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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Would you quit a job if you found out it was scamming people?

148 replies

Moralcompass9 · 19/01/2022 19:59

I'm really trying not to be too outing here so sorry if I end up drip feeding.

As in they massively overcharge customers and are not up front about prices, rely on vulnerable and naive people who will just pay the charges.
The ones who question will just get lied to.

It's how it's always been apparently, nobody who works there seems to care that much about what we do as long as they get paid.

Haven't been there long.

OP posts:
Ikeptgoing · 20/01/2022 08:17

They will be operating legally but sailing close to the wind, no doubt.

They won't be operating in compliance with consumer legislation if there are additional hidden charges that are added on without clear display and discussion of those charges prior to providing the service. OP was very clear on that in her first post.

I'm surprised at the number of people who would simply get another job and not whistleblow
That's how so many older and vulnerable people get financially exploited. Trading standards can and do prosecute firms but they need the whistleblowers!

LakieLady · 20/01/2022 08:21

Definitely. And I would blow the whistle on them afterwards.

MedusasBadHairDay · 20/01/2022 08:23

I left a sales job where they'd been getting us to lie to potential customers. We'd been promising them certain things, believing that was what we'd be fulfilling, only to find out that wasn't the case at all. When we confronted management about it they told us it was more important to get the sales, and they wanted us to keep promising these things.

I went and found a new job as soon as I could.

Ikeptgoing · 20/01/2022 08:23

@LakieLady

Definitely. And I would blow the whistle on them afterwards.
Good!! Smile Thankyou for restoring my faith!!
OperationRinka · 20/01/2022 08:24

@BigYellowHat

Anyone else finding it annoying that the OP is avoiding saying what the product is and any useful details? I don’t like it when posters do that. I’m reporting as it sounds dodgy.
No I don't think so. If you found yourself in that situation would you really post "I'm working for Fred Jones double glazing and they sell people a "total cost of £1,500" without pointing out that there's a "admin and processing fee" of £3,000 for any deals not processed on the 32nd of the month, in 2 point type on page 74"? Of course not.

I think the knee jerk anti capitalist posters are wrong. Plenty of companies sell products/services on a free choice basis in a reasonably competitive market at a transparent price. Many don't of course, but saying "never mind, they're all at it" gives free reign to some very dodgy exploitative people who make their living by ripping off old ladies rather than by doing a good job.

SmallestInTheClass · 20/01/2022 08:24

Yes, but I'd find another job first if I needed the money to feed and house my family.

BashStreetKid · 20/01/2022 08:34

Can you gather together enough information to sink them with the regulators before you go.

SonicStars · 20/01/2022 08:55

I would 100% quit. You will feel a weight off your shoulders and it's am employees market right now.

Wotrewelookinat · 20/01/2022 09:04

Yes I would leave and whistle blow.

hivemindneeded · 20/01/2022 09:13

I would find another job first then whistleblow.

Littlegoth · 20/01/2022 09:17

Safe style, is that you?

Toanewstart22 · 20/01/2022 09:21

@SonicStars

I would 100% quit. You will feel a weight off your shoulders and it's am employees market right now.
Not if means you can’t pay your child’s football subs or get a plumber out to fix heating or have to take out a loan to make this month’s mortgage payment
ArabellaScott · 20/01/2022 09:27

Yes, I'd leave.

politicaca · 20/01/2022 09:29

I’d leave and expose them to the authorities/ newspapers etc..,

You know you’re going to do it anyway, so find another job

OniferousWasp · 20/01/2022 09:30

I’d leave

lottiegarbanzo · 20/01/2022 09:31

I find the 'prices bumped up = capitalism' comments really odd. Capitalism is based on competition, which requires transparent pricing.

Hidden costs are intrinsically anti-competitive, so anti-capitalist.

I suspect the word people are looking for is 'profiteering'.

EezyOozy · 20/01/2022 09:32

I used to work for a double glazing company and left when I realised just how dodgy their practices were, a couple of years later I googled them to find that the owner had gone to jail for unfair business practices! Basically taking deposits of people are not completing the work… Including taking thousands off a family with a disabled child that were trying to make adaptations to their home for him. It was very very stressful trying to find another job but I'm so glad I did. Try and find something else and keep your head down until you have, I'm not sure of the whistleblower it when you know you've been offered another job?

Gonnagetgoing · 20/01/2022 09:36

@DuesToTheDirt

I reckon it's Damart. My elderly mum uses them to order clothes, and when I reorganised her phone contract I discovered that each call to their sales team is on a premium rate line and the £5 cap I had placed on her monthly bill wasn't enough to complete a single order. Angry
@DuesToTheDirt - that's disgusting of Damart! I recall a few years back my nana ordered lots from them (we also used to order her thermal vests from there and for my DGM in Ireland).

My nana mostly ordered clothes from there as she couldn't drive, public transport was appalling and didn't fancy going to e.g. M&S to buy clothes. No internet then either (not for her anyway). I'm disgusted that they fleece elderly people with a premium rate phone line. Angry

orinocosfavoritecake · 20/01/2022 09:37

Bright House? If you can, leave.

Plantagenous · 20/01/2022 09:38

I have walked out of a job before for this reason. A business that is supposed to be all about compassion
Charging a disabled pensioner £35.oo plus VAT something that cost the business less than 1 penny. Nope.
I get that she could have got the item cheaper elsewhere but she was told that it was a good price! This discouraged her from looking around. She had to pay this every month too! Sickening and this was part of an across the board culture within the group.

tokyo1 · 20/01/2022 09:41

I would leave too.

Grantanow · 20/01/2022 09:51

Find another job and leave. If their business practices are unlawful they might go down the pan leaving you with no job anyway.

3scape · 20/01/2022 10:00

Yes I'd definitely quit. I'd probably grab some proof too. If there was a relevant ombudsman or regulation I'd send it offto them too.

Wreath21 · 20/01/2022 10:04

I would definitely recommend looking for another job as soon as possible. But don't be too swayed by the righteous virtue signallers who would walk out IMMEDIATELY - that's simply not an option for a lot of people. If, for instance, you are on Universal Credit you are likely to be penalised or sanctioned if you walk out of a job (they are not going to consider personal ethics a valid reason). Also grassing up a dodgy employer isn't always something people feel comfortable doing if they know it's going to put their colleagues in a difficult position ie those colleagues need the shitty job and will be unable to pay their rent or feed their kids if the company is shut down.

A lot of 'bravery' comes from having enough of a financial cushion to cope with any consequences of your Big Gesture.

Viviennemary · 20/01/2022 10:09

I knew somebody years ago who quit such a company selling special baths to disabled people at vastly inflated prices. Charge as much as you can get away with so no fixed price. Dreadful.

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