How would that have worked on line? How would I even know who to ask? I would have had to email the whole team, wait for a response, hope Carl had seen the email and had the info to hand. We would have got there in the end but it would have been much slower. This is the reality for many companies, and they won't accept it long term
There are two possible reasons the ‘digital’ method would have been slower and neither are due to WFH. It’s either the company lack of infrastructure in place (which they can change and expect staff to get on with it) or individuals’ attitude/reluctance to change.
I’m now WFH full time since March. I work for a multi-national company in a role where having that general ‘hey who knows how to xyz’ shout out ability is essential.
Work have installed a company instant messenger system. Easy. When I have a general ‘shout out’ question I just do it digitally to 5/10/50 people - whatever’s needed and, as all staff are expected to be available on the messaging system all day, it makes zero difference to the time taken - I get responses in writing straight away.
We have had a few feet draggers - those that are reluctant to adapt to the new tech and new way of working. They raise objections and make excuses about how much more difficult to communicate it is on the IM system when it really, really isn’t - they’d just prefer not to.
IMO I think it’s more likely that those reluctant to adapt will be front of the line for redundancies rather than companies moving heaven and earth to get people into an office when WFH is much cheaper for them all round.
Personally for anyone WFH ‘temporarily’ at the moment i’d be VERY wary about raising any official objections at present about set up.
My company have sent mass surveys to staff asking about WFH and I know a handful of people who’ve strongly objected to it, stating the list of reasons WFH isn’t practical for them - because they don’t like it and think it will force the business to allow them back. Eek. Personally I think they’ve just lined themselves up for redundancy when the company announce all contracts are changing to permanent WFH and they’ve already explicitly stated they can’t do this sort of role long term.