Apologies if this is in the wrong place but i dont know where else to put it....
I bought a hoover fridge from Very a few weeks ago.
After a couple of days I opened a freezer drawer to fill.it and the drawer front snapped off.
I rang Very, who said I'd have to contact Hoover directly. I did so and was told that because it was a user accident I wasn't covered for a replacement..if the front had popped out it was, but beacaue it had snapped it wasn't!?
He advised was better.odd to sign up to the monthly fee that covers all.damage including accidental.
Last week, I opened the fridge door and out came crashing jars, and bottles. The top plastic door shelf had snapped and also broken the shelf below it.
Thank fully my daughter was not underneath at the time (she usually is as she thinks it's snack time).
I messaged Hoover again to chase the missing freezer drawer front, and report the 2 broken shelves.
I have since been informed that they are out of stock and I have to wait at least 60 days for replacements.....
Would I be unreasonable to demand a complete replacement fridge, as it's clearly flimsy.
It wasn't even bloody cheap!