Customer service goes out the window when you're clearly an idiot!

[RiskyRetail]

This is more of a rant than AIBU, feel free to join me...

So I work in a supermarket convenience store. I was on the early shift yesterday and surprise surprise, people are still ignoring social distancing and essential travel... Just a few examples of people being idiots include...

• Old people coming in to buy a newspaper
• People coming to buy lottery tickets

Neither are food or medicine. What do people not understand about essential travel?

• People coming to the till with a single item... Go to the self checkout FFS 😡
• People not understanding the 2m distance. You don't need to be peeking over my shoulder whilst I'm dealing with the self scan.
• People realising there's a queue to get into the shop and then grunting forget it. If you can 'forget it', it is clearly not essential so why the fuck are you out and about?

I was very snappy with a few customers yesterday but I'm beyond caring. I'm not going to stand with a smile while your idiotic behaviour puts me and people I care about at risk!

[wanderings]

I think if someone comes in buying absolute non essentials - eg just a newspaper, the sale should be refused
Perhaps they want to know what Saint Boris has to say, as so many people are hanging on his every word.

And anyway, what good would refusing the sale do? They'll already have made the perilous journey to the shop; they'll just go and darken the doorstep of another shop, doing more travelling; they're more likely to be rude to the shop worker as well.

[Angelw]

What most of them can’t see is they might never live to enjoy their lottery millions if as odd as Is possible they happen to win

[SarahTancredi]

But no-one ever starved because they couldn't get JUST an Easter egg, a newspaper, a lottery ticket, a bottle of lucozade

We dont know that that is all they went in for. Shelves are bare. I couldnt even get a can of tomatoes yesterday.

[justasking111]

They haven`t cancelled the lottery, that shocks me more than anything.

[Cosmodian]

I give up!!!

[RiskyRetail]

I know my regular customers and there is a large number of them who come in just for a newspaper. They do it every day. They haven't come in looking for essentials, there is no intention to get any food.

[nottoday3000]

I know a newspaper fgs had it yesterday so fed up with the lack of unnecessary interactions

[Puppywithattitude]

I can't believe people are so blinkered that they think one shop a week is the way to go.
My local Sainsbury's hasn't had chicken, rice, pasta, beans and God knows what else for a week now. Some people are having to go out more frequently to get what they can when it's in.
Not everyone has cars, freezers or a supermarket that is well stocked.
The judgement on here has excelled itself and that's saying something.

[nottoday3000]

You can't spend the money if you won the fucking lottery!! Which would happen to me!!!

[AvonBarksdale99]

I don’t get why people keep saying this. I’m pretty sure I could easily spend the money if I won!!!

[nottoday3000]

Not ashamed to say I shouted at my queue the other day not one of them gave 2 shits about social distancing and the majority I serve should be at home for 12 weeks... move away from each otherrrrrrr

[Gingernaut]

I was in Aldi last week.

Quick top up for fresh stuff (and a little mosey down the Aisle of Random).

A woman had stopped in the aisle with a shopping trolley and was on the phone to someone, half hysterical.

"There's no veg! There's absolutely no veg!"

Sure enough, there was nothing left in the bins beside her.

Spuds. There were no spuds. At all.

Plenty of cauliflower, two kinds of cabbage, sweet potatoes, carrots, even asparagus, but as far as she was concerned, no veg.

As she progressed round the shop, the same loud hysteria - no frozen veg (no oven chips, plenty of mixed veg), nothing to eat (no frozen pizza, but plenty of ready meals) and so on.

So stuck in her tram tracks that she couldn't adjust, couldn't adapt and went home wailing down the phone about shortages.

These are the muppets who are making life harder for themselves and us.

[Zaphodsotherhead]

I want the supermarket where I work to stop selling scratchcards and lottery. They aren't essential and they are really only bought by the people who can't afford it - those who are living on hope. People who are better off tend to do the lottery online anyway.

[SarahTancredi]

Not everyone has cars, freezers or a supermarket that is well stocked.
The judgement on here has excelled itself and that's saying something

Its these smug well stocked people who have fucked it for everyone else and they now have the audacity to tell others that should be at home.

[SunshineCake]

Maybe some elderly and vulnerable people are still going out because they think everyone else is staying at home and that will protect them.

[MissMoogle]

It's nice to see everyone judging people for going into shops for a couple of items, such as lucozade and a sandwich, or a bloody chocolate bar. Have you ever considered some of these people might be key workers... carers grabbing a quick lunch to eat on the go, you know, the people doing the risky jobs that people wont do for peanuts pay.

[Likethebattle]

I’m going to the pharmacy later to pick up my prescription and my husbands. I’m in two minds about going to the shop next door since I’m out anyway.

[Rowgtfc72]

I did tesco this morning. Weekly shop so I dont have to go back again. It included chocolate and a bottle of southern comfort for dh as hes 40 on fri.
I'm a keyworker and pack food in a factory. I start at 530am so by 130pm I cant guarantee even getting the things I need so on my day off I'm sure as hell getting the things I want as well!

[QualityFeet]

Gingernaut my friend called my having a huge panic attack at her Aldi as she couldn’t find the things she usually buys. She has to leave with nothing and I did a shop for her - with a car I could get to a shop with more in it, with deeper pockets I didn’t need to panic when the things she knew she could buy weren’t available, with my cooking skills I can make do with anything but with her medical, SEN and anxiety problems she hasn’t got these skills. She buys the same old shit every week - these time’s are harder for her, I hate to think people are judging her panic. She feels that a lot. People are pretty irritating but usually not deliberately.

[Alsohuman]

This place has gone fucking bonkers since Monday. If you work in a shop, you go to work to sell whatever the shop has in stock. You’re no more in danger if someone buys a newspaper or a bar of chocolate than if they buy a loaf of bread or a carton of milk. The risk to your health is going to work.

[nannybeach]

One of my neighbours, in his 80,s asked me if I could get him his newspaper every day. He doesnt have a smart phone or any kind of internet. His wife of 60 years died before Christmas of cancer, I dont visit him now we chat on the phone. We used to go out for coffee every now and then. Yes, I have bought lottery tickets. Plenty of people go in to the shops for cigarattes, our Tesco and Sainsbury was almost out of alcohol last week, to. My big thing is reading so have just ordered 13 books on-line which hopefully should be delivered tomorrow. I have elderly relatives with neither internet and mobiles who enjoy letters, so I got stamps as well. Had 2 Family Birthdays this week, sent card because I cannot see them

[LyingWitchInTheWardrobe]

Thank fuck that some posters do realise that other people can't avail themselves of everything just because they themselves can.

This virus is going to be a great leveller... pull people down isn't going to change that but it will make the whole thing very much more unpleasant for everybody else.

I honestly think that some people really get off on causing online misery, wherever and whenever they can. Trollish isn't the word.

[MyTwoPence]

Whilst I agree with you that as a society plenty of people are still making unnecessary trips I think you have to be careful about judging individuals unless you know the details.

For example yesterday I went to collect an online grocery order - food for three households (to be split and left on their doorsteps without contact), however a number of essentials were missing from the order so I stopped off at another shop to try to pick them up. I came out of that shop with chocolate and a newspaper because they didn't have any of the essentials I needed either. Should I have put back those treats I'd picked up on the way to the 'essentials' aisle, since I couldn't get my essentials?

I'm trying to do what I can to limit trips out of the house/any kind of contact with other people, but reality is not always so straightforward.

[Barbies97]

This place has gone fucking bonkers since Monday. If you work in a shop, you go to work to sell whatever the shop has in stock. You’re no more in danger if someone buys a newspaper or a bar of chocolate than if they buy a loaf of bread or a carton of milk. The risk to your health is going to work.

What's actually fucking bonkers is you not understanding that if less people went out to buy stuff it's less risk to the workers. It's fucking bonkers thinking 50 people going to the shop for non essentials is not increasing spread of Corona virus. It would be 50 less visits!

[NotJustACigar]

Leonardthelemming if you're still reading this, I urge you to go onto Facebook and find your local group of people offering help and support. It's worth signing up to Facebook to do this if you're not on there already. You could also try ringing some of the smaller shops near you such as greengrocers, butchers, bakers etc as many have started delivering who never used to.