At the bank today. I joined this bank maybe six months ago, had been with other local banks where all the staff were quite friendly and helpful. The type that enjoy dealing with customers..
This particular new bank, anytime I go in the cashiers are noticeably ignorant. Like for example, you're waiting in the queue to see them, instead of saying next or how can I help you, they just look as you as if to say 'yeah?' or 'what?'
I'm usually quite friendly and give a small smile to say hello, and then ask my query
But this lady was like 'yeah?' and gestured her finger to come over
I wanted to put money into my bank account, normal procedure, didn't have my card with me as I lost it, standard enough and most places say yep no problem
She threw a sheet at me, sighed, and said fill that out
Then when she gave me the receipt she was just like 'here'
I got her name off her badge and left a really bad review!
People in customer service should not be working there if they don't like dealing with people and can't even crack a smile.