It is a bad video, if you have real symptoms of a heart attack or stroke then advising to call (or email) the GP is ridiculous. However, common sense should prevail here anyway.
What's this 'help us to help you' line he's spouting though? A simple 'the NHS is still working for all medical needs' is enough, this government is getting far too reliant on needing the public to help them in terms of the NHS....