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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Or was she? Charity shop purchase.

278 replies

JiggleJiggleFold · 09/06/2022 09:50

I went in a charity shop yesterday and saw a set of figurines, 6 of them for £20.

I asked if I could buy 2 of them separately and the lady said no, they're a set. Fair enough. I had a few other bits to get from other shops, so left without them.

Whilst shopping I googled the figures hoping to get them from ebay or somewhere, as I only liked 2 of them. Turns out they end up at around 10/12 quid individually with postage anyways so 20 for 6 was very good.

I went back in and asked for the set. I paid the £20 and said to the lady "I only really want these 2, you can keep the other 4"

She told me they come as a set and you cannot but them individually.
I said I'm not asking to buy them individually, I'm paying the full price but only taking 2.

She told me I wasn't allowed to do that.

I said I'm keeping 2 and donating back the other 4 and that she could sell them as a set of 4.

She was adamant I want allowed to do that and made me take all 6 of them :s

I walked into the charity shop 2 doors down and donated the 4 I didn't want.

AIBU to think the whole things was just ridiculous?

She was really huffy and abrupt with me about it, like I was trying to rip them off or break the sacred rules or something!

OP posts:
DaisyQuakeJohnson · 09/06/2022 11:03

People can get caught up in rules. I remember trying to buy hot water in an airport once. They said I had to buy tea but they'd put the teabag on the side of the saucer, alongside the pot of hot water. I said they didn't need to give me the teabag because I wasn't going to use it. But they insisted I had to take a tea bag Hmm I guess it's to do with a very limited understanding of keeping inventories.

Johnnysgirl · 09/06/2022 11:05

PineapplePrincess1 · 09/06/2022 10:59

And? Your point is?

If someone can't serve someone in a shop and keep a basic level of politeness then they should not be on the tills. If charity shops want top dollar for items these days then they need to treat customers a little more respectfully than many currently do!

If charity shops want top dollar for items these days then they need to treat customers a little more respectfully than many currently do!
They weren't looking for top dollar. Op got a real bargain, apparently.
And the whole point of volunteers is that they're not actually drawing a salary.
There's a limited pool of people with the time/resources to be able to work for nothing 🤷🏻‍♀️

CareBear50 · 09/06/2022 11:05

That actually made me laugh.....so ridiculous lol

Artwodeetoo · 09/06/2022 11:06

PineapplePrincess1 · 09/06/2022 10:59

And? Your point is?

If someone can't serve someone in a shop and keep a basic level of politeness then they should not be on the tills. If charity shops want top dollar for items these days then they need to treat customers a little more respectfully than many currently do!

Well many can't get enough volunteers, perhaps people with little patience should avoid charity shops. Many volunteers here are supported in their volunteering by their mental health support worker as part of a scheme to aid their recovery, or are elderly and want some company. The charity shops also benefit from having a variety of volunteers to ensure the shop can open.

And yes OP what you were asking wasn't overly different as it will still deviating from just buying the bloody set and getting on with it.

Tinkity · 09/06/2022 11:08

Uh-oh, do you not watch horror movies? The simple answer is the figures are haunted.

Lady in the shop gives you an ominous warning that the figures MUST stay together as a set however you disregard her warning and break up the set which releases the evil trapped in the figures. Things then start to go bump in the night (knocked over vases, objects not where you left them, strange noises) which you ignore at first but then before you know it, you’re being full scale terrorised by the figures.

Desperate, you go back to the shop where the lady chastises you for not heeding her warnings and gives you the full backstory, basically (delete as appropriate) these six figures are cursed / contain trapped demons / are haunted by the spirits of insane serial killers who possessed them when their maximum security prison burnt down and the only way to stop them is to reunite the set. You then spend the rest of the movie trying to track down the other four figures (who have naturally been sold to four different people who unbeknownst to you, are also being terrorised). At first no one will believe you, but eventually you will form a Scooby gang of helpers (each will have a specialist skill) who will help you on your search all while trying to stay alive from the terrorising figures who are in pursuit!

I wish you well OP!

Pyewhacket · 09/06/2022 11:09

I would have just taken them and put the other 4 on eBay.

Artwodeetoo · 09/06/2022 11:09

DaisyQuakeJohnson · 09/06/2022 11:03

People can get caught up in rules. I remember trying to buy hot water in an airport once. They said I had to buy tea but they'd put the teabag on the side of the saucer, alongside the pot of hot water. I said they didn't need to give me the teabag because I wasn't going to use it. But they insisted I had to take a tea bag Hmm I guess it's to do with a very limited understanding of keeping inventories.

No it's not, it's probably to do with insurance. I used to work in a cafe and giving someone a cup of boiling water wasn't covered, whereas water along with a teabag ie sold as a hot drink even if the customer wasn't going to use it was covered. Amongst all of the nonsense rules are plenty of practical ones that staff get equally irritated by but have to be done.

JiggleJiggleFold · 09/06/2022 11:10

Tinkity · 09/06/2022 11:08

Uh-oh, do you not watch horror movies? The simple answer is the figures are haunted.

Lady in the shop gives you an ominous warning that the figures MUST stay together as a set however you disregard her warning and break up the set which releases the evil trapped in the figures. Things then start to go bump in the night (knocked over vases, objects not where you left them, strange noises) which you ignore at first but then before you know it, you’re being full scale terrorised by the figures.

Desperate, you go back to the shop where the lady chastises you for not heeding her warnings and gives you the full backstory, basically (delete as appropriate) these six figures are cursed / contain trapped demons / are haunted by the spirits of insane serial killers who possessed them when their maximum security prison burnt down and the only way to stop them is to reunite the set. You then spend the rest of the movie trying to track down the other four figures (who have naturally been sold to four different people who unbeknownst to you, are also being terrorised). At first no one will believe you, but eventually you will form a Scooby gang of helpers (each will have a specialist skill) who will help you on your search all while trying to stay alive from the terrorising figures who are in pursuit!

I wish you well OP!

This is the best thing I've read in ages 😂😂😂

Thanks for the laugh

OP posts:
Blossomtoes · 09/06/2022 11:13

Artwodeetoo · 09/06/2022 11:09

No it's not, it's probably to do with insurance. I used to work in a cafe and giving someone a cup of boiling water wasn't covered, whereas water along with a teabag ie sold as a hot drink even if the customer wasn't going to use it was covered. Amongst all of the nonsense rules are plenty of practical ones that staff get equally irritated by but have to be done.

That’s got bugger all to do with insurance and everything to do with profiteering.

Johnnysgirl · 09/06/2022 11:14

Blossomtoes · 09/06/2022 11:13

That’s got bugger all to do with insurance and everything to do with profiteering.

Where's the profit in giving something extra?

Marvellousmadness · 09/06/2022 11:15

Yabu
You could have just bought the 6 . Now you are just annoying customer
Imagine going to the supermarket and say you'll buy a carton of 12 eggs but will only take 4 eggs. And they can just sell the other ones...🙄

Blossomtoes · 09/06/2022 11:16

Where's the profit in giving something extra?

You can’t charge for hot water.

Antarcticant · 09/06/2022 11:16

Maybe they were keen to get rid of them because they needed the space.

Honeyroar · 09/06/2022 11:17

They can be a bit daft. I was in one a couple of weeks ago and a lady asked to buy a dress from the window. The assistant said no it’s for our jubilee display. The shopper said she wanted it for a jubilee party. The shop worker said all their red white and blue stuff was for display only, but would be available to buy after the jubilee. It just seemed silly. A lost sale!

JiggleJiggleFold · 09/06/2022 11:19

Honeyroar · 09/06/2022 11:17

They can be a bit daft. I was in one a couple of weeks ago and a lady asked to buy a dress from the window. The assistant said no it’s for our jubilee display. The shopper said she wanted it for a jubilee party. The shop worker said all their red white and blue stuff was for display only, but would be available to buy after the jubilee. It just seemed silly. A lost sale!

Yes that does seem daft 😂

OP posts:
12Thorns · 09/06/2022 11:20

YABU to think this is worth a thread. She’s got a certain mindset for whatever reason. You worked around it. Finish

JiggleJiggleFold · 09/06/2022 11:22

12Thorns · 09/06/2022 11:20

YABU to think this is worth a thread. She’s got a certain mindset for whatever reason. You worked around it. Finish

You don't think it's worth me writing a thread yet you take the time to write a reply 😂🤦🏻‍♀️

OP posts:
jubileetrain · 09/06/2022 11:24

12Thorns · 09/06/2022 11:20

YABU to think this is worth a thread. She’s got a certain mindset for whatever reason. You worked around it. Finish

What do you get out of telling someone their thread is not 'worthy'? What part of putting someone down, for asking a question, makes you feel like a good person?

pedropony76 · 09/06/2022 11:24

adlitem · 09/06/2022 10:03

I think you should just have done what you ended up doing anyway and not have caused such a fuss. People who work in charity shops are often volunteers and might not have felt they could "break" the rules and split them up. She may have been oddly rigid on the rules, but to me is more strange to keep arguing with her about it when you could just have done what you did in the end on the first day.

That’s exactly what I think

12Thorns · 09/06/2022 11:25

JiggleJiggleFold · 09/06/2022 11:22

You don't think it's worth me writing a thread yet you take the time to write a reply 😂🤦🏻‍♀️

Because the creation of this thread is far more U, and far more worth calling out as U, than the issue with the purchase in the first place

Hagiography · 09/06/2022 11:28

Uh-oh, do you not watch horror movies? The simple answer is the figures are haunted.

Tinkity has it.

CaptSkippy · 09/06/2022 11:28

stuntbubbles · 09/06/2022 10:10

YABU. Would you find a set of something in John Lewis and take the couple of bits you wanted out of the box and try to buy those? Or buy the whole thing at the till then try to leave behind the parts you didn’t want? People treat charity shops and their workers like crap.

I feel the same way. It's fine for OP not to want to the whole and to ask to buy it separatedly, but when told no repeatedly, why push it any further?

She was under no obligation to comply with your request. My guess is she didn't want to deal with the set any longer and didn't want OP to leave stuff behind.

I think was unreasonable to insist the employee made OP's preferences her problem.

Johnnysgirl · 09/06/2022 11:29

JiggleJiggleFold · 09/06/2022 11:22

You don't think it's worth me writing a thread yet you take the time to write a reply 😂🤦🏻‍♀️

The creation of the thread suggests it's occupying more headspace than it deserves, tbh. It was a trivial incident, best forgotten.

ringemoooo · 09/06/2022 11:33

I don't know why you kept pushing the issue. She obviously wasn't going to give way and it was to your benefit to take the whole set rather than 2. You could have sold the ones you didn't want on ebay or donate them - which is what you did in the end, but without all the extra discussion.
They might have been sitting around in the shop for ages and she wanted rid of them so didn't want the faff of then having to reprice them and continue to have to display them.

Gwenhwyfar · 09/06/2022 11:34

I bought something from a charity shop, but the till wasn't working so they couldn't give me a receipt. I asked for a handwritten receipt or to be able to take the name of the sales person ( a paid manager, not a volunteer). It was a nope. Such silly jobsworths.