queue. We were told by the other passenger we could use the parallel, empty, lane to check in (I’m saying this to say there was no barging, elbowing or anything else that has been imaginatively described here). Once at the front of that lane, the lady at the check in desk saw us and ushered us to jump the queue.

AFTER staff had ushered us forward, the man started shouting. He was upset THAT the staff had ushered us forward. We were mortified at the shouting we went to go back to our original place in the queue. At this point, another member of staff left the check in counter to come and escort us to a separate desk to help us check in. Incidentally this enraged the guy, as did the priority boarding, where he tutted (but didn’t shout).

Yes we are first time parents and yes this was our first time flying with the baby.

You didn’t deserve to be shouted at. The airline were at fault for confusing passengers and not making their policies clear. Whilst people should show compassion and perhaps consider they do not know the full story or what needs others have, if the airline staff are showing preference in an already stressful situation (who enjoys airports!) unfortunately people will react badly. Hope baby was okay on their first flight!

GreenShadow · 27/10/2022 08:44

Unless seats weren't allocated and it was a free for all, i fail to understand why people want to get on a plane first.

Surely the less time spent sitting in the uncomfortable, cramped seats, the better. Especially with possibly fractious children!

We sit around at airports, watching others rush to queue at the departure gate, then just join the end of the queue once most others have boarded. Much more relaxed.

Magnoliamarigold · 27/10/2022 08:45

@JanetSally

OP didn't 'push ahead' or 'insist on being checked in first' - read her posts

KimberleyClark · 27/10/2022 08:48

JanetSally · 27/10/2022 08:20

In that situation I think it's because prams or toddlers are difficult to manage on stairs or escalators.

Yes but that doesn’t mean they can’t queue does it?

JanetSally · 27/10/2022 08:51

Magnoliamarigold · 27/10/2022 08:45

@JanetSally

OP didn't 'push ahead' or 'insist on being checked in first' - read her posts

I have been. The description of what happened has changed somewhat.

Magnoliamarigold · 27/10/2022 08:54

@JanetSally

How?

DenaJT · 27/10/2022 08:57

You make the choice to have children. Please do not demand preferential treatment because you travel with them.

LoisLane66 · 27/10/2022 08:59

Actually, I'd rather they were seated first so I could avoid sitting near them and ask to be moved if necessary. If they boarded later then I might be stuck with kids front back and sides. No ta. Got that t-shirt years ago.

JanetSally · 27/10/2022 09:02

Magnoliamarigold · 27/10/2022 08:54

@JanetSally

How?

Read the two versions for yourself.

JanetSally · 27/10/2022 09:03

KimberleyClark · 27/10/2022 08:48

Yes but that doesn’t mean they can’t queue does it?

No, but if you're perfectly capable of going up and down the escalator it's better nit to create unnecessary waits and queues at the lifts.

KimberleyClark · 27/10/2022 09:09

JanetSally · 27/10/2022 09:03

No, but if you're perfectly capable of going up and down the escalator it's better nit to create unnecessary waits and queues at the lifts.

These are lifts to the car park. Escalators only go up to the next shopping level.

JanetSally · 27/10/2022 10:24

KimberleyClark · 27/10/2022 09:09

These are lifts to the car park. Escalators only go up to the next shopping level.

Well in that case, and if there are no stairs down to the car park people (apart from disabled or very elderly) should wait their turn.