I bought tickets for An 80’s festival at the end of June. It was going to be a day of 80’s music, famous DJ’s, fancy dress etc. I’ve had an email from the organisers saying it’s been re-scheduled to 11th July and the event will be combined with another one so instead of just being a music festival it’s now going to be an afternoon of horse polo (!) followed by a party starting at 7pm. The location has also changed to one which is further away from where I live.
Despite all these changes the organisers have stated they will not offer any refunds and will simply roll over the tickets to the new date. If it can’t go ahead this year then tickets will be valid for next July!
This doesn’t sound right to me and I just want a refund. I‘m not interested at all in polo, we were planning on taxis so we could have a drink but the new venue is too far for that. I paid about £80 for 2 tickets. AIBU? What should I say to get my money back?