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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

to be devastated re: hold baggage gone missing

146 replies

molka · 04/06/2022 13:19

It's my sister's wedding at the end of the month. She and our parents went back to Thailand to visit family and do a lot of wedding shopping. They've just flown back to the UK but their baggage has mostly not come with them. I am beyond devastated and don't know how to help. The baggage mostly consisted of traditional attire for the wedding (for the bride, groom, close family and friends who'd requested traditional outfits - all custom tailored) as well as other Thai decorations and items for the wedding. Things we can't buy here. Things that took a lot of time and effort to source and then tailored for each person.

OP posts:
Hawkins001 · 05/06/2022 12:00

All the best op.

Caspianberg · 05/06/2022 12:10

Yes if it’s all not arrived, it’s likely it’s all sitting somewhere in the wrong location and should be redirected back eventually.

Its very annoying and stressful when this happens.

If they have taken a flight, and connection to another, I would allow 3 days on average as it could be in any three locations.

I hope you get it back soon

molka · 05/06/2022 13:33

Thanks for the kind messages.
What is the purpose of having a number to track when it doesn't track to anywhere? (Whether it has arrived in a UK airport, is in the lay over airport or the original airport, I assumed this is the purpose of tracking and being able to find out where it is?) We have heard nothing from the airline. Why would it not just get put on the next flight to the UK (or any of the many flights since)?

OP posts:
MountainClimber22 · 05/06/2022 13:41

Hope it turns up soon. I would be devastated too. Don't apologise to others for how you feel. Just because some people may have been in more devasting situations that doesn't mean you can't be upset. I was devasted when my partner abandoned me and my baby for a decade but id also be devasted if my suitcase full of wedding ceremonial items went missing. You are allowed to have feelings.

MountainClimber22 · 05/06/2022 13:42

Devastating* sorry I can't spell atall.

JellyBellies · 05/06/2022 13:45

I wouldn't worry that they can't find it yet. They will. The bags will get sent to the UK but it could take a few days. If you don't have them by next week, then I would worry.

ElenaSt · 05/06/2022 13:55

If you feel devastated you are quite writhing your rights to feel that way. What may not be important to some others is hugely important to you and your family and under the same circumstances I would feel devastated at the thought of those wedding items being lost forever.

I hope they do turn up and I hope your family enjoy the wedding.

ElenaSt · 05/06/2022 13:55

Within not writhing ^

DangerouslyBored · 05/06/2022 14:00

This is why Mumsnet is so frustrating sometimes, you post with a problem but then a load of petty people pick up on a certain word that you’ve used, which is absolutely nothing to do with the issue that you posted about. I totally understand you being extremely disappointed and upset that these clothes have gone missing, it’s not just a couple of bikinis and replaceable items as you have clearly stated. I’d be pretty devastated too.

Doginthewindow · 05/06/2022 14:05

Did you put those small barcode stickers that are on the luggage tags, on the bags?

Doginthewindow · 05/06/2022 14:07

I mean the backup stickers, in case the main tag is removed from the bag during transit.

RosehipSyrupForDinner · 05/06/2022 14:14

Everything crossed they turn up OP. We have had luggage go missing and it's always turned up within a few days so don't lose hope. The worst time was when we arrived in Finland in winter. It was -17 and all I had was what I was wearing when getting on the plane Grin It arrived the next evening.

Please ignore the people who are picking on you for using the word devastated. There's always a few.

And @itsgettingweird sorry for you very recent loss Flowers

BusterGonad · 05/06/2022 14:20

Op my luggage has been lost a few times, once on arrival to Thailand! I've never not been reunited with my luggage. I'm sure you will get it back. Try not to worry too much. And ignore the other posters telling you off. I'm feeling pretty upset today myself about a flight being cancelled. Yes there's people worse off then me but I was really looking forward to my holiday. 😔

Lilgamesh2 · 05/06/2022 17:45

I've had lost luggage a couple of times and in both cases they were returned to me within a few days. I really think you'll be fine. It is stressful though.

molka · 05/06/2022 17:49

For everyone that's experienced similar - did it just arrive on your doorstep ? Did you have any correspondence?

OP posts:
GreenCard · 05/06/2022 17:58

Of course you feel that way about wedding outfits that are from home. There was a good list about toddlers losing their toy for the first time, they are devastated because they have their first experience of loss and it’s the biggest thing to happen to them so to them it feels huge, until they get more experience and perspective.
we can’t expect everyone to have posted in advance about apologies to others and not counting thoughts etc. Even people who have cancer want to complain about other stuff.

i complain about here about mindless stuff and get told I have it easy etc. I don’t post about the life changing g diagnoses I had last week etc.

really hope tomorrow and a eeekday brings you answers and the wedding is how it was supposed to be. Are there any networks or people on Facebook who would live locally and have similar attire/items from your culture you could borrow?

Glittertwins · 05/06/2022 18:01

Mine never even got on the first plane out of the UK thanks to to inept handlers. Took another 5 days to get to me abroad.

Puzzledandpissedoff · 05/06/2022 18:08

For everyone that's experienced similar - did it just arrive on your doorstep ? Did you have any correspondence?

I had a message to say they'd found it and what day it would be delivered to me, presumably because they didn't want to bring it to an empty house

babasaclover · 05/06/2022 18:09

So sorry this has happened. Hopefully it will turn up soon 🙏🏻

Not helpful for now, but for next time I always put an apple AirTag in my case so I can track

purplecorkheart · 05/06/2022 18:25

It can take a few days in my experience and that was before COVID. The last time it happened I got a phonecall from a courier looking for direction to my house and he arrived with my bag. Got a email an hour later from airline saying I would get it between 7 am and 7pm that day

noodlezoodle · 05/06/2022 18:54

The tracking will be useful at some point; if it isn't showing up yet that probably just means they haven't scanned the bags yet. It can take a while and I imagine with the current airport chaos that will add a bit of time.

If she spoke to the airline on arrival and filled out the lost luggage forms then they have her details and the baggage details, and she should get a call from the courier to arrange delivery - they will bring the bags to the house in a van.

If she has an iphone and has it set to send unknown callers to silent, get her to switch that off until she's reunited with her bags!

Noname1999 · 05/06/2022 19:00

Since they're all lost they probably are all together and recoverable.

For future reference, if you can't afford to lose it/it's irreplaceable take it on the plane as hand luggage.

Best of luck that it's returned!

Oblomov22 · 05/06/2022 19:09

Hope it's returned so . And yes I'd be really hacked off.

AntiHop · 05/06/2022 19:11

Our luggage was lost on the way to holiday a few years ago. I don't remember the exact details but there were a few days when we had no update from the airline. I think it turned up after 3 or 4 days.

Movinghouseatlast · 05/06/2022 19:13

The baggage will.probably be found. When BA lost my bag it was returned to me about 5 days later. They have a company who deliver lost baggage.

It is a right royal.pain and you are allowed to be upset. I find it utterly ridiculous that people think you can't be upset about things unless they are truly awful.

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