M & s sale items

[av123]

If you buy an item in m & s sale it states that if you wish to return it you have to do so in the shop within 14 days.

As the shops are not open how do you return to shop in 14 days if the item does not fit.

Thanks for any replies

I think you need to ask M&S this...

All of their shops near me are open, even the ones in petrol stations etc. Could you return it in one of those?

www.marksandspencer.com/c/help/returns-and-refunds

Returns, refunds and exchanges
We’ve increased the return period on anything you buy with us to 90 days. This applies to both online and in-store purchases, except in the case of sale items. We hope this helps reassure you during this difficult time. You have 14 days for sale items bought online, unless otherwise stated; exclusions apply). If the item is unused, in its original packaging and accompanied by a valid proof of purchase, we’ll offer an exchange in our clothing and home stores (store returns only) or a full refund. This does not affect your statutory rights. Please click here for further details. If you have an issue with the quality of a product purchased from us, please click here

This page may include the answer you are looking for:

www.marksandspencer.com/c/help/returns-and-refunds