To be really pissed off with Primrose on line garden cente?

[Movinghouseatlast]

Or shoud I just leave it be?

I ordered some bamboo from Primrose to make a hedge round the shepherds hut I bought just before this all started. It is to be a holiday let to give us an income.

I paid by paypal but didnt get an order confirmation. I checked and the money had been taken. I emailed them, waited a week, then emailed again. 5 days later, still nothing.

So I'm £168 down and have no income at the moment so could do with the money. I will have to buy the bamboo from somewhere else as I need the hedge for safety reasons when we are allowed to rent it out. We will really need to hit the ground running!

I've already lost £400 from when flybe went bust, as well as my entire income. Perhaps this is clouding my judgement. I know they must be very busy, but they are still processing orders.

I was going to order some seeds from them as they seemed to be the cheapest but did a quick review search and there are a LOT of bad reviews. I think they have been inundated with orders and can't fulfill them. I think someone had success emailing them, but look the reviews up and see there. I hope you get your money back. Did you buy via a credit card as you should be able to get your money back through that.

Obvs should be should not shoud.

They say on their website there is currently 2-4 weeks delay on orders

If you can't get any answer from them then you could try reclaiming the money through PayPal

That's the drawback to PayPal, its automatically taken. Better to pay by credit card so they dont take it until dispatch.

They are dreadful.

Do not touch with a barge pole.

And that's nothing to do with the lockdown either.