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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

...to try and return this fruit?

123 replies

lookatallthosechickens · 22/08/2020 10:30

I've been getting the same 4-pack peaches and nectarines from Waitrose since July and they've always been really nice, but the most recent ones are soft but dry and flavourless. I guess the season is coming to an end - fair enough- but they still cost £2.50 for a four pack. I put the three remaining on the side with the receipt to return the next time I shop, but partner says they'll laugh me out of the store and you take your chances with fruit.

Who's right, me or him?

OP posts:
Thecobwebsarewinning · 22/08/2020 11:20

I’ve worked in customer services in supermarkets. They will refund you without question. I could see your partners point if you had bought them for £1 down the market but part of the reason you pay over the odds in supermarkets (and particularly Waitrose) is because you are paying for services like quibble free returns.

Saucery · 22/08/2020 11:20

They won’t laugh at you. It will barely register in their day.
I was in our local farm shop the other week and someone was complaining about nectarines they’d bought the week before. The staff member said they could go and choose the same amount from the latest delivery (person declined) and nodded along to the “well, THESE days you can’t feel the fruit to see if it’s ok, can you, so you’re choosing without knowing if they are nice or not”.

Franticbutterfly · 22/08/2020 11:20

Return and they will refund and replace.

shinynewapple2020 · 22/08/2020 11:21

I think you are in your rights to return it and am sure that Waitrose will refund whilst being polite to your face .

However your partner is probably correct that they will roll their eyes at you behind your back.

Would I bother to do it myself ? No.

lookatallthosechickens · 22/08/2020 11:22

@mushroom3 I regularly shop at the local marketing Leeds and the fruit they sell is uniformly hard and tasteless. The Asian fruit and veg stalls occasionally have really good mangoes but even that’s rare. The sad fact is that all fruit and veg in the UK comes from the same huge wholesalers. The big supermarkets take first pick and then local markets get what’s left over. There are exceptions, some niche markets and growers may work outside of the system, but not your standard affordable market stalls.

OP posts:
mynameiscalypso · 22/08/2020 11:22

@lookatallthosechickens

Unfortunately our kitchen currently consists of one of those freestanding £99 jobbers from Ikea plus a microwave and hot plate (we're in the middle of a massive remodel) so no baking or compote-making at the moment.

Interesting variety of responses. I'm definitely going to try it, I'm hard to embarrass so even if they say no I'll know for next time. And for those of you surprised at £2.50 for peaches, it is pretty shocking but I love nice peaches more than almost anything so when they're in season I buy them instead of chocolate. I've tried the cheaper 'ripen at home' ones and they've never, ever turned out to be even remotely edible, even after a week ripening on the side.

They might be out of season now but I found the Tesco ripen at home nectarines were excellent (I have a one year old who is obsessed with nectarines so I have become somewhat an expert)
lookatallthosechickens · 22/08/2020 11:22

*market in Leeds

OP posts:
SpeckledyHen · 22/08/2020 11:24

Waitrose will refund you and will also replace them with some more . Their cs is second to none .

TorysSuckRevokeArticle50 · 22/08/2020 11:26

I saw someone return a grapefruit in Tesco a few months ago. They'd bought 2, tried one and didn't like it so were returning the other. They refunded her for the one she returned so I suppose you can do it, I probably wouldn't, but you can give it a go if you want.

Whenwillthisbeover · 22/08/2020 11:37

I think they will give you your money back but I CBA either. i agree with the other poster who said they would cook with them. crumble with something tart like rhubarb or the bottom of a cake.

you can stew rhubarb and nectarine on a single ring and bake a crumble in a £99 jobber (assume this is like a baby Belling thingy) I cooked an entire Christmas dinner for 7 one year on a Morphy Richards £99 jobber when our oven blew up on Christmas Eve.

totallyyesno · 22/08/2020 11:44

Waitrose? I think they will give you your money back. My local supermarket, no way. Once I bought some mandarins and at the till I noticed that two were mouldy and asked to change them. The assistant said no, you should have chosen better!

WhatamessIgotinto · 22/08/2020 11:49

Him.

Lovemusic33 · 22/08/2020 11:52

If you can afford to pay £2.50 for 4 peaches then I think your dh is right 🤣

Go to Aldi or local fruit and veg shop and get then for £1.

ThatsNotMyMeerkat · 22/08/2020 11:55

‘I don’t return fruit. Fruit’s a gamble. I know that going in’ 😂

...to try and return this fruit?
CleverCatty · 22/08/2020 12:00

@wishywashywoowoo70

I can't get passed paying £2.50 for 4
neither can I...!
BlueJag · 22/08/2020 12:02

I always take stuff back.

BlogTheBlogger · 22/08/2020 12:20

I think places prefer to know. Ive emailed pics of fruit to customer service, that I hadnt noticed when delivered was bad, and have always got a refund. No harm in trying!

WestendVBroadway · 22/08/2020 12:20

In a previous life Over 20 years ago I was a customer services manager in another well know supermarket. A very snobby customer brought me back 1, yes 1 green crisp from a multi pack of 6 bags. She thought it was outrageous that we were selling substandard goods. (They weren't even own brand ones so technically not even our issue.) I offered to refund her half the price of the multi pack, but she insisted I give her a full refund. The other 5 packets plus 95 % of this packet were fine and presumably consumed with gay abandon. I apologised and gave her the full refund and smiled sweetly. I will not repeat what was said about her later in the staff canteen, not just by me but my bemused colleagues. If you feel that you need a refund by all means go ahead, personally I wouldn't bother, the remaining peaches may indeed be succulent.

Plussizejumpsuit · 22/08/2020 12:21

I used to work at Waitrose. Honestly this is on the more reasonable side of returns.

Midsommar · 22/08/2020 12:22

Christ, this is the most middle-class post I've seen on here 😂 cheers for the laugh!

Imissmoominmama · 22/08/2020 12:25

I would!

Natsku · 22/08/2020 12:29

Its fruit, you can't guarantee its taste, especially at the end of season.

user1471592953 · 22/08/2020 12:34

Don’t take them back - make this with them instead: www.dailymail.co.uk/home/you/article-1204537/Recipe-Fudge-roasted-nectarines-plums.html.
Amazing.

makingmammaries · 22/08/2020 12:37

Can’t you get doughnut peaches? Never had one that wasn’t great.

Petronius16 · 22/08/2020 12:40

Our local Waitrose wouldn't laugh at you. Twice in nine years I've returned fruit that was of poor quality. Didn't even bother to check, straight in the bin, did the paperwork to refund and told me to take another pack FOC.

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