without a phone call lasting over 2 hours?
I am on the verge of hysteria - my partner moved out last week, so he has been trying to get bT reinstalled to his new place (previous owner had Talk talk) and my name put on the account here instead of his.
So he gets told it will take 14 days, or that he will need to give 14 days notice, or that I will be without a phone for anything from 2 hours to 2 days, or that he pays 14 days line rental on this line to give notice, while I simultaneously pay the same, or even that I will have to pay a reconnection charge of over 100 pounds to be connected to a number I dont need disconnected!
And when we finally thought it was sorted - I get told I cant have my own number, he has to contact them to tell them he doesnt want to keep it - in spite of them having already given him a new number for his property!
This probably sounds incredibly garbled - so you can imagine how stressed I feel, and the woman on the other end of the line sounded as though she was close to losing it.
No wonder so many people leave BT!
Please or to access all these features
Please
or
to access all these features
AIBU?
To expect BT to be able to change the name on an account .........
7 replies
sallysparrow · 17/09/2007 20:45
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