University being unreasonable?

[WithIcePlease]

NC as this could be indentified easily
V small university - maybe 120 in DD's year, only does 1 subject
She has been told that no deadlines will change which she is alright with and that no difference will be applied to marking schemes for her final degree.
She was in tears this morning. She would normally be spending 6 hours a day in a London library looking up and reading sources for her dissertation. She usually has a substantial bibliography for her essays etc which she will not have. All the libraries are closed and it's too late to change her topic for her dissertation.
As her subject is an older one not modern (think medieval or Victorian), there are not available sources online.
She has worked so hard and may have got a first under normal circs.
She has emailed and that is the response she got - no change.
I don't know what other universities doing? Is hers out of step?
It seems very unreasonable to me
Any ideas please?

I agree - contact the Student Union.

I had never heard of Pamela Colman Smith, but my goodness I love her art! Thank you, OP and OP's DD.

I'm still not clear exactly what it is that your DD needs. I'm sure that she realises that JStor is online as are most journals. What is it exactly that she needs?

Beyond this, I feel for her. Theses are not just about 'getting good grades', they are an emotional investment and something that students put life and soul into (well, not always, but many do). To have this wrenched away must be very hard emotionally.

Can she use the OU library under the SCONUL (not sure if that's the right acronym) scheme? Their whole library is electronic and they do a MA in History of Art, so I expect they have useful books.