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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think Amazon should deliver on the agreed day?

56 replies

dabbydeedoo · 18/11/2021 13:30

I ordered a bunch of stuff from Amazon and set the delivery day to tomorrow, on purpose, because today is a really busy day. I got a dispatch notification for half of it last night saying it was arriving today and I changed the delivery to tomorrow, because that's when the main item is arriving and I wanted it all together, not in dribs and drabs, as that's the point of having an 'Amazon Day', isn't it?

Guess what - just got a notification that the main item is arriving today. No option to delay it, no prior dispatch notification which would have let me change it, nothing. So now I have to accommodate this delivery AND a bunch of stuff coming tomorrow that would have also come today if I hadn't changed it!

What an absolute pain in the arse...how are they not obliged to deliver on the day they say they will?

OP posts:
littlelordfuckleroy · 18/11/2021 13:33

First world problem especially at a time when delivery drivers are short and people are ramping up orders for Christmas.

BananaPB · 18/11/2021 13:35

They think they are doing you a favour by delivering a day earlier. Coincidentally I got a package today that was originally supposed to come tomorrow. It's an age restricted product so the person delivering had to check and it was lucky that I was at home

dabbydeedoo · 18/11/2021 13:36

@littlelordfuckleroy

First world problem especially at a time when delivery drivers are short and people are ramping up orders for Christmas.
Almost all problems posted here are 'first world problems'. It's a stupid term.
OP posts:
junglejane66 · 18/11/2021 13:37

Flowers Hope it all works out okay OP

dabbydeedoo · 18/11/2021 13:38

@BananaPB

They think they are doing you a favour by delivering a day earlier. Coincidentally I got a package today that was originally supposed to come tomorrow. It's an age restricted product so the person delivering had to check and it was lucky that I was at home
They're really not though, are they? And now the one that I rescheduled for tomorrow is delayed, so will probably be delivered when I'm not here, and left for someone to steal.
OP posts:
LagneyandCasey · 18/11/2021 13:39

Do you have safe space for delivery? Ours goes behind the shed. I can't always answer the door when wfh so that's where our stuff goes a lot of the time.

MsAgnesDiPesto · 18/11/2021 13:40

Is it sold by and dispatched from Amazon? Definitely coming with Amazon Logistics? If it’s from a marketplace seller, they usually dispatch separately.

dabbydeedoo · 18/11/2021 13:41

@junglejane66

Flowers Hope it all works out okay OP
I love that you think it's unreasonable to be annoyed, but some of the order is PPE that was going to be given out to vulnerable people where I volunteer. I specifically asked for tomorrow to make sure I would be here to receive it with the rest of my order, ready to take with me on Saturday, and now I'm going to let them down.

But yeah, who cares, first world problems, right?

OP posts:
Quickchangeartiste · 18/11/2021 13:42

Yes it’s a first world problem, but absolutely, if you are helping Amazon out by picking ‘Amazon Day’, then they should respect your time and deliver on the agreed day.
Have the same problem, have told Amazon , but they just deliver to my poor besieged neighbour when they don’t get me in.
I have told her to feel free to refuse the delivery, but she’s a kind woman.

JeanBrash · 18/11/2021 13:42

Agreed

It's a really wanky term

BananaPB · 18/11/2021 13:42

@MsAgnesDiPesto

Is it sold by and dispatched from Amazon? Definitely coming with Amazon Logistics? If it’s from a marketplace seller, they usually dispatch separately.
This is a good point. Amazon sometimes have multiple companies delivering on the same day. For example I had my parcel delivered by Royal Mail today where as it's normally a courier
Quickchangeartiste · 18/11/2021 13:43

Sorry cross post there, I totally agree that YANBU.

phishy · 18/11/2021 13:43

But yeah, who cares, first world problems, right?

Yes, it is.

JeanBrash · 18/11/2021 13:43

"littlelordfuckleroy
First world problem especially at a time when delivery drivers are short and people are ramping up orders for Christmas.


Almost all problems posted here are 'first world problems'. It's a stupid term."

Sorry I meant First World Problem is a really wanky term

dabbydeedoo · 18/11/2021 13:43

@LagneyandCasey

Do you have safe space for delivery? Ours goes behind the shed. I can't always answer the door when wfh so that's where our stuff goes a lot of the time.
Nope. I live in an apartment building where things just get left outside doors. Anything that looks like it might be remotely valuable just gets nicked. It's hard enough to get delivery people to even deliver to the right building. I've just been round to redeliver a letter that was for the same flat number but the building next door. I know people think it's not a big deal but some post is really important! This was an NHS letter, and the recipient almost didn't get it...what if I'd been on holiday?
OP posts:
MsSquiz · 18/11/2021 13:44

@littlelordfuckleroy

First world problem especially at a time when delivery drivers are short and people are ramping up orders for Christmas.
If delivery drivers are short, then surely delivering all of the OP's items together on the specified day would free up a delivery space today, this saving the driver of going to the same address twice?
dabbydeedoo · 18/11/2021 13:46

@MsSquiz yeah you would bloody think! I helped them out by telling them to bring everything on the same day, a day I knew I would be home to receive stuff and not cause a repeat trip or put someone out, but apparently I'm the unreasonable one!

OP posts:
Shouldershrugger · 18/11/2021 13:47

You are given the option to change delivery dates before you submit the payment page

DraigFach · 18/11/2021 13:57

YANBU this is one of the reasons I prefer to use Amazon because they supposedly give the option of selecting when items should be delivered.

If I wanted random unpredictable/unplannable days I'd use one of their many competitors.

BonesInTheOcean · 18/11/2021 14:01

@dabbydeedoodabbydeedoo Thu 18-Nov-21 13:41:10
@junglejane66

flowers Hope it all works out okay OP

I love that you think it's unreasonable to be annoyed, but some of the order is PPE that was going to be given out to vulnerable people where I volunteer. I specifically asked for tomorrow to make sure I would be here to receive it with the rest of my order, ready to take with me on Saturday, and now I'm going to let them down.

But yeah, who cares, first world problems, right?

Why the hell are you being so snarky to @junglejane66? If you're reading sarcasm in their reply, thats your own bent on it - and maybe you feel you deserve it??

dabbydeedoo · 18/11/2021 14:09

@Shouldershrugger

You are given the option to change delivery dates before you submit the payment page
I did. And when I got the dispatch notification that they would be arriving a day early, I rescheduled. And still some of the items are arriving today, with the others now delayed until some unspecified date, including something very important.
OP posts:
dabbydeedoo · 18/11/2021 14:10

[quote BonesInTheOcean]@dabbydeedoodabbydeedoo Thu 18-Nov-21 13:41:10
@junglejane66

flowers Hope it all works out okay OP

I love that you think it's unreasonable to be annoyed, but some of the order is PPE that was going to be given out to vulnerable people where I volunteer. I specifically asked for tomorrow to make sure I would be here to receive it with the rest of my order, ready to take with me on Saturday, and now I'm going to let them down.

But yeah, who cares, first world problems, right?

Why the hell are you being so snarky to @junglejane66? If you're reading sarcasm in their reply, thats your own bent on it - and maybe you feel you deserve it??[/quote]
The flowers seem very sarcastic to me. If it was a genuine response, then apologies. It did come right after someone had said 'first world problems', so hardly out of context.

OP posts:
lawandgin · 18/11/2021 14:12

YANBU OP, this drives me mad. But people are weird - I was told the other day I should be grateful a delivery driver had left £300 worth of parcels outside my front door on two consecutive days without ringing the bell when I was upstairs the whole time.... rather than taking them back to the depot 😂 why would they take them back to the depot when I'm at home? And why wouldn't they just ring the bell? They've done the hard bit of walking down the driveway to the front door?! It's infuriating.

CaptainHammer · 18/11/2021 14:17

I noticed the last 2 orders I made have said something like “please be aware your order may arrive a day early” on the delivery option page

TicTacHoh · 18/11/2021 14:18

Amazon day has never worked for me, even in lockdown when I was trying to minimise deliveries. I chose one day for everything to be delivered, the poor delivery guy was still at my door 3/4 times in a week. I have no idea why they offer something they can't make work.