Neighbour and door knocking/deliveries

[Frainbreeze]

Moved into block of flats last year, have been getting along well until last couple of weeks.

Both DP and I have severe disabilities and we organise to have lots of things delivered for quality of life, from supermarket orders to Amazon and the like.

Due to our disabilities (I am also bed bound) it can take upwards of five mins (to about 10) to get to the door. Neighbour is aware we have disabilities.

There was a huge kick off from the neighbour this week as she's pissed off with our door being knocked and the time it takes us to get to the door, intimating we should literally be within 30 secs of the door.

I'm not sure what we can do here, upon explaining we are disabled again the response was "I don't care".

Who's BU here? Any tips/ideas appreciated.

(Have NC for this).

She is being ridiculous.

But for the sake of being neighbourly maybe you can add to the delivery instructions that they need to allow time for you to get to the door, alternatively you could get one of those doorbells that connect to your phone allowing you to talk to whoever is at the door so that they know you are home.

What’s it got to do with her?!

Do the delivery people keep knocking continuously then? I think a Ring doorbell would be a good idea as you can speak to the person at the door and ask them to wait patiently for a few minutes to enable you to get to the door to open it.

Invest in the door bell Ring so you can speak direct.
Your neighbour sounds horrible

Yes agree with the suggestions on here.
Either get a Ring doorbell
Or put a message on the delivery notes saying how long it takes you to answer and please don't keep knocking.

We make sure there's a note on everything to give us 5-10 mins to get to the door. There's generally three-ish knocks, some louder than others.

Her stance is it's disturbing her.

Shall have a look at a Ring bell too.

Stick a note on your door explaining that it may take you a few minutes to get to the door and please don't keep knocking? Low-tech and easy solution.

My husband works for a large courier company and they don’t ring a ring door bell. It’s a note though the door, even if you are in. Ring causes so many issues with deliveries. Just something to keep in mind.

A note on the door would work.

I don't know the layout of your flats so is it your own door they're knocking on inside the block and she's objecting to hearing that or is it the main access door perhaps? I'm just thinking if you have a ring doorbell on the main access then everyone who comes will use that no matter which person they want. If it's your own personal door then Ring is definitely the way to go.

We have a dealer above us. Nice enough chap (to us) but has erratic hours so can be up all night and sleeping all day or just doesn't want to answer the door sometimes, especially if he doesn't know who it is. Generally not a problem as his stairs and door are around the side of our house with no communal area but when someone wants his attention in the middle of the night they can be hammering his door and shouting through his letterbox which are pretty much next to our bedroom wall. So I can understand your neighbour feeling like that.

On a side note, I'm very surprised to hear that more than one courier is giving you any time at all to get to the door. Normally it's a half knock with a note shoved through the letter box and they run away.

My husband works for a large courier company and they don’t ring a ring door bell

Why? Surely it would be better to ring and receive instructions than have to re deliver?

She’s pissed off that she can hear people knocking on your door?

My husband works for a large courier company and they don’t ring a ring door bell. It’s a note though the door, even if you are in. Ring causes so many issues with deliveries. Just something to keep in mind.

That's pretty shitty service. What's the reason for not doing what they're paid for?

A sign saying to knock once only and definitely some kind of intercom to let the delivery staff know you are on the way would be helpful. 10 minutes is a really long time for them to just stand there when you might not even be at home, or have heard, particularly if they have deadines to meet.

Do you have a safe deposit box for items that don't need signed for?

I don't think she is being that unreasonable if you're not doing much to combat the issue. It's not her problem to solve.

As well as the note you have on your door, make sure the drivers are made aware by having the delivery instruction message on your parcels as well. Supermarkets and Amazon will permit this.

From the perspective of getting on with your neighbour maybe it would be helpful if you can arrange for everything to be delivered on the same day to minimise disruption.

Ring causes so many issues with deliveries.

Edgewater - interested to know what sort of issues?

My delivery drivers use my Ring bell. No issues there. 🤷🏻‍♀️

We have Ring and a storage box by the front door, causes no issues for the delivery drivers who can be bothered to do their job.

What about getting one of those lockers with a code that you leave outside the door? Then they could just put the stuff in there, and you could collect it at your leisure?

I actually think yabu to the delivery folks.

Get a delivery/ storage box with a code.
Its convnient for you (less up and down to collect multiple deliveries)
Better for those delivering (10 mins when they dont even know you are coming is nit fair on them. Delivery people get insane targets)
Means less noise and a happier neighbour.

You and get these cameras Kamtron that will notify you when someone is at the door. It also enables you to hear and talk to the delivery people. It links to your phone and is easy to install and set up. It has night vision to but will need to be brought in every couple of months to be recharged. My parents brought them for my grandparents after one of then had a hip replacement, they seem to like them.

What issues do Ring bells cause with deliveries?

I don't know the layout of your flats so is it your own door they're knocking on inside the block and she's objecting to hearing that or is it the main access door perhaps? I'm just thinking if you have a ring doorbell on the main access then everyone who comes will use that no matter which person they want. If it's your own personal door then Ring is definitely the way to go.

There's a main security door into the block, with trade etc deliveries from 6am-11pm. It's our door into our flat she's complaining about.

She’s pissed off that she can hear people knocking on your door?

Yes, and during normal daytime hours - we receive between 8am-8pm roughly.

I'm also interested to know why delivery drivers won't ring a Ring doorbell.

We looked into a security box, not allowed due to a perceived fire risk.