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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Oasis/warehouse going under- end of the high street?

174 replies

littleblackdress04 · 14/04/2020 18:43

www.bbc.co.uk/news/business-52285231

Am actually gutted as they are my favourite clothes shops - aibu to think this is going to be the end of the highstreet? Can’t imagine Dorothy Perkins/ new look etc are far behind them. The end of fast fashion is no bad thing but it’s really shocking too

OP posts:
StellaRockafella · 16/04/2020 09:24

Not shopped in Oasis for well over a decade ago, lost their way a long time ago.

Warehouse is a brand I have loved since I was a teen, and rediscovered about 5 or 6 years ago. I have a white midi length denim skirt from there, and it is easily one of the best things I have ever bought.

I live within walking distance to their Argyll Street and often browse in there. I visited about two months ago as there was something specific I want to look at. I walked in and the sales assistant looked the other way. I said hello to her, and she continued to ignore me. I made my way downstairs and was ignored by two other sales assistants, and also the manager. I greeted them all, and not one so much as looked at me. It was early on a Saturday morning and I was the only non-member of staff in store. As someone who has worked in high end retail, and prided myself in delivering the best customer service, I was appalled by their behaviour. I decided long ago that if a shop employs staff that can’t even bother to extend even the most basic customer service, I will take my custom elsewhere. (There are quite a few brands I now refuse to buy from). I left the store and decided I would never return. I considered writing to their customer service/area manager about my experience as it was so frustrating. If staff can’t acknowledge a customer, there is something very very wrong, and why brands need to really focus on their instore experience And customer service. This is how you keep customers and make them actively come to your store.

Lovestonap · 16/04/2020 11:17

I still struggle to understand why people put down others' clothes choices (alright, that's a bit disingenuous, I don't struggle to understand. I think it's people being mean).

It makes no more sense than hearing a greengrocers has gone out of business and going 'good! I never liked mushrooms anyway!'

My sister wears a lot of FatFace and White stuff. It's not my taste at all but I can acknowledge she looks wonderful in it.

However, if you've personally had poor customer service then I can understand not feeling sympathetic to the brand.

Oasis was one of the few high street stores that felt like a good fit for me personally. I really enjoy floral, stripes, animal prints (as in birds on my clothes Smile). I used to get pleasure from looking around their shops and still enjoy looking online. New look feels too young (although I had an amazing jumpsuit from there the other day), Hobbs too expensive and formal. Neither of these things are objectively true, but clothes tastes (and budgets) are such a subjective thing!
I suppose I'm not really defending the brands so much as people's rights to like different things without being told they're categorically shit things.

Tempted to add an ironic #bekind hash tag. Perhaps I won't go that far Grin

SerenDippitty · 16/04/2020 11:28

I still struggle to understand why people put down others' clothes choices (alright, that's a bit disingenuous, I don't struggle to understand. I think it's people being mean).

Agree. There are ways of saying something is not your cup of tea without calling into question the taste of people who do like it.

Iamthewombat · 16/04/2020 11:34

People who sneer at synthetic fabric- shopping must be very tiresome and expensive for you! I find synthetic has it's advantages- silk dresses aren't practical for everyday washing and wearing for work in a school with little kids, they are too expensive, wool is tooo itchy and needs careful washing and dry cleaning, cotton doesn't always hang right and creases badly, and hard to avoid- even high-end hughstreet shops like Hobbs, Whistles, Lk Bennett are mainly synthetic fabrics.

Even as a critic of the sea of synthetic fabrics in the shops I get what you are saying. The availability of cheaper fabrics has certainly democratised clothes shopping and makes it easier for people with less money to look smart and have new clothes rather than second hand. That’s easy to lose sight of when you aren’t poor.

However, I object to the ubiquity of synthetic, especially in expensive shops (and expensive labels: I am horrified when I look at the fabric composition of some of the stuff on Netaporter. £700 for a dress made from viscose that will crease like a bugger? No chance).

I’m 48 so I was a young shopper in the 80s and early 90s. I remember the fabrics that were used for the clothes sold on the very cheapest market stalls. You’d never have seen that sold in the equivalent of Hobbs then. You would now, and at big prices too. Shops must think that we are stupid. I dislike having to search out cotton, silk and wool even in high-end stores. I feel swizzed.

Iamthewombat · 16/04/2020 11:36

Don’t get me started on Stella McCartney charging an arm and a leg for bags and shoes made from plastic and presenting it as a virtuous act!

Iamthewombat · 16/04/2020 11:40

In the early 90s Oasis sold fantastic stuff. I had a gorgeous turquoise silk shirt and a violet suede skirt (not worn together!). Their design was great. Now it feels a bit yawn.

Warehouse were fantastic under Jeff Banks in the 1980s. Supermodels would wear the clothes and it felt genuinely cutting edge. I used to hanker after the clothes and save up for them. They were still pretty good in the 90s. Now they have the same problem as Oasis: no USP.

randomsabreuse · 16/04/2020 11:49

I don't mind synthetic fabrics per se, but some are nicer than others! My step mum had loads of good quality pieces that lasted forever, buying 1 or 2 a season in the sales. Nothing from the equivalent price point today is a timeless classic- everything that is close has a pointless frill or fussy thing that turns it into a fashion item.

There also seems to be a lack of mid range classics - Austin Reed type things - it is either cheap fashion (Primark) more expensive fashion with better "name" but similar quality or high end fashion (Gucci etc). Distinct lack of non ostentatious good quality brands to cater for the not quite frumpy but not built for high fashion among us.

I still have a winter coat from 20 years ago. The shape is perfect for me and I spent most of its (sale) purchase price relining it 10 years ago. Can't get anything close to equivalent for a lot more money!

RunningAwaywiththeCircus · 16/04/2020 11:55

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gower4 · 16/04/2020 12:19

Oasis in the 90s was really special. I remember when they first arrived.

Incrediblytired · 16/04/2020 12:27

I’m gutted. They’re the only shops I really actively buy clothes in.

RingaRosie · 16/04/2020 12:29

What I’m saying is nothing to do with other folks clothing choices. And I’m not about fashion at all, just nice clothes that suit me. Half of my wardrobe is actually from Oasis, that I’ve bought over the years, and it’s endured both in quality & style. Like a pp said, I have coats that are 20 years old... Shoes & handbags too.
I just miss being able to buy good stuff on the high street, instead of having to hunt it down (and pay more). I don’t shop in Oasis / Warehouse anymore, but a huge part of my wardrobe is from both.
I don’t think there’s any way back for these type of shops, and online is the way forward. I never shop online & love boutiques / department stores, but here we are... Also agree on customer service. I worked in London in the 90s, in a shop where the customer was king, and had a loyal customer-base. That big brand is now in trouble too... Things change.

Haworthia · 16/04/2020 12:35

I’ve always liked Warehouse but nevertheless haven’t bought anything full price for 10-15 years.

The high street as a conceit needs a total revamp and I think this will be the start of it. I’m sorry for the people losing their jobs, but the current state of bricks and mortar retail shops isn’t sustainable either. There’s so much dross and overproduction of cheap crap out there.

It’s like when people moan that Amazon is killing the high street and we need to support it. Well, no... the high street needs to move into the 21st century. I don’t know what the solution is though.

Incrediblytired · 16/04/2020 12:36

I can’t understand why people are saying Hobbs is a good alternative! The prices are about triple and they don’t have the prints, Hobbs is very good quality formal clothing but...it’s feels older and I’m 36.
I’ve loved the oasis V&A collection over the years.

myusernamewastakenbyme · 16/04/2020 16:02

Jeez if i was to shop in Hobbs I would have to remortgage my house...will Oasis stay as a concession does anyone know?
My local House of Fraser has Oasis...Warehouse...Dorothy Perkins concessions.

WhyCantIThinkOfAGoodOne · 16/04/2020 16:12

I think the end of fast fashion is a good thing but it's a shame if big chains collapse in such dramatic fashion as so many people are suddenly without a job.

Blankscreen · 16/04/2020 16:27

I don't think it is the end of fast fashion.

Fashion is by its very nature, fast new seasons always being launched.

Historically it was only the well off that could afford to keep up am places like Primark have made it possible for everyone.

I agree on materials. I've got a couple of real silk dresses from warehouse that are about 10 Years old. They are still lovely. I think they were about £40.

Primark is full of polyester but then so too are whistles and some of the boutiques in my local town but with £££ price tags.

I was watching an instagram video yesterday of a boutique in my town and the stuff I liked came to nearly £1000. We don't have that kind of money. I could probably go to Primark/new look/Topshop and spend £150 and feel happy.

Should I not be able to because I can't afford £1000....

RunningAwaywiththeCircus · 16/04/2020 16:39

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Triggahippy · 16/04/2020 16:40

I’ll miss warehouse. Oasis has had its day- loved it as a teenager though and could rarely afford it. We all used to love the watches and jewellery. It’s funny cus my teen wouldn’t set foot in there.
Sea salt is awful anyway imo, really frumpy

LolaSmiles · 16/04/2020 18:27

I don't think it's the end of fast fashion. I think fashion has got faster and places like Oasis haven't kept up.

I saw something on BBC3 about an online company, like Boohoo but not, and they said they have new collections dropping every 4-6 weeks. They were quite open about people not wanting to be seen in the same outfit twice on nights out and social media.

Haworthia · 16/04/2020 18:44

I am not normally a tree hugger but the sight of all those clothes in Primark, replicated across the country, all the dyes, the manufacturing, the labour, the impact of shipping them from the east - it makes me a bit queasy tbh, especially because the quality is poor and they'll be landfill in a few months. I am all for looking nice but I don't feel the need for new clothes every "season"

Ugh, me too. It’s just the worst kind of consumerism.

I saw something on BBC3 about an online company, like Boohoo but not, and they said they have new collections dropping every 4-6 weeks. They were quite open about people not wanting to be seen in the same outfit twice on nights out and social media.

I watched it too. They’re called In The Style (hadn’t heard of them before or since!) and I found it fascinating despite being way too old to be their target market. You could tell their clothes are absolute shite - the cheapest, most badly made polyester crap imaginable.

MoltoAgitato · 17/04/2020 07:49

I do think the middle ground is disappearing, or at least shifting. I don’t think Oasis and their ilk are massively better quality than the Primarks/ASOS, but they charge an awful lot more, and they aren’t the quality of more expensive brands like Jigsaw/perhaps Boden. Basic good quality staples are easy to get now (Uniqlo/M&S) but it’s more on trend stuff that’s not super expensive or cheap rags that is difficult to find.

SerenDippitty · 17/04/2020 07:57

I don’t agree about fashion always having been fast. In the past people used to buy fewer but good quality clothes and take really good care of them so that they lasted years. Now no one wants to hand wash anything, everything must be machine washable and they are washed after a single wear so no chance of them lasting long.

LolaSmiles · 17/04/2020 08:10

everything must be machine washable and they are washed after a single wear so no chance of them lasting long.
I don't wash after every wear. Can I say that without starting the inevitable MN washing drama where the two extremes argue that if something has been worn for more than an hour it stinks and the world is suffering from the stench of BO, and it's totally possible to wear an item all week because washing anything more than once a month is wasteful.
Grin

whenwillthemadnessend · 17/04/2020 08:14

I liked them but I do think there clothes are over priced. Warehouse even more so. I only ever bought stuff in sales but I'm sad as I liked the clothes generally.

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