To think that Uber Eat costs are getting ridiculous

[Jinglebellissimo]

Went to order a takeaway. I have all the apps etc but usually use uber eats thanks to the tracking.

For a restaurant less than a mile away - deliver costs and service fees added £6 to a £22 order!
Literally switched the basked over the justeat and costs were £0.50.

Aibu to think that this will really turn people off using it?

It will put people off but maybe they have more business than they need or is it a better service?

Don't use them then, problem solved.

@helpmum2003 I would say that the service is probably inferior to Just Eat - but they do have the monopoly on McDonald’s.
I can’t see how they’d be oversubscribed- their drivers are self employed

I thought service fees were 10% of your order

Do the delivery drivers stay at the take out place or would they have to travel to pick up your food even if only bringing it a mile? That would add to their costs.

Personally I’d walk to pick it up!

@Louiselouie0890 don’t think so (though I may be wrong). I’m also seeing £4 delivery fees though for places that are less than 1 mile away.

Deliveroo and JustEat are both cheaper

Just checked, at least on mine it's 10% of subtotal for service fees which goes to Uber and then the delivery fee is the drivers fee

Whereas I'm sure justeat is just a flat 50p service fee then delivery fee

@Schmoana most of the drivers will actually be working for all of the delivery companies I think so will be in and around delivering in the areas

Yeah, all those food delivery drivers earning obscene amounts of money! Just awful isn't it?

@Chicchicchicchiclana I very much doubt the delivery drivers are getting the service fees - that would be that wonderful caring company - Uber 🙄

I don't use uber eats but will pay on just eat. It's normally an extra £3-4. I'm lazy, that's the price I pay for that!

Uber Eat Drivers actually make quite a lot of money for their orders.

@DancingInDespair yep I expect to pay around £3 - £4 to use it as a service (plus a driver tip). Over £6 seems excessive when it’s so muc less on justeat

I noticed McDonald's was on justeat the other day. The delivery fee was 50p cheaper.

Less than a mile away?! Just go yourself if you're that concerned about the delivery cost.

(That said, I live rurally where nobody delivers, so that's probably clouded my view. If we want a Chinese we have to drive for 20 minutes each way, McDonald's or the like is much further. I have no idea where the nearest chain pizza place is.)

Personally I don’t use just eat, I’m amazed anyone does still tbh, around here if you order a Chinese you can wait around 2/3 hours if you order from just eat, that’s the usual amount of time I wait if ordering from the restaurant themselves, whereas Uber eats is the same as going to pick it up which is obviously considerably quicker and for the same Chinese restaurant it’s around half hour wait, honestly I would rather pay the extra! You are paying for the service.

All of these companies are losing money. They're offering discounts to gain market share but that won't go on forever. Uber is acquiring Postmates and there will be more consolidation.

My solution is to send DH to pick it up.

@PumpkinP interesting. I’ve had more issues with Uber than just eat in terms of ordering. Deliveroo is ok - but pretty crap if something goes wrong.

For those saying I should just walk. For whatever reason I’ve chosen not to. That’s why people choose delivery. They may be on their own with three kids. They may have mobility issues. They may prefer not to be on a crowded takeaway given the current circumstances.

While I don’t fall into any of those categories - many will, and this was just about the delivery service

The same take out using their own drivers charges £4 delivery on Ubereats and £1.50 on Just Eat with a 10% discount on orders of £15 or more pretty much making delivery free. There's more than one take out that does the same.

I’ve noticed that when a restaurant has a cheaper deal/delivery charge via JustEat compared with Uber Eats (which is often), the delivery time estimate is regularly more than double with JE. Does Uber Eats factor in a ‘get it quicker’ cost?

Personally I’d walk to pick it up!

1930s food...

Weird, where I am isn’t unusual for at least a 2 hour wait when ordering from just eat. I’ve never had any issues with Uber eats and find them quicker and easier to refund if there is an issue unlike just eat.

@StillCoughingandLaughing I find that Uber underestimates the time - but it is usually quicker which is why I usually chose it.

If you want order tracking and faster delivery from UberEats than JustEat (as most people seem to say is benefit of UberEats vs JustEat) then makes sense that service fees and delivery would be more expensive, its like paying for premium next day delivery vs standard delivery when online shopping.

Takeaway is a luxury anyway, delivery companies can charge as much as they like as long as clients are willing to pay it!