To want to send my brand new unworn green velvet Boden coat back?

[Swedes2Turnips1]

I have just received the sale brochure and it's reduced to £79 (from £125).

Send it back and order a sale one

If you've still got the receipt and its unworn and their policy is full refunds then go for it.
My mum did exactly the same with an outfit in M&S that was reduced 2 days after she bought it last year.

Do it, definitely.

I recently returned some items well beyond the 3 month return date, I got a full refund.

Well, you've got two days to do it, last post on 20th. Send it back, I would.

I have just realised I have a problem. I bought my sil a Boden velvet jacket and I put the returns receipt inside the parcel with her jacket (in case she wants to exchange for different size or something else) and my coat is on the same receipt/returns form.

have you got the parcel still?

try just phoning up and saying this is what happened - I did this last year, and they gave me the reduction anyway. They are very understanding (I am one of their best customers though )

No, gave the parcel to my sil last sunday. I was convinced I was keeping my green coat.

Out of interest, does it look nice? I ordered a green one on Friday (at the reduced price ).

I'd send back and reorder.

I've just done it with a coat I bought DSD for Christmas

Ah, read properly and see you can't easily send back. Definitely worth calling them and explaining.

I think you are better off ringing the company direct.

i'd phone them and explain - besides if you've only just bought it and it's a christmas present for your sis then you can always get the returns form back before the 3 month deadline.

i'd also order a sale one to be on the safe side to get one!

if you really love the coat, keep it and chalk it up

I phoned them. They were extremely helpful. I can keep the coat and they have credited my account by the difference between the sale price and the full price - as I am such a good customer - no posting no nonsense. Thank you all for suggesting it - I wouldn't have been brave enough!

I have a brand new unworn black one too. It's only my second order though so I'm not such a good customer.

doesntschristmasdrag - Call them. No harm in asking is there? The lady I spoke to was very helpful.