So my daughter has been cut off because BG messed up with her new account! She has been jumping through hoops to get reconnected for over a week.
She has a toddler and studying .
She has tried the online chat help which has been a waste of time ,cannot speak to a human being !
Is this a sign of the general lethargy and incompetence of the country we live in ?
I despair 😩
Surely this is not acceptable and people should not be expected to think it is OK .