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AIBU?

Cleaner bringing baby

275 replies

Hoppinggreen · 28/07/2022 19:33

Genuinely not sure if IABU so honest opinions welcome. Sorry so long
My cleaner retired so I looked for another and found a small local company. The lady cleans herself and has a couple of people who work for her. She came to see me and we agreed they would do 3 hours per week but doubled up so would be there for 1.5 hours. All good, more than I was previously paying but that wasn’t a problem as they seemed very professional.
We are currently on holiday and the lady suggested they do a really deep clean while we were away. Again all good and I was prepared for it to take quite a while as my old cleaner really only surface cleaned and I just did the toilets etc regularly.
I told lady we had a Ring doorbell so I would know when they went in and out as I dint think it’s fair not to be honest about that. 2 cleaners came yesterday and were there for quite a while but needed to finish off today. Again, no issue with that.
I checked the Ring today and one cleaner arrived and unlocked the door, then instead of going in she stands with her back to the Ring Camera in what looks like a deliberate attempt to block it. There is no other reason to stand in that spot. Once she is “in position” she shouts to the other cleaner (couldn’t hear what) and then that cleaner walks up the drive and past her. The angle of the camera means that it is still possible to see the 2nd cleaner enter the door - with a toddler on her hip but it wouldn’t be obvious it was visible unless you knew exactly where the camera was pointing
They both go in and then both come out very briefly to take a stroller in. They stay for 2 hours and leave carrying toddler again. I messaged boss lady who said she would look into it and then messaged to say someone’s childcare had let them down.
So mnetters am I BU to be pissed off?

There was (looks to me) a deliberate attempt to block the camera
My house isn’t toddler friendly and could have been dangerous if the child wasn’t properly supervised at all times
I dont see how you can effectively clean while supervising a toddler.
I am minded to pay for yesterday in full but only for 1 cleaner today - so 2 hours instead of the 4 I was billed for, would that be reasonable?
Also, I am not sure that I want them to clean for me regularly now
What do other people think?

OP posts:
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Am I being unreasonable?

742 votes. Final results.

POLL
You are being unreasonable
43%
You are NOT being unreasonable
57%
gamerchick · 28/07/2022 20:17

doodleygirl · 28/07/2022 19:52

I think if you are on holiday you should be enjoying yourself rather than checking your ring doorbell. Who does this?

If your house is clean it is really a non issue, someone had childcare issues, instead of cancelling they used their initiative and common sense. Perhaps you should unclench.

Most people with a ring IME...

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Aprilx · 28/07/2022 20:32

If I am reading correctly, you got four hours rather than three and you are still thinking of not paying because you have nothing better to do on your holiday than spy on them. All that matters is did they clean properly and you have nothing to suggest that they didn’t.

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Whataworldwelovei · 28/07/2022 20:55

If you really feel that the cleaner deserves not to be paid as she had childcare issues and instead of cancelling she tried to make it work to keep her employers and customer happy crack on. I am sure she cleans other peoples houses for fun.

what a peach you are.

enjoy your holiday!

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Tiani4 · 28/07/2022 20:56

No I would not be happy
You have permission for cleaners to go into your house to clean not to take their child /baby in with them.

I would not pay for the second person as how can they clean whilst looking after baby? Don't pay invoice until you get home. Then take it up with cleaning company manager

They deliberately tried to hide this and it was not ok

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Boxowine · 28/07/2022 21:02

Did you really call the baby "it"?

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Hoppinggreen · 28/07/2022 21:02

Whataworldwelovei · 28/07/2022 20:55

If you really feel that the cleaner deserves not to be paid as she had childcare issues and instead of cancelling she tried to make it work to keep her employers and customer happy crack on. I am sure she cleans other peoples houses for fun.

what a peach you are.

enjoy your holiday!

Oh I am, thank you

OP posts:
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Hoppinggreen · 28/07/2022 21:03

Boxowine · 28/07/2022 21:02

Did you really call the baby "it"?

Yes, no idea if it’s a she or a he

OP posts:
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Hoppinggreen · 28/07/2022 21:05

Aprilx · 28/07/2022 20:32

If I am reading correctly, you got four hours rather than three and you are still thinking of not paying because you have nothing better to do on your holiday than spy on them. All that matters is did they clean properly and you have nothing to suggest that they didn’t.

No, I got a cleaner for 2 hours and someone trying to clean and mind a baby at the same time for 2 hours

I am actually going to pay for everything billed but I was curious if I was BU or not to be a bit miffed they took a baby into my house without asking when it was either unsafe and/or distracting.

OP posts:
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EarringsandLipstick · 28/07/2022 21:06

doodleygirl · 28/07/2022 19:52

I think if you are on holiday you should be enjoying yourself rather than checking your ring doorbell. Who does this?

If your house is clean it is really a non issue, someone had childcare issues, instead of cancelling they used their initiative and common sense. Perhaps you should unclench.

An utterly ridiculous post.

As for 'unclench'...🙄🙄🙄

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Forestgate · 28/07/2022 21:08

I'd cut them some slack as a one off

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CheesusWept · 28/07/2022 21:08

It doesn’t sound like they were actually trying to hide the child though? You say they came out for the stroller, and then you saw them leave.

They perhaps should have asked first, but it doesn’t sound like they were actually hiding from the ring doorbell and trying to be sneaky.

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isadoradancing123 · 28/07/2022 21:09

They are titally out of order, her childcare issues are her problem. If her child was injured on your premises this type of person would have no hesitation in suing you

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Whataworldwelovei · 28/07/2022 21:09

This reply has been deleted

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ManateeFair · 28/07/2022 21:11

It wouldn’t even cross my mind to be bothered by this. They cleaned your house. The toddler was fine. It’s a non-issue.

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EarringsandLipstick · 28/07/2022 21:12

Whataworldwelovei · 28/07/2022 20:55

If you really feel that the cleaner deserves not to be paid as she had childcare issues and instead of cancelling she tried to make it work to keep her employers and customer happy crack on. I am sure she cleans other peoples houses for fun.

what a peach you are.

enjoy your holiday!

Are you insane?

In what other job is it ok to turn up with your child without discussion with your employer? None.

If the cleaners had an issue, they contact OP & explain this. She might have possibly have agreed (tho for all sorts of reasons, including safety of said baby, I wouldn't).

I have no idea why posters are insulting OP.

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ManateeFair · 28/07/2022 21:12

isadoradancing123 · 28/07/2022 21:09

They are titally out of order, her childcare issues are her problem. If her child was injured on your premises this type of person would have no hesitation in suing you

You seem nice 🙄

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EarringsandLipstick · 28/07/2022 21:12

And while you are at it, use the money you are not paying the cleaners on a few drinks for yourself yourself. It might give you something interesting to do as opposed to playing peeping Tom on your camera. You just be having a really shit time.

@Whataworldwelovei

You are completely out of order here.

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Hoppinggreen · 28/07/2022 21:13

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

Oh no, I have a cleaner and a holiday. I must be a terrible person
I am actually having a lovely time, which I can do without drinking.
And perhaps you want to improve your reading skills so you can see the part where I say I am paying in full

OP posts:
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EarringsandLipstick · 28/07/2022 21:16

I am actually going to pay for everything billed but I was curious if I was BU or not to be a bit miffed they took a baby into my house without asking when it was either unsafe and/or distracting

You are NBU, at all.

I don't agree you should pay for the billed hours. You asked & agreed to pay for, 2 people to clean your house. Not, as you say, one cleaner & one cleaning / minding a child.

An established cleaner asking if their child could come as a one-off - possibly. Someone you don't know doing it without discussion - no way.

I wouldn't pay in full; and I wouldn't use them or the company again. (I've never actually had a cleaner btw, but am applying the same standards as I'd expect from any other employment)

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Whataworldwelovei · 28/07/2022 21:16

EarringsandLipstick · 28/07/2022 21:12

Are you insane?

In what other job is it ok to turn up with your child without discussion with your employer? None.

If the cleaners had an issue, they contact OP & explain this. She might have possibly have agreed (tho for all sorts of reasons, including safety of said baby, I wouldn't).

I have no idea why posters are insulting OP.

not insane but thank you for asking about my mental health status although I can’t see how it is relevant.

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EarringsandLipstick · 28/07/2022 21:18

not insane but thank you for asking about my mental health status although I can’t see how it is relevant.

ok, so you are fully in possession of your senses, that means your comments are instead purely nasty & insulting.

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clingyclingy · 28/07/2022 21:19

I get where you are coming from OP. I once came home from work unexpectedly early to find my cleaner's grandson playing on our games console while she cleaned. Apparently it was fine as she did it all the time and I'd never noticed

I think it's not ok that they didn't check with you first but I think what you may also be getting at (sorry if I misread) is that they came to finish up but was it really 4 hours of work (2 cleaners x2 hours) or did it just take that long as there was a toddler distracting them? So would it have been done in less time. If you are billed hourly then that would be my question

Childcare issues are a bugger but a simple message to you checking it was ok would have been polite at the least

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Whataworldwelovei · 28/07/2022 21:21

Hoppinggreen · 28/07/2022 21:13

Oh no, I have a cleaner and a holiday. I must be a terrible person
I am actually having a lovely time, which I can do without drinking.
And perhaps you want to improve your reading skills so you can see the part where I say I am paying in full

I refer you back to your original post I am minded to pay for yesterday in full but only for 1 cleaner today - so 2 hours instead of the 4 I was billed for

Perhaps you need to improve on your reading and memory skills.

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TheHateIsNotGood · 28/07/2022 21:21

Goodness me - by your premise:

if 2 people can't clean very well if they're minding 1 toddler between them

it would then follow:

that all SAHMS must live in shitpits - seeing as if you can't clean properly with 2 adults and 1 child what possible hope could there be for 1 Adult 'minding' multiple children?

Give yer head a wobble OP, or drink a well-shaken holiday cocktail - whichever alters your thinking best - goodness me, you need it.

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isadoradancing123 · 28/07/2022 21:21

ManateeFair yes i am nice as it happens, nothing to do with the post

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