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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To expect the checkout woman at the local Tesco Extra store to help me pack whilst I unload the rest of the trolley instead of her just sitting there like a cat who has just sucked a lemon !!

84 replies

CaptainUnderpants · 15/10/2007 15:03

Ok went to the smaller local Tesco today , couldn't be bothered to drive to a Superstore . Needed stuff which I knew I could get in the smaller store .

Had a small trolley and took my owm Tesco Big Blue bags with me .

Anyway get to the checkout and the conveyer belt is quite samll due to the nature of the store , I start unloading my shopping and the checkout woman reaches for the plastic bags I say to her that I have the reusable ones and put them at the end of the checkout .

She puts a few items through, doesn't pack them in my bags , then sits and wiats as the end of the chekoput is getting full of my unpacked shopping and I am still unloading the trolley.

I stop unloading and say ' I'll pack shall I? hint hint !!

So I start packing , then I go back to the trolley and start unloading again. During pauses of not scanning the woman just sits there !

NO bloody help ! I have been in stores in the past when they offer to start packing whilst you unload the rest of the trolley then leave you to do the rest . Fine , no problem with that but when they jsut sit there and you are back and for packing , unloading , it is tiny bit annoying !.

Anyway got a bit pissed off and when I paid for the shopping I went over the fill in a customer 'satifaction' card and found none there !
Was I being unreasonable to expect some initally help in packing the bags ? especailly when I am in the throws of PMT !

If I had used the plastic bags she would have done it !

OP posts:
Lubyloo · 15/10/2007 22:30

They always forget to put the green points on! I can't remember the last time I used plastic bags but I still only have about 15 green points.

CaptainUnderpants · 15/10/2007 22:31

Found it , in her defence she did put the green points on and she gave me school vouchers . All is forgiven

OP posts:
AhhChewww · 15/10/2007 22:43

The same happens in my corner shop.

They will ALWAYS pack for you if you're using their plastic bags and just dump stuff on the counter if you come with your own reusable bag.

I got so annoyed last time (when tried to console screaming dd and pack my shopping whilst they just sat there and stared at me) that from now on I sweared to use as many of their plastic bags as possible to rise their cost of running a shop..

And then I'll donate bags to local health shop to be reused.

hunkermunker · 15/10/2007 23:28

CU, is there any chance you had a scowly PMS face? She might've been scared of you.

sKerryMum · 15/10/2007 23:31

This reply has been deleted

Message withdrawn at poster's request.

CaptainUnderpants · 16/10/2007 08:21

No PMS face , she couldn't see it properly anyway as my head was always in the bottom of the trolley getting stuff out

OP posts:
milkshake · 16/10/2007 08:26

my bro works at tesco, they are supposed to ask if you want help packing!! id deffo complain

ProfYaffle · 16/10/2007 09:00

I love the packing system in Lidl, I view it as a sport, trying to keep up with the checkout person. The key to it is to put all the heavy stuff at one end of the trolley as you shop, then unpack that first, followed by the light stuff. Anal? Moi?

Interested to see Expat's store does couscous, I was looking for it in Attleborough yesterday and they didn't stock it.

becklespookle · 16/10/2007 13:22

Eddas is right, we have questions we have to ask each customer ie "would you like any help packing?" "Do you have a clubcard?"
I do find that customers with only 1 or 2 items get a bit annoyed with this but we are told to offer help to every customer.
If a customer wants some help I always try to pack their stuff how I would pack mine (bag for veg, one for frozen, one for cleaning stuff etc). I confess that when I go shopping I always go to a checkout with a queue so I can unload my stuff before they start scanning it. I don't like someone else packing for me - they don't do it properly!

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