@nolongersurprised. I think people are much more likely to write complaints than praise. I also think that no matter how well people are served for most things, they'll complain about the one thing that went wrong.
Do I wish we could go back to the days when you could ring and get a next day appointment? Yes. Do I wish that every time I drove out of my town, there wasn't a new housing estate? Yes. But with a constantly increasing population like we have, this is what happens.
We have private doctors surgeries where you can get a same day appointment. So we can pay to get an appointment, just like you. We have walk in centres,where you can be seen the same day - fir free. We have emergency treatments, just like you. We have long waiting lists, just like you. We have free dental surgeries, which, again, I have used for root canal work over lockdown, and my family members have all had annual checkups. I'm not sure if you do get dental services.
Yes, the NHS is under massive strain because of covid which Australia, thankfully, hasn't experienced and its definitely delayed treatment. That's the biggest problem. But whenever anyone asks on here, when will GPS open?, the overwhelming response from other posters is, they're open and conducting business. They're doing routine checks, doing tests and referring people. They've been doing routine blood tests throughout lockdown at the same time as carrying out a massive vaccination programme. Other than that, things seem pretty ordinary here and the idea of phone appointments has worked well for many people and I think will carry on in some form.
I don't know anything about Gwen or where she's from, but my experience and experience of friends is not like hers. Simarly there are many on here who do not have a similar appreciation of the Australian system as you do.