My GP is suddenly wonderful.
Revamped website; submit prescriptions or symptom requests. Call back by GP, within 24 hours for DS. Prescriptions arriving at pharmacy within 24 hours. Most issues can be dealt with over video link. I can report my bp, pulse and temperature, show a rash, etc.
Prior to covid anything digital required presentation of passport and two utilities and a four page form to reception for a user name and password that didn't work and could only be resolved by the receptionist who understood the system who was only in two days a week 9-5 and you had to go in person with all your paperwork again. Oh, and to find that out took three calls, waiting 30 mins for the phone to be answered!
The obstructiveness was due to data protection. Jolly interesting isn't it how the resistance to technology and adoption of up to date communication can happen within a week when faced with a crisis. That's what I don't understand.
Everyone's blaming the government but has anybody seen Sir Simon Stevens lately? Genuine question as he's the person who actually runs the NHS. You know the former adviser to Blair and his ministers regarding the NHS and healthcare who clearly goes along with ghastly Tory measures otherwise he wouldn't have accepted the appointment from Cameron.
I also would like to know what all the staff in the quiet depts are doing. Presumably the quality of care for the patients who are there is 110% in this period and the backlogs of.paperwork/inventories, etc, are being dealt with.