This is hilarious. Working in retail is just
so easy, isn’t it?
Even as a customer advisor, on full time hours a lot more would be expected of you than to simply clock in, do the bare minimum, and clock out. I swear people have completely lost the grasp of how much work it actually takes to run a shop.
It isn’t just serving customers at tills and “shelf stacking”. It’s constantly-
- date checking every item in store. For the fresh department, this is every single day. Reducing items to clear on a schedule across all ambient, frozen and fresh lines
- preparing for deliveries, packing out stock, merchandising stock, facing off the shop constantly
- health and safety protocols and records (temperatures of all fridges/freezers taken multiple times a day, floor checks to list a few)
- cash handling and ensuring till losses are kept to a minimum
- handling deliveries of higher value items (cigarettes especially)
- ensuring stock loss is kept to a minimum
- numerous KPIs and budget targets set by head office which change all the time and need to be exceeded unless you want upper management in your shop every week giving you a hard time
- preparing for the future. Christmas stock arrives into stores in August. Easter stock will arrive in January. It doesn’t just magically appear a week before the holidays.
And if you have any sort of management responsibility, then you’ll have paperwork to complete daily, orders to do for the shop, gap checks to complete daily (and yes, you have to investigate every single gap in store), checking cameras for stock loss prevention purposes, invoicing, promotion ordering and preparation, CEO visits to prepare for where everything has to be absolutely perfect, dealings with every single head office department (eg HR, payroll, finance etc), recruiting staff, training staff, ensuring wastage of OOD goods has been recorded properly, stocktake where every single item in store has to be counted and recorded, the list goes on.
People absolutely love to act like working in a shop is a doss. It might be for some who won’t last very long, but for most of us, it’s hard work with just as many pressures and deadlines as other jobs. Oh, and you also have to deal with the general public (remember toilet roll gate) and working unsocialable hours. 6am starts? Working until 12pm? How about an overnight shift?
Grow up.