Pissed off Yodel driver totally ignored long standing delivery instructions

[theprincessmittens]

This happened earlier today, but I'm still pretty annoyed about it, and would be even without the whole social distancing implications.

I ordered from Littlewoods, delivery was by Yodel. I've always - for the last 8 years - had on my Littlewoods account that deliveries are not to be left if I'm not there. For the background behind that - I'm physically disabled, bipolar and have C-PTSD, and don't want to be bothering my neighbours I don't know to retrieve parcels. I had to move from my previous block of flats a year ago as I had to take my downstairs neighbour to court for threatening to kill myself, my cats and my partner on numerous occasions. The housing association took him to court, but he was still doing things like urinating on the stairs to my flat. My anxiety got so bad I was scared to leave my flat (partner doesn't live with me).

I'm now in another HA flat, a block of four, I live on the upper floor and I'm very happy here but have deliberately kept a distance from my neighbours. Of the 3 other flats, I've spoken to say hello to the two guys who live in the ground floor flats below me, but the guy who lives across from me ignores you if you encounter him in the communal hall...which suits me fine. He moved in about 3 months after I did.

Today I went out to pick up medication. The Yodel delivery was about 30 minutes after I got back....she knocked on the door, I said thank you without opening it, expecting her to leave the parcel and go, like they are supposed to still be doing. Instead she just kept standing there, and knocked on the door again. I opened the door, and she said 'oh my son tried to deliver this parcel earlier, you weren't in...and they guy who lives across from you refused point blank to take the parcel' She was very taken aback when I said 'Good, I prefer that, I don't want to be having to bother my neighbours for my parcels'

She then started arguing about how he could have 'done me a favour' ...and then said 'well at least he could have done ME a favour, I wouldn't have had to come back' I just shut the door at that.

Am I wrong to be so flipping pissed off with her? I talked to a friend about complaining, but as she seems to be the Yodel delivery person for my area, is she going to know that it was me that complained? I really don't want this happening again.

[Ellisandra]

You know that when you opened your door, you could have stepped back to create 1m+ and said, “I’ll just stand back, I’ve been shielding - thanks for bringing it back, could you just pop it on the floor there? Great - thanks, have a nice evening.”

Drama level = 0

[BritWifeinUSA]

@Ellisandra

You know that when you opened your door, you could have stepped back to create 1m+ and said, “I’ll just stand back, I’ve been shielding - thanks for bringing it back, could you just pop it on the floor there? Great - thanks, have a nice evening.”

Drama level = 0

Exactly! But that wouldn’t generate enough drama for a multi-page thread on MN which is what she wanted. She doesn’t even want to know if we think she’s being unreasonable or not.

Could have got the medication the day before or the day after but no, decides to get it the same day as the delivery, despite Sod’s law telling you that the delivery will come when you are out. And then loans that the driver does exactly what she asked (not to leave the parcel). Jesus wept.

[Cakeorchocolate]

YANBU not wanting your parcel left.
But are bu expecting them to leave it outside your door when your instructions clearly state do not leave. They're not psychic.

[Darkdecent]

@theprincessmittens

For the love of God, why are people not understanding it?

She wanted me to join in with her loudly bitching about my neighbour refusing to take a delivery in. In a place where he could have easily overheard it. I refused to do so.

She wasn't wearing a mask, didn't stay at least a metre away and handed the parcel to me. As far as I was aware, contact less delivery was still supposed to be happening.

But I'm the unreasonable one.

We are not required to wear masks.
If you waited till 5.30 what time did her son try delivering 5.35? then she came again the same evening? I don't go back to the same house twice in one day so she did a very kind thing there.

As for the 'do not leave' that to us couriers means, do not leave anywhere, not, do not leave with anyone.

Yes, she should put the parcel down and stand back of course, if Indeed she didn't.

Complain away, she'll know you complained then you will have to wait a long time for your future deliveries.

I really.depair of customers.like you, we all have them.

[2155User]

Is it medication to help with how dramatic you are?

[josiejj]

If you were so sure you were not BU why start an AIBU?
You sound like someone making drama where there is none

[mrsm43s]

If you have selected "do not leave", then why on earth are you not answering your flat door to them? You have literally instructed them NOT to leave the parcel on your doorstep, and are now complaining that they didn't leave the parcel on your doorstep!

I understand you have mental health issues, but honestly you sound both unreasonable and very, very rude.

If you want them to leave parcels on the doorstep, then remove the "Do not leave" instruction, and instead add one to leave on your doorstep at your own risk. Otherwise they will continue to not leave the parcel unattended on your doorstep, as per your instructions.

[LadyPenelope68]

You sound an absolute pain in the arse and very entitled, I feel very sorry for the delivery driver, you were very rude. I think you should reconsider even doing any online shopping if how it’s delivered is such a big issue to you. As for wanting to report the driver, have you nothing better to do than cause problems for someone just trying to do their job.

[Hercwasonaroll]

You said do not leave. They wanted to make sure you had it. You sound incredibly hard work and a massive drama llama.

[Namechangearoo]

@theprincessmittens

For the love of God, why are people not understanding it?

She wanted me to join in with her loudly bitching about my neighbour refusing to take a delivery in. In a place where he could have easily overheard it. I refused to do so.

She wasn't wearing a mask, didn't stay at least a metre away and handed the parcel to me. As far as I was aware, contact less delivery was still supposed to be happening.

But I'm the unreasonable one.

I think we all understand perfectly, I certainly did anyway.YAstillBU, you just don’t want to see it.

[Di11y]

I get where you're coming from. It's not about having to open the door when they re-delivered your parcel, it's that they attempted to deliver your meds to a neighbour when you've clearly indicated not to, then told you off for it.

Folks the OP has PTSD, she doesn't have to allow neighbours to accept parcels if she doesn't want to and shouldn't get grief for not doing so.

OP I do think opening the door and standing back and indicating acceptance of parcel on the floor is fine. When they've been told not to leave it.

[Natsel84]

@theprincessmittens

For the love of God, why are people not understanding it?

She wanted me to join in with her loudly bitching about my neighbour refusing to take a delivery in. In a place where he could have easily overheard it. I refused to do so.

She wasn't wearing a mask, didn't stay at least a metre away and handed the parcel to me. As far as I was aware, contact less delivery was still supposed to be happening.

But I'm the unreasonable one.

"But I'm the unreasonable one."


Yes , yes you are .

[MolyHolyGuacamole]

@Ellisandra

You know that when you opened your door, you could have stepped back to create 1m+ and said, “I’ll just stand back, I’ve been shielding - thanks for bringing it back, could you just pop it on the floor there? Great - thanks, have a nice evening.”

Drama level = 0

Perfectly put!

[AnnaSW1]

I really don't think that's worth complaining about

[MilkTwoSugarsThanks]

For the love of God, why are people not understanding it?

For the love of god, why are you not understanding it?

I also have MH issues. I also know that these are my problems and I have no right whatsoever to make them other people's problems or expect them to tolerate rudeness from me.

If you want deliveries to your door get yourself coping strategies to prevent this. Don't expect others - particularly complete strangers - to cope with it.

[Emeraldshamrock]

I agree with pp's you're over reacting massively.

[TitianaTitsling]

@Di11y it wasn't her meds, she was out collecting them. It was Littlewoods, although this thread has been useful in letting me know they still are in business. Had no idea!

[hotchipontheshoulder]

Maybe next time leave a note on the door asking them to knock and leave your parcel on the step.
They can take a picture of that to prove they have done it.

[Ellisandra]

@Di11y have another read.

• it wasn’t a meds delivery
  
• in no way did the delivery person tell the OP off, the person she complained about (to the OP) was the neighbour