i ordered all my daughter's birthday pressies from the elc on friday (all the shop stuff) i spent in excess of £55
i have recieved an email this morning saying that unfortunately the shopping trolley is out of stock and so i will not be getting it
aibu to think that instead of suggesting in the email that i reorder when they are back in stock that they offer e free delivery as when i placed my order the trolleys were marked as in stock
also as suggested in the email i have checked the website and it still says the trolleys are in stock so why should i reorder and have to pay two lots of delivery when they were in error
does this make sense and do you think i am being unreasonable for emailing and asking them to reorder it for me for free delivery
sorry it's a bit of a rant