I ordered an item last night and have just checked the tracking on the Royal Mail website which says this:
i"We're holding this item at XXXXXX Delivery Office (a Royal Mail office). We’ve received a request not to deliver mail to the property your item is addressed to today. We'll attempt delivery as per the instructions we’ve received, which is usually on the next working day."i
What on earth does it mean? I haven't made any such request to them and they are now closed so I can't phone them to ask what they are on about.