By 2025 all landlines will be switched off in the uk. ALL. Everyone is expected to have broadband internet in their properties. I live somewhere most of my county struggles to get a 2G signal, and dead zones for digital tv and radio are rife - it’s so bad if I put my radio on I get taxis and emergency services coming through the radio!. There have been campaigns to get it put back, which BT have ‘agreed’ to, yet their statement still says must be done by 2025.
Because the landline system is too old.
No ones trained in it and,
‘everyone’ has broadband internet.
I got a letter this week demanding I put my electric account online. My ipad is ten years old+ and won’t run their website and I can’t afford another. My phone, shock , horror, only does calls and texts. They don’t offer a phone number for customer service, or address and I must WhatsApp them. Then there’s the following
tens of thousands of customers JUST LIKE YOU manage to input a meter reading on out app!! See the simple how to guide enclosed!! If you need help simply scan the QR code on your smartphone
Well no, actually tens of thousands of customers like me DO NOT do this because they don’t have the means to.
Then there’s the part about how rarely people need bills to prove identity, in which case simply print them out on your printer!
Uh no. I don’t have a printer...
Registering to vote here is the same. Online only.
Housing benefit from next year will be managed online only.
Housing associations will only accept payment online (been that way for years now)
Council tax from next year will be online only.
Don’t have access? No problem! Go to the library.
Our only library is fully booked now by jobcentre, access is an issue and only open two days a week and staffed by volunteers with signs saying will we not help with computer issues and customers must provide evidence of being a resident to use them.
A time when we could manage without internet is now past.