Babyandchildstore.com - have they gone bust? What to do?

[AquaFaba]

In a nutshell, we spent just under £500 with them at the beginning of June for a new double pushchair.
The payment was made by debit card, and we’ve checked that the money has been taken from the ac - it has.
We’ve received nothing and have had no replies to the two emails sent via their contact form and no answer on phone line.

What to do next? We don’t want the item (have had to source elsewhere) - just the money back.

Can you contact your bank and ask them to do a charge back, just say you've not received the goods you've paid for.

Agree with op. Also google their actual company name (will be in a legal section of the website) and the word administrator and then see who their administrator is and if they have a seperate way to contact them.