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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

landlords eh

135 replies

chicadelmonton · 14/05/2021 09:21

We rented a house for two years and moved out in January. As a family we've moved out of several houses before (in London, so £££) and I thought I'd got it down to a tee. I paid for the full expensive clean (was nearly 800 quid, including carpets, ovens, windows etc.). This was guaranteed, so any problems would be rectified by the company. Before moving out we allowed viewings (they were selling), which I don't normally do but they had been very good to us as LL. These viewings continued after we left and are still ongoing now as it's not sold. I had several conversations with the LL about the state of the property and offered to get an odd job man in instead of paying for the inventory (cost is about the same) but he said no they preferred to do an inventory. All fine with me. At the end of the tenancy the ll returned out deposit in full, without question. Great, I thought, and fair too, as we had paid all our rent on time and allowed unlimited viewings. Now, two months later, he has sent me a list of damages totalling 2k (including cleaning faults) and asked for my thoughts. AIBU that he has taken away my right of redress through the deposit protection scheme? I'm aware I could do nothing but it might fester on and if he really wanted to he could take us to small claims. There are some silly things on the list like two broken light fittings for 300 quid each and gardening at 50 per hour.

I would have paid reasonable deductions from the deposit, but why repay the deposit and then do this?

OP posts:
AdobeWanKenobi · 14/05/2021 12:11

He's having a laugh. You moved out in January. Anything could have happened in those 4 months to now. He could have let it to a family with several rampaging children short term.

I would reply, but only to tell him to jog on and this is no longer your responsibility.

the80sweregreat · 14/05/2021 12:14

Did you take any photos after the clean ?
I'm sorry that your previously ok LL is now being this way! I agree he is chancing his arm a lot and gardens would get a bit unkempt after being left for a while , so that is totally unreasonable
You paid 800 for a clean and he is moaning ?
What a waste of space he is. Hope you can sort it out .

FuckyouCovid21 · 14/05/2021 13:10

@2bazookas

Just reply, in writing, keep a copy:

" Our tenancy ended on . We left the property clean and in good order, and handed back the keys on . Our deposit of (££) was returned in full on .

We are not responsible for any subsequent  damage or deterioration to the property after  our tenancy ended."</div></div>

This.

HelloOldSport · 14/05/2021 13:11

@the80sweregreat

Did you take any photos after the clean ? I'm sorry that your previously ok LL is now being this way! I agree he is chancing his arm a lot and gardens would get a bit unkempt after being left for a while , so that is totally unreasonable You paid 800 for a clean and he is moaning ? What a waste of space he is. Hope you can sort it out .
Photos shouldn't even matter anymore though. He was satisfied enough to give the deposit back, therefore, he has no right to now demand money months down the line.
the80sweregreat · 14/05/2021 14:27

Re : photos etc, I was just trying to think of what the op could do to help her case especially if he or she does get nasty ( which i hope they don't of course)
It's a bit of evidence if nothing else esp if it's the garden area in the photos too.

MollysMummy2010 · 14/05/2021 14:48

Oh my god @WillWonderer! What happened in the end? Did you take him to court?

chicadelmonton · 14/05/2021 16:13

@WillWonderer, 12k, what a nerve! I hope he got 0.

I didn't take any photos because we were long gone by then, I just sent in cleaners and they picked up keys. He has provided photos of the damage and I don't particularly disagree with it. But will the cleaning company go back in now, months after they did their work to correct faults? I wouldn't blame them if they refused.

I've moved out of so many of these houses now and it seems like however hard i try, it's always a bit of a nightmare. We were happy in that house and I hate that it always ends this way.

I'm going to write to him later, and will update you,

thanks for all your replies

OP posts:
chesirecat99 · 14/05/2021 17:09

When was the inventory done? Were these issues not raised then?

The cleaning issues are his problem now. The guarantee is usually only for 48 hours. He can't pick issues with cleaning months later when multiple people have been in and out.

The same with the garden - of course it needs work if it has been left for months. Plus gardening does not cost £50 an hour, even in Central London.

If you actually did damage the property, like the lights, rather than things breaking from wear and tear, morally you ought to pay for them with deductions for wear and tear.

It's a bit unclear when you left/the tenancy ended/the cleaning/inventory were done. You left in January but you say "now, two months later he has sent a list of damages". If you left in January and the property hasn't been cleaned and the garden left untended since then but the tenancy only ended 2 months ago and that is when the inventory was done, he might have a point about charging for the cleaning and gardening. It should have been done at the end of the tenancy. It was still your responsibility until then unless you mutually agreed to end the tenancy in January but agreed to pay any rental losses until the fixed term expired rather than moving out and continuing to pay rent until the end of the contract IYSWIM?

osbertthesyrianhamster · 14/05/2021 17:13

@2bazookas

Just reply, in writing, keep a copy:

" Our tenancy ended on . We left the property clean and in good order, and handed back the keys on . Our deposit of (££) was returned in full on .

We are not responsible for any subsequent  damage or deterioration to the property after  our tenancy ended."</div></div>

This! Don't engage in any discussion with him. Keep it straight to the point. I'd actually just leave off the last sentence. He's a pisstaking twat. Fuck him.

osbertthesyrianhamster · 14/05/2021 17:16

We always take detailed photos and video footage of every inch of the property upon move in and move out. Too many chancer CFers trying to get money out of us.

NoSquirrels · 14/05/2021 17:21

He has provided photos of the damage and I don't particularly disagree with it. But will the cleaning company go back in now, months after they did their work to correct faults? I wouldn't blame them if they refused.

I'd be quite sure they'd refuse. But he can have that conversation with them, not you. You can helpfully provide their details and the invoice and such like, and tell him of course he should take it up with them.

He sounds very Tim Nice But Dim if he returned your deposit without checking anything and now thinks you'll do anything about rectifying things! Not been to Effective Landlording School, and he must unfortunately now learn his lesson.

BlueJag · 14/05/2021 17:25

I'm a landlord. He has no case. The time was before he returned your deposit. Too late. No court would indulge him.

TheresNothingIWantMore · 14/05/2021 17:26

@SherryPalmer

Don’t say anything about any of the detail in his list - you don’t want to inadvertently give him something useful he could use in court. Just a simple, “this matter was closed when you returned our deposit in full” and ignore.
This

The more you go into detail the more can be turned against you. Use as few words as possible and just say what you need to.

SnackSizeRaisin · 14/05/2021 17:42

Can't believe anyone would pay £800 to get a rented house cleaned. Mind you I've never moved into one that's been particularly clean.
And surely they are not allowed to charge you for the inventory?
I think it would be difficult for them to get any money out of you. If you think you actually damaged something (more than just wear and tear) then you could offer something if you wanted but to be honest I would probably just not get involved.

chicadelmonton · 15/05/2021 20:50

Ok, I have replied stating the facts, and iwth the good advice from @SherryPalmer not to mention the detail in his list. I just said that there was a clear process for vacating a tenancy and by returning our deposit he had removed our right of redress under the DPS etc. and his right to deduct from our deposit and we were of the clear opinion that we had no further liability in the matter.

Separately I've sent the photos to the cleaning company because fgs I paid them 780 quid (!!) and they didn't clean the bathroom properly.

OP posts:
Daphnise · 15/05/2021 22:14

This kind of thing is why I have loathed private landlords since putting up with one when I was a student, and for several years when first at work.

Sunnyshores · 15/05/2021 22:18

you may or may not have caused these damages, but he can not get a penny from you now, That is what the deposit system is for.

BecauseMyRingBurnsSheila · 15/05/2021 22:25

Given 2 months have passed how does anyone (LL/cleaning agency/you) not know that those issues haven't been caused while people have been looking round. We viewed a house when I was a child and I mucked about and broke something. Didn't tell anyone. We then went and bought that house 😬 so my parents had to fix it! So it's not impossible the issues occurred post your exit.

chicadelmonton · 18/05/2021 18:06

argh, so I don't know if anyone is still here. It turns out the repayment we received was a rental adjustment not the return of our deposit Shock

He is now demanding the deductions for cleaning, but the guarantee for the end of tenancy clean has expired (I mean, of course, 8 weeks later).
I keep sending him clear emails stating the facts and he sends me back long quotes from the contract WAAAAH!

Bored and annoyed. How can he have sat on this and our deposit of over 6k for 8 weeks! We were model tenants too, what an awful man.

OP posts:
JustLyra · 18/05/2021 18:12

Do DPS still have your deposit? Did you not request it back? Have you spoken to them?

Outbutnotoutout · 18/05/2021 18:13

Request your deposit back from the DPS, he has to prove you owe him

JustKeep · 18/05/2021 18:14

Under the deposit protection scheme he had to return your deposit or explain what deductions he is seeking within a certain timeframe (can’t remember - but it’s nowhere near two months!).

If he takes too long, he loses the right to make any deductions at all and just has to return the deposit.

There’s a simple process you go through with the deposit scheme, just say landlord still hasn’t returned your deposit, your tenancy ended on y date, and you would now like the full sum returned, should go through no bother.

KidneyBeans · 18/05/2021 18:24

@Outbutnotoutout

Request your deposit back from the DPS, he has to prove you owe him
This
DeadButDelicious · 18/05/2021 18:27

Our old landlord was great, right up until we said we were moving and then the true colours came out. Sadly that's often the way.

I think you need to check if the deposit is still held by the protection scheme or not, a quick call should do it, if so, he will need to provide proof of the damages he is claiming and they can deduct or not accordingly, if it's been released to you then surely that's the matter closed and he will have to go whistle.

Either way, bringing this up 2 months later is massively taking the piss. Sounds like the house didn't sell as sharpish as he hoped and now he's trying to recoup.

AppleKatie · 18/05/2021 18:28

Yeah straight to the DPS

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