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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

How long is reasonable to take to forward post on?

65 replies

succession · 14/12/2021 11:53

I stupidly sent a parcel to my old address, immediately contacted our agents to then contact our tenants who said they would forward on, and that some letters had also arrived for me.

That was 9 days ago on the 5th Dec.

Obviously this was my own mistake... but how long can I reasonably expect to wait for them to forward?

Last I heard they're going to drop at the Savills office and someone at Savills will forward on. This hasn't yet happened. Personally I would just go to the post office and send if roles were reversed!

Wwyd?

OP posts:
Seeline · 14/12/2021 11:55

TBH it wouldn't be a priority, especially at this time of year. I wouldn't be making a special trip for example.

SuPerDoPer · 14/12/2021 11:56

How far away do you now live? Can't you just pop round and ask for it? Also Royal mail redirection for post is a must (doesn't help with delivery from hermes /dpd /amazon etc)

succession · 14/12/2021 11:56

Understood. It's annoying however, because I would just get it sorted and off my to do list

OP posts:
succession · 14/12/2021 11:57

@SuPerDoPer

How far away do you now live? Can't you just pop round and ask for it? Also Royal mail redirection for post is a must (doesn't help with delivery from hermes /dpd /amazon etc)
I have redirection, no idea why letters have arrived there for me.

We've moved to the opposite end of the country so can't pop round, I would have done that to save them a trip to the post office/agents office.

OP posts:
EmmaC78 · 14/12/2021 11:58

I wouldn't prioritise either - sorry. It isn't particularly convenient for me to run errands during office hours so regardless of whether they are dropping it off somewhere or going to a post office they might not be able to take time out from work to do this.

CheesyFootballsAreEvil · 14/12/2021 11:59

I probably wouldn't even bother doing it this year. Don't want to risk covid just because you messed up.

Sparklfairy · 14/12/2021 12:00

Honestly, I'd do it when I was out and passing and IF I remembered. Especially with Christmas coming up and my head is full of more important things it would be way down my list of priorities tbh. Is it a big parcel?

If its a parcel though and I was was going to be in or had a porch, I'd be happy for you to arrange collection with a courier.

succession · 14/12/2021 12:00

@CheesyFootballsAreEvil

I probably wouldn't even bother doing it this year. Don't want to risk covid just because you messed up.
Sorry, how would they be risking covid?
OP posts:
succession · 14/12/2021 12:00

@Sparklfairy

Honestly, I'd do it when I was out and passing and IF I remembered. Especially with Christmas coming up and my head is full of more important things it would be way down my list of priorities tbh. Is it a big parcel?

If its a parcel though and I was was going to be in or had a porch, I'd be happy for you to arrange collection with a courier.

Oooh courier maybe an idea! I'll look into it...
OP posts:
RB68 · 14/12/2021 12:01

speak to savills and see if its made it there yet - if not then arrange to go and collect or send a friend but agree the date and time. I don't think its long enough - its a pain in the arse dealing with other peoples oopsies so wouldn't be my priority

CheesyFootballsAreEvil · 14/12/2021 12:02

Sorry, how would they be risking covid? having to go to Savills and then the savills people having to go to the post office. Unless they are going there anyway its an extra risk. On top of that it's just extra hassle I wouldn't be bothered with it's not going to be a priority for a anyone.

CheesyFootballsAreEvil · 14/12/2021 12:02

I'd also expect you to pay the postage

Viviennemary · 14/12/2021 12:03

I wouldn't prioritise this if it meant a special trip to the post office. You should get your agent to collect it.

succession · 14/12/2021 12:04

@CheesyFootballsAreEvil

I'd also expect you to pay the postage
Well obviously.
OP posts:
Lou98 · 14/12/2021 12:07

Honestly, the post offices near me are mobbed at this time of year, I wouldn't want to be going to stand in the queues for someone else's mistake.

I also wouldn't want to be out of pocket sending it to you, having to hope that you'll reimburse.

As someone else said aswell, post offices etc are usually only open during office hours, if they're working they won't be going out of their way to post it.

I think really you need to arrange to collect it since it's your error

MorningStarling · 14/12/2021 12:08

Why don't you just pay for a courier to collect it from them? Tell them to leave it on the doorstep (at your risk obviously). That way it's the least inconvenience for them and the quickest way for you to get it.

Personally I wouldn't be going out specially to send it back to you at this time of year. Covid's everywhere, why would I risk it? For all you know the person could have AIDS or be otherwise extremely vulnerable. Or not drive.

succession · 14/12/2021 12:11

@Lou98

Honestly, the post offices near me are mobbed at this time of year, I wouldn't want to be going to stand in the queues for someone else's mistake.

I also wouldn't want to be out of pocket sending it to you, having to hope that you'll reimburse.

As someone else said aswell, post offices etc are usually only open during office hours, if they're working they won't be going out of their way to post it.

I think really you need to arrange to collect it since it's your error

They said they would drop at the Savills office. So no need to deal with the post office
OP posts:
EmmaC78 · 14/12/2021 12:15

Savills is likely to only be open during normal office hours too though.

Lou98 · 14/12/2021 12:29

@succession I meant to reply to you saying you would just drop it off at the post office if it was you.

I'm assuming they're still only open during office hours though so my comment still stands

MaryAndGerryLivingInDerry · 14/12/2021 12:32

If it was me, and you were my LL I’d drop it at the agents that same day!

succession · 14/12/2021 12:36

@MaryAndGerryLivingInDerry

If it was me, and you were my LL I’d drop it at the agents that same day!
That makes only two of us apparently!
OP posts:
theelephantinthegroup · 14/12/2021 12:46

I frequently receive post and parcels for the previous owners of our house. They also don't live nearby but have asked me to drop things off with a family member who lives not too far away, or arrange for that family member to collect from me.

This doesn't sound like too much to ask- except that I work and have to DC. Particularly at this time of year, I can never be certain in advance what my work schedule or children's activities etc will be so it's hard to agree a time that I will definitely be in for them to collect the parcels etc. The family member that I could drop the parcels with is not very near to anywhere that I would otherwise be going, and lives on a street with very little parking. So each time I drop off a parcel etc it takes at least half an hour by the time I have parked and walked to their house. It's also not just the time taken to deliver the parcel, but the mental load too- working out when I can fit in the journey, where to park, where to store it until I deliver it, remembering to take it with me etc. In the past I have had almost daily calls from them/their family member asking whether I have had any post and reminding me to pass it on when I get it. They are aware that I am not impressed with the situation but seem to view it as no big deal.

I receive something through the post for them every week and I will confess that I now have a stack of letters waiting to be passed on. I will be doing it when I can be bothered. I am about 2 more deliveries away from just writing 'not at this address'.

succession · 14/12/2021 12:47

@theelephantinthegroup

I frequently receive post and parcels for the previous owners of our house. They also don't live nearby but have asked me to drop things off with a family member who lives not too far away, or arrange for that family member to collect from me.

This doesn't sound like too much to ask- except that I work and have to DC. Particularly at this time of year, I can never be certain in advance what my work schedule or children's activities etc will be so it's hard to agree a time that I will definitely be in for them to collect the parcels etc. The family member that I could drop the parcels with is not very near to anywhere that I would otherwise be going, and lives on a street with very little parking. So each time I drop off a parcel etc it takes at least half an hour by the time I have parked and walked to their house. It's also not just the time taken to deliver the parcel, but the mental load too- working out when I can fit in the journey, where to park, where to store it until I deliver it, remembering to take it with me etc. In the past I have had almost daily calls from them/their family member asking whether I have had any post and reminding me to pass it on when I get it. They are aware that I am not impressed with the situation but seem to view it as no big deal.

I receive something through the post for them every week and I will confess that I now have a stack of letters waiting to be passed on. I will be doing it when I can be bothered. I am about 2 more deliveries away from just writing 'not at this address'.

Yeah, I mean, doing it frequently is a different kettle of fish
OP posts:
RidingMyBike · 14/12/2021 19:33

Where we are to drop post off at the letting agent is a 25 min walk away with no parking anywhere near and it isn't on the way anywhere else. So it took about six weeks for me to take a letter there that had turned up addressed to our landlord (former occupier of house).

I go to the post office about once a month if I need to go - I tend to plan it in advance if eg birthday coming up. The post offices here are open really inconvenient hours and/or have no parking nearby. So the only time I can go is Sat morning, and I'm not wasting time on a Saturday queueing, especially at this time of year, in the post office just because of a mistake.

If someone wanted to pop round to collect from me in the evening at a pre-arranged time that would be fine though.

SnowyPetals · 14/12/2021 19:45

Was it expensive? This all sounds like a load of hassle for the several parties involved. I would just order another one and chalk it up to experience. A courier will be expensive for the distance you are talking about, do unless this parcel is a golden unicorn or something, it would probably be cheaper to just buy another one. Personally, I hate messing about with post and parcels.