Twice so far this year NHS111 have told me that my dd needs paramedics to attend for severe chest and abdominal pain and that they are on their way.
Both times the ambulance service called me later and said they would not be attending that night as too busy.
I am posting this because I want people to know that there is no functional ambulance service any more.
If you need an ambulance try to take your loved one to hospital yourself instead. This could save their life.
Obviously when you get to hospital good luck with that but at least you are not waiting for an ambulance that will never come.
AIBU?
There is no ambulance service anymore
Snog · 24/09/2022 08:00
PugInTheHouse · 24/09/2022 15:36
My son dislocated his knee at school and he waited almost 2.5hrs for an ambulance, he was in a huge amount of pain (is also autistic with sensory issues) but obviously not life or death even though we were told he was high priority. After over 2 hrs my friend who lived near the school came over to see him, she works in the surgical team at the hospital so called 999 again with the reference number the school were given, she used the proper medical words and they told her they'd be 5 mins, which they were. We live close to the hospital so it's not a remote area.
A friends brother had a heart attack and he waited 4 hrs for an ambulance. To me that's terrifying as you always assume for something like that one would be there very quickly. He is lucky to be alive, he had major surgery and survived. This is 2 different areas also.
Wouldloveanother · 24/09/2022 13:02
It doesn’t sound like she’s ’fiercely independent’ it sounds like she’s too infirm and needs more support than she can get at home.
I have to be honest and say I do object to the enormous amount of NHS resources that are used by elderly people living in unsuitable situations.
They then tend to end up ‘bed blocking’ (I don’t like that term but there isn’t another) because the situation has reached a critical point where they can’t be sent home.
It’s much better to move into suitable accommodation before it reaches this point so they are settled and in supportive, familiar surroundings when things really hit the skids.
Lancrelady80 · 24/09/2022 12:58
Mum is fiercely independent and as she is mentally with it and can manage at home generally without help, it is felt that she is better in her own home given that I'm only at the other end of the village, she has a neighbour who keeps a close eye on her and carers who come in twice a week. She'd give up if placed in any kind of home, and none of us could cope living together! The Careline was installed for exactly this kind of thing, and usually either myself or the neighbour would be able to get there within approx 10 mins. It has worked well in the past.
Unfortunately yesterday coincided with me on a training course so phone had to be off and not contactable at my usual place of work, and neighbour having an endoscopy so also not contactable. We have now added several more people to her emergency contacts list!
HamiltonFan1 · 24/09/2022 15:06
The alternative would surely be people taking responsibility for their own lives and making plans to not end up in a situation where you can't even spend £20 to get your child to hospital
LakieLady · 24/09/2022 14:57
It’s not really the ambulance services job to ferry people who can’t afford a taxi to hospital. That’s a wider societal issue.
I agree, in principle, but what's the alternative for someone who is absolutely on their uppers, if they have a child with a cut that needs suturing, or if they've broken a bone?
I live in a county where some people are 20 miles or more from their nearest A&E. I dread to think how much that would cost in a taxi if it's £16 to travel 8 miles to my nearest one. And we have pisspoor public transport, too.
MedPara · 24/09/2022 16:12
@HamiltonFan1
My niece is a paramedic and my parents get priority treatment if they call a certain number instead of 999/111 for an ambulance, which I greatly disagree with. She also has told her in laws what to say if calling an ambulance, and it's not medical terminology it's asking for a certain person and pretty much calling in the favour.
If that’s true then that needs reporting.
pickledeggnog · 24/09/2022 12:28
It doesn't really matter though if it's hard
Or even if not possible
They're not a priority for an ambulance, it's as simple as that. If they don't have people around them to take them to hospital that sucks but thems the breaks
Devilishpyjamas · 24/09/2022 12:23
I think those of you saying ‘take them yourself if they’re not about to die’ have never tried to
move and unconscious adult to ferry them in a Renault Clio 🙄
HamiltonFan1 · 24/09/2022 16:17
Apparently they all do it, her mentor even told her to!
Granted my Dad has had a few strokes lately and the last one he did wait for 4 hours for an ambulance, but he has been given a number to dial that will mean he will get seen a lot sooner, or if my niece is in the local area she would be rerouted to him as a priority.
I can't imagine it's rare since she has only just started her job a few months ago, so hardly keeping it secret for long term members of staff
MedPara · 24/09/2022 16:12
@HamiltonFan1
My niece is a paramedic and my parents get priority treatment if they call a certain number instead of 999/111 for an ambulance, which I greatly disagree with. She also has told her in laws what to say if calling an ambulance, and it's not medical terminology it's asking for a certain person and pretty much calling in the favour.
If that’s true then that needs reporting.
pickledeggnog · 24/09/2022 12:22
@Devilishpyjamas
Most with a broken bone or suffering a mild or mini stroke can be taken to hospital by someone else.
They don't need an ambulance
Ambulances are based on need
So of course someone having a heart attack will be prioritised over a 90 year old who has fallen down the stairs
BertieBotts · 24/09/2022 16:30
We live in Germany and you get a £10 bill for an ambulance. We've had it twice - once when DH broke his foot and I couldn't move him (he wasn't next to a road or we would have got a taxi) and once when DS2 needed to be transferred between hospitals as a newborn.
If it leaves you in financial difficulty you don't have to pay. The ambulance is free at the point of service but you get the bill a couple of months later.
Lancrelady80 · 24/09/2022 14:55
£50 is really not a nominal sum for many people! So many people suggest what in their eyes are "nominal charges" intended to put off those who abuse services. But the problem with that is many people genuinely in need will not call for help/ask for necessary appointments.
I know if we try to ring the GP we are subjected to 5mins recorded message desperately trying to get us to go elsewhere. I don't know the 999 call handlers' script, but perhaps there should be a built in sentence asking if it's possible/recommending getting to A&E under your own steam.
Devilishpyjamas · 24/09/2022 14:44
Six years ago my disabled son whacked his head very hard on the floor. It was bleeding and he had a small seizure after it. We rang 111 who said they would send a paramedic for treatment. The paramedic turned up, assessed, treated and said that if it happened again to ring 111 and ask for a paramedic to be sent out to treat as it was more a more accessible way for my son to receive treatment than A&E.
i am assuming that service no longer exists. It’s relevant because people with learning disabilities have a much higher avoidable deaths rate than those without learning disabilities and die decades earlier than they should. A&E/minor injuries is not easily accessible to him.
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