Dd in Year 4 has experienced bullying with two of her friends. It's been more of a mental bullying with them saying things about us (her parents) that we are going to die, her pet dying, criticising her body and looks, ostracising her, whispering etc.
The class teacher tried to resolve it but the problem persisted and then we spoke to the Head. At this point (7 months on) dd was suffering with anxiety and ocd. The Head told us didn't think the girls doing this behaviour really knew what they were doing and probably just needed an informal chat in his office. He also said that he would check in with dd every week to see how she was getting on.
This was over five weeks ago and the head didn't speak to the girls, he got the class teacher to have a 'little' word with them (according to the class teacher). He checked on them at lunchtime the day I had spoken to him and one of the girls went up to dd and hugged her. After that the head hasn't spoken to me or dd about the problem but it has persisted.
A new girl joined the school a few weeks ago and dd made friends with her and played with her at lunchtime. It made a massive difference to her mental health and we saw the bubbly girl we love returning. Yesterday the two girls who were bullying her have been playing with dd's new friend and started turning her against dd. They've been making nasty comments in class (the three of them) and dd cried herself to sleep again last night.
AIBU to think I have been to the Head once and really nothing got done? Where should I go with this now? The school website does not have a bullying policy, it seems to be a small part of the behaviour policy.